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delete an old apple id in itunes store

Itunes on my iphone 07 keeps asking me for a password to an identity I never had.

How do I stop this?

That identity is nowhere else and it involves an iMovie upgrade.

Thanks for any suggestions in advance.

iMac, Mac OS X (10.6.8)

Posted on Nov 28, 2018 2:26 PM

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Posted on Nov 28, 2018 2:29 PM

You may have purchased a used phone and it was not wiped correctly by the previous owner. An item of software is registered to the previous owner and should be deleted.


What to do before selling or giving away your iPhone, iPad, or iPod touch - https://support.apple.com/HT201351 - "Use these steps to remove your personal information from a device, even if you don't have it anymore."

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Question marked as Best reply

Nov 28, 2018 2:29 PM in response to Tinytown

You may have purchased a used phone and it was not wiped correctly by the previous owner. An item of software is registered to the previous owner and should be deleted.


What to do before selling or giving away your iPhone, iPad, or iPod touch - https://support.apple.com/HT201351 - "Use these steps to remove your personal information from a device, even if you don't have it anymore."

delete an old apple id in itunes store

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