Macbook not sending pictures in IMessage anymore

My brand new MacBook Pro is not sending pictures in iMessage. normal text no problem - all up to date.... what can i do?

has anybody found a solution for this long standing problem?

MacBook Pro TouchBar and Touch ID, iOS 12.1

Posted on Nov 27, 2018 8:00 AM

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Posted on Apr 8, 2019 6:24 AM

Here’s how i fixed it.


  1. Sign out from iMessage
  2. Finder, Go > Library (Hold option)
  3. Locate Messages folder
  4. delete everything ends with .db
  5. restart the computer
  6. open iMessage and sign in again


Hopefully they fix this issue soon :-/

174 replies

May 24, 2019 10:49 AM in response to Comcat70

I think I've isolated the issue so I can duplicate the behavior, though I haven't found a solution. The problem seems only to happen when I try to send a picture along with some text. If I send just the pic, it seems to work. It's definitely an OSX problem, and is connected to a fairly recent update. Oh, and the problem seems limited to when the recipient is not using an iPhone with iMessage (green bubbles).


I hate typing messages on my phone & have found Handoff (when it works as it should) to be one of the most useful

things about iCloud & the Apple 'ecosystem'. The Messages app however is one app I hate as much as I love... the inability to perform simple tasks like bulk-message deletions or Apple's inability to fix the synchronization problem (how the messages in OSX stick around even after you delete them on your iPhone or iPad) continue to be sources of great frustration.


I too am holding out hope that Apple will fix the picture messaging bug, so I'll hold off on making any radical updates that involve creating new user accounts, etc.

Apr 11, 2020 7:31 AM in response to FloatingZack

Lost messages can be recovered by restoring them from a Time Machine backup. Just pick a date/time prior to when you deleted the database files. If deleting the db files didn't solve the problem, there's no harm in restoring them!


In my case, deleting the db files did not help. The image files are on the startup disk, and sharing from within Preview or Photos also fails. It doesn't matter whether I'm sending to an iPhone or an Android phone. The problem cropped up many months after installing Mojave, so if it's the OS, it's something in one of the updates.


Odd that this happens seemingly at random, to only a fraction of Mac users, even some with brand-new systems. That suggests to me that here's something being set or installed by these users that borks Messages.


I'd be curious to know if people with this issue have FileVault encryption turned on - that's a potential factor. Another possible factor is the iPhone being used, since the Messages app on the Mac actually uses the iPhone to do the sending. Mine's an iPhone 7, with iOS kept up-to-date. And who knows what combination of Mac OS, iOS, and iMessages settings (on the Mac and on the phone) might be the culprit? There are more permutations than there are affected users!

Apr 11, 2020 5:54 PM in response to Comcat70

Unfortunately the only sure answer I've found is to move from Apple laptops to Microsoft laptops. Apple can not explain or fix the problem. It happens randomly and since a relatively small percentage of MacBook owners are affected, the problem remains unaddressed for well over a year now. I've had the problem on both older and newly purchased MacBooks as well as on Mohave and Catalina level operating systems. It has persisted through the three versions of iPhones and associated iOS I've had as well.

Jul 19, 2020 2:37 PM in response to pungme

Tried this and now all my conversations are gone. Worst of all, Messages on Mac OS still fails to send photos. The blue progress bar gets about 85% complete but never delivers the message. Regular text has no problems. My iPhone with has no problems using the same Apple ID. Apple never resolved this issue. Either they couldn't resolve the issue or they actually don't even know about it. It's not even on their radar.

Apr 3, 2021 8:16 AM in response to Curtis Conkey

I had this problem with my 2011 iMac running High Sierra - none of the usual solutions worked, but the problem somehow went away by itself after a few months. (Deleting all conversations did work, but only for a day or two.)

I recently got a 2018 Mini, installed Big Sur, and migrated all of my stuff to the new machine -- and the problem is back! Hard to believe there's a bug in every Mac OS since High Sierra. It's a problem that CAN be solved, but nobody seems to have figure out what the heck the issue is, or what to do about it.

Jan 25, 2019 6:38 AM in response to trisha245

I have a similar problem. When I send a pic through Messages from my MBP (Mojave 10.14.2) it seems to send, the Messages thread shows the image. But the person trying to receive it on their iphone gets only a "Downloading" message with the filename and size, but it never progresses. I see the same in the Messages thread on my iphone.


I tried signing out of Messages both on my phone and MBP, then re-signing in on the phone first then MBP.


Frustrating.

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Macbook not sending pictures in IMessage anymore

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