your account has been disabled in the app store and itunes

My account has been disabled in the App Store and iTunes I’ve tried everything you say and still get the same thing, every time I try to update my messenger, can someone please help me with this problem I’m sure I’m not the only one with this question 😩👎🏼😡

Itunes support were very unhelpful and said that it would take a month to issue a new password. My mom is having the same problem. We tried your fix at the start of the thread and it does.not.work. her password is working fine, but she keeps getting this message and cannot access things like tou tube, etc from her ipad OR iphone.

i tried downloading an app from the apple store and it keeps telling me “Your account has been disabled in the Apple store and iTunes”.. I’ve had my password reset, yet I still got same reply.. please what do I do?

I keep asking the same question and nobody can give me a straight answer on how to take care of this problem about my account on the App Store and iTunes being disabled, what’s the next step I tried changing my password and it’s still doing the same thing, I can’t update 5 of my apps, please somebody help me solve this problem once and for all 👨🏻❤️🙏🏼

You can stop sending me emails now, my problem has been solved thanks to Apple support they’re the best ever, just follow the instructions call them and they will help you with this problem, God Bless Apple and their employees 👨🏻❤️🍏

We (your fellow users) aren't sending the messages, they are a result of your email preferences for Apple Support Communities, which you can change here: https://discussions.apple.com/profile/preferences.

tt2

i tried downloading an app from the apple store and it keeps telling me “Your account has been disabled in the Apple store and iTunes”.. I’ve had my password reset, yet I still got same reply.. please what do I do?

I reset my password via two factor authentication- it still says my count has been disabled in the App Store and iTunes. Please advise how I can re gain access as this is now business critical for me.

My iPhone 10 keeps saying my apps and iTunes is disabled. I tried changing the password. I tried resetting my phone and it won’t even let me sign in to get help, we’ll, except right here. Does that mean I have to go spend hours at the apple store?

hello .

i faced to this message in the app store when i wanna download and update applications: your account has been disabled in the app store and i tunes...please check and help me.

thank you so much.

i tried downloading an app from the apple store and it keeps telling me “Your account has been disabled in the Apple store and iTunes”.. I’ve had my password reset, yet I still got same reply.. please what do I do?

You will not get it that way.

If the problem you are having is not the same as the one posted here, you really should start your own thread. There you should post exactly what your problems is and what you have tried so far ro solve it.

If you're unable to complete a purchase then that typically indicates an issue with the account and/or your registered payment method. You should be able to contact iTunes support and ask for help to resolve the issue.

tt2

You’d have to call apple support to help you with that. That’s what i did and they enabled it back for me and they were able to give me an explanation for why my account was disabled in the first place.

One of the reasons for your App Store and iTunes account to be disabled is a chargeback from your iTunes linked credit card. If you dispute a charge for an app directly with your credit card company, Apple will disable your App Store and iTunes account automatically once they receive the chargeback notification from your credit card company.

Apparently, the "correct" process to avoid this scenario is for you to dispute a charge for an app through Apple Support, instead of your bank.

However, if you do end up in this scenario, as others have posted, Apple Support is able to restore your account relatively quickly after you reach out to them.