Magic Mouse issues on Mac Mini 2018?

I have been using the Mac Mini 2012 with macOS Mojave since it was released. Then I ordered the Mac Mini 2018 and since I have been using that computer with my Magic Mouse - it keeps "lagging" when using it. It moves slowly etc. If I then disconnect the mouse and connect again it is gone, then after some time it starts to do it again...


Anyone with the same experience that know how to fix it?


Thanks.


Br,

Toby

Mac mini, macOS Mojave (10.14.1), 2018

Posted on Nov 21, 2018 5:35 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2019 1:34 AM

I had the issue - early Magic Mouse (with batteries - not sure if 1 or 2) and a Mac mini 2018. I had a cheap 7-port active USB-3 hub plugged in with my UPS, an external HDD and Wacom tablet attached. Did all the usual - reset PRAM & SMC, reset Bluetooth controller - nothing.


While I was waiting for Apple support I found this thread and unplugged the hub - instantly fixed. Now have my USB devices attached via a passive USB-to multiport adapter that was cheap on Amazon (I bought it for reading SD cards on my iPad as it cost a fraction of the Apple adapter).


Clearly Apple have not done enough susceptibility testing on the Mac mini and what annoys me is that they drag through hours of useless attempts at 'fixing' the issue when they (should) know very well what the issue is from threads like this. As soon as I told the tech I had fixed the problem myself, all he was interested in doing was using my time to gather data on my setup for his logs....


I wish Apple would be more honest with their customers - my Mac mini is still within the return window - not sure I want to risk this occurring again - think it's going back to Apple - those NUC PC's look good - same performance, open architecture and half the price.....

31 replies

Mar 20, 2019 7:59 AM in response to Tobsch

I have Mac Mini 2015 with Cinema Display. After Update from El Capitan to Mojave, my magic mouse 1 got stuck very often. No smoothly working possible.

After trying everything google found on that, I found the solution now myself.


I removed the USB hub and the USB drive connected to it. The USB drive is now connected to the USB on the back of the cinema display.


Now the mouse works fine. I solved the software problem (Mojave update) with hardware change, funny ...

Hope this helps

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Magic Mouse issues on Mac Mini 2018?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.