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iPhone Hangs

My Phone hangs when car Aux cable is plugged in and somebody calls, The caller ID is freezed at display and nothing works and I cant answer the calls and it needs restarting the device.

Posted on Nov 27, 2018 6:40 AM

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Question marked as Top-ranking reply

Posted on Nov 27, 2018 7:34 AM

I would try restoring the device to factory settings and testing for a few phone calls. If the calls work fine, try restoring from your backup. If the problem returns then there is something in your backup that may be corrupt and you'd need to return the the factory settings option. If the problem still exists after restoring to factory settings then you'll need to have it diagnosed at an Apple Store.


Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 27, 2018 7:34 AM in response to hosseinfromkansas

I would try restoring the device to factory settings and testing for a few phone calls. If the calls work fine, try restoring from your backup. If the problem returns then there is something in your backup that may be corrupt and you'd need to return the the factory settings option. If the problem still exists after restoring to factory settings then you'll need to have it diagnosed at an Apple Store.


Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

iPhone Hangs

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