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dereklai Author

Level 1

24 points

Printer 'filter failed' in Mojave

Upgraded to Mojave and my HP LaserJet CP1025nw printer never works.

Reset printer system several times and reinstall HP printer driver v5.1 pack, but no luck.

It's always got 'filter failed' when printing doc/photo files with Preview app.

Finally I found it's APPLE's problems and not HP's driver issues.

'Preview' app can't print PDF files and 'Foxit Reader' app can print PDF successfully.

Hope Apple can check this issue and fix it as soon as possible. Thanks.

macOS Mojave (10.14.1)

Posted on Nov 27, 2018 10:58 AM

Best reply

Missleton

Level 1

9 points

Posted on Dec 4, 2018 12:39 AM

Hi, I have the same problem. I also tried to reset the drivers and updated the printer firmware but no success. We have two different macs, both kept up to date, and the error came on both macs at the same time. Both are completely up to date (latest Mojave OS) so probably this came with an upgrade. I tried printing directly from Safari as well as a PDF.

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34 replies

hadrabap

Level 1

4 points

May 22, 2019 3:33 AM in response to dereklai

I've been facing the same issue with PDF printing from Adobe Acrobat. It seems the 10.14.5 update has fixed it.

May 22, 2019 3:41 AM in response to hadrabap

That's interesting. Still broken for me with Preview on 10.14.5. Might need to try Acrobat, though not really wanting to install Adobe products if I can avoid it.

Jun 12, 2019 12:54 PM in response to dereklai

No. Even apple does not solve this problem effectively. It is evident that it has surpassed the talent of several technicians of the brand and there is no solution.

Jul 5, 2019 10:01 AM in response to dereklai

Have the same issue, so annoying!

Since the issue is not only on HP printers, but on whole bunch of other vendors, I believe the problem on Apple (Mojave) side.

Printer 'filter failed' in Mojave