Printer 'filter failed' in Mojave

Upgraded to Mojave and my HP LaserJet CP1025nw printer never works.

Reset printer system several times and reinstall HP printer driver v5.1 pack, but no luck.

It's always got 'filter failed' when printing doc/photo files with Preview app.


Finally I found it's APPLE's problems and not HP's driver issues.

'Preview' app can't print PDF files and 'Foxit Reader' app can print PDF successfully.


Hope Apple can check this issue and fix it as soon as possible. Thanks.

macOS Mojave (10.14.1)

Posted on Nov 27, 2018 10:58 AM

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Posted on Dec 4, 2018 12:39 AM

Hi, I have the same problem. I also tried to reset the drivers and updated the printer firmware but no success. We have two different macs, both kept up to date, and the error came on both macs at the same time. Both are completely up to date (latest Mojave OS) so probably this came with an upgrade. I tried printing directly from Safari as well as a PDF.

34 replies

Apr 30, 2019 4:56 AM in response to cacnyc1

I am having same problems with Epson Surecolor SC P800 and Mojave. Printing direct from Photoshop. Tried umpteen times reinstalling epson driver 10.16 to no avail. Will print files up to 800mb but not above. I am at wits end with it all. Printer just says printing complete without doing anything or just rolls out paper/canvas and says complete. Never had this problem with PS cc18 or IOS Sierra. There must be a solution out there somewhere.

Apr 30, 2019 2:07 PM in response to wildie1

This is what I did and it has worked for over a month:


  1. search for and delete all files that include "epson" in the name.
  2. right click on the printer list in the system preferences then reset printing system
  3. reinstall of Mojave 10.14.4 or latest from recovery mode
  4. reinstall epson driver from a new download
  5. add the printer
  6. under sharing find your computer name. if there is none then add one and copy the hyphenated version in small font below the field. if there is one in the field, change it and then copy hyphenated version.
  7. go back to your printer and click options and supplies
  8. In the General tab paste your computer name in the location field
  9. Click on the options tab and set processed by printer to off, and set bidirectional communication to off - click ok
  10. As a habit since then I have been command-shift-copying layered files and pasting them into a new file to print from and not exceeding 300 dpi at 100 percent print size for the file. No extra resolution.
  11. Let us know how it goes if you try this

May 25, 2019 5:06 AM in response to RmACK 123

Well, I'm quite disappointed; to be honest. I've tried Preview and it worked. But Acrobat is crucial for me as I'm used to print mainly from it especially in booklet mode. Unfortunately I'm surrounded by cheap printers which RIPs (if present) are extremely slow. Acrobat is much faster and more reliable in this.


I have Canon i-SENSYS MF633CDW small office multifunction laser printer connected over WiFi. I've tried everything:

  • reseting printing subsystem,
  • re-installing Canon drivers and even
  • upgrading printer firmware.


After the macOS 10.14.5 upgrade I found that Acrobat now sees the scanner which it didn't in past. Maybe there has been a hidden update from Adobe. There is lot of going on under-the-hood. The Adobe Desktop is constantly doing some stuff internally. The only thing I have under control are other Creative Cloud applications except than Acrobat.


I've also realized that Canon has re-released the drivers! The version number is the same but the release date has changed and the checksum of the DMG differed as well.


I really don't know what's going on here.

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Printer 'filter failed' in Mojave

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