Dell U4919DW / MacBook pro 5k issue

@Mister_Highping that is true for my 13'' MBP, but NOT for my 15''.

With the 15'' I am able to get the full resolution of 5120x1440x60 with a single cable (usb-c). Please read my first post again and look at the pictures I attached.

marino389 wrote:

Anyone out there happen to have access to the beta of 10.15.3? See any difference? If Apple created a workaround for the LD display in 10.15.2, I wonder if that means they are going to release additional workarounds for other ultrawide monitors in 10.15.3.

I have an LG display w/ a MBP 13". Is there some "work around" besides using PbP that will all me to get full 5120x1440 resolution using a single cable?

Unfortunately the issue was not resolved for the MacBook Air 2018 and the Dell U4919DW. :(

At the moment I am working with the PbP solution but I am not happy about it. Do some Apple engineers read in this forum or is there a way to contact them via some support formular/case?

My assessment is based on the fact that the comments in this area became less and less. And if there were new entries, it would be more like: "My 15" Macbook does it! "I am satisfied with PbP myself, I do not lack the additional USB-C port required for this.

No one would satisfy with side-by-side solution on this problem.

It is ridiculous!!!

If I use two cable connect my mac to the monitor why don't I buy 2 $200 monitor but 1$2000 monitor?

Apple support is trash on this case.

They are not aiming at solving the problem. (Either a full refund for false advisement or make 5120x1440 work)

They are try their best to solve you and want you to give up.

As you might have experienced, moving windows in the center of the monitor temporally tears them. However, video works fine, but gaming may also cause tearing in the center of the monitor when using PbP.

Yes, exactly. And iGPU means "Intel Graphics Driver developed by Apple".

BTW Intel: Maybe this will change with some later Macs supporting Ryzen processors with integrated AMD graphics. But of course, it does not solve the current issue with Mac Minis and 13" MacBooks.

Is there any news here?

I also ordered the Dell and installed now windows 10 as a precaution. I hope apple won't let us down here and solve the problem.

I did not know before my order that my macbook pro would have problems with the resolution. 😢

"A bad cable may cause static to appear."

Ebverything else in your post is fine, but in our digital century there is no static (or blurring) by bad cables anymore like it was with VGA. Instead, the screen may be unstable and get black from time to time caused by timing issues.

I think maybe with 10.15.4, the work-around (setting DisplayPixelDimensions) for getting 5120x1440 is not required anymore? I checked the Overrides folder in 10.15.4 and it looks like Apple removed some overrides that only had the DisplayPixelDimensions property.

Joevt,

Can you explain further? Do you have a revised work-around now with the 10.15.4 update?

JoeVT can you link a cable that will work? You seem to know a lot about it. Also - and this may be obvious but worth stating - the cable's USB-C side must be plugged into the left-side MacBook Pro ports, correct?

I did complain at the end of my tech support when they gave me that answer. They told me they couldn't do anything. I was surprised myself. Usually Apple is good with ensuring their customer is happy. Maybe it is due to that one person. I'll try again with customer service to see if I can get any solution to the issue.

Did the Apple engineers explain why Windows Intel graphics can do 5120 x 1440 but Mac OS can't?

They say AMD graphics cards don't have the issue but what about the AMD GPUs in a Mac Pro 2013? They seem to have a different issue where the 5120 x 1440 resolution is allowed but appears a bit garbled on screen. Or has someone got it to work with the Mac Pro 2013?

There's a difference between "can't do anything" and "won't do anything". A solution is a new Intel graphics driver. But Apple has little incentive to add features to Macs you already payed for.

I’ve spent about 10 hours with 5 different senior advisors and they still think it can be solved by troubleshooting, some blames the monitor, another one says the monitor does not support thunderbolt3. I give up. I have provided evidence that the above cases are not true but they can’t really go further than that. All I really want is some sort of replacement/ full price refund so I can get the mbp 15 or 16 which supports this resolution. I’ve been a happy with apple products except for this one issue. I wish apple stores are open. I think I’ll get better service from the store.

With so many folks having issues maybe a class action is the only way for them to do something for an advertised resolution capability that doesn’t work.

Has anyone able to get their MBP 13” to work with any other monitors at 5120x1440?

Macbook pros only have USB-C. Are you asking if I am using USB-C to HDMI adapter? The answer is no. I’m using a straight thunderbolt USB-C to USB-C connection from MBP to DELL external display. And it still doesn’t work.