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your account has been disabled in the app store and itunes

your account has been disabled in the app store and itunes

Posted on Nov 28, 2018 7:27 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2019 12:18 PM

If you are seeing the error that your account has been disabled in the App Store and in iTunes, it looks like you will need to Contact Apple Support according to this article: If you see a message that says 'Your account has been disabled in the App Store and iTunes’



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428 replies

Apr 1, 2019 10:43 AM in response to azjargal152

In all the replies to “Your account has been disabled in App Store and itunes” not one person posted the phone number to contact support with. When i go to support, i am looking for all the info in one place to get the answer. If I had the phone number to support, I would have called them in the first place instead of coming to this website for a quick answer!

Jul 12, 2019 9:45 AM in response to Allan Eckert

Dear Mr./Mrs,


Hello!

I'm writing this email to inquire the reason that my apple id is disabled.


I tried to add my credit card but iTunes tellsme that the information is not match.To solve this,I always use gift cards from some people and download some apps like Blur andInfinity Blade3.I'm sure that these apps doexist in app store,so I suppose that they offered me legal gift cards,because apple store should recognize this.I've bought so manyapps from app store and I paid a lot of money and I like my id very much so I really cannot accept the fact that my ID is disabled.


Could you please kindly give me some solutions?


Great Thanks and have a nice day!

Aug 22, 2019 8:42 AM in response to azjargal152

Dear Mr./Mrs,

Hello!

I'm writing this email to inquire the reason that my apple id is disabled. 

I tried to add my credit card but iTunes tells me that the information is not match. To solve this, I always use gift cards from some people and download some apps like Archero. I'm sure that these apps do exist in app store, so I suppose that they offered me legal gift cards, because apple store should recognize this. I've bought so many apps from app store and I paid a lot of money and I like my id very much so I really cannot accept the fact that my ID is disabled.

Could you please kindly give me some solutions?

Great Thanks and have a nice day!

Sep 15, 2019 2:51 AM in response to azjargal152

Dear Apple team,

I am using the Apple Iphone XS. Now it has a problem that while doing download through App store ,it shows the message of "Your account has been disabled in the App Store and iTunes" frequently.please support me what I can do? or what I will do?, to solve this Problem very soon.Please solve this proble as soon as possible because I could not download any apps .

 Thank you

With Best Regards 

Oct 25, 2019 4:32 PM in response to azjargal152

My current Apple ID was disabled 3 days ago. Called Apple support but they just told me that it was “permanently” disabled without reason. I and my family’s 2TB iCloud data has to be backup within a month before Apple delete them. All purchased Apple Music songs and App gone could not be downloaded or updated. All existing iTunes Credits couldn’t be refunded or use. A hundred of Apps on my iPhone 11 Pro Max had to be redownloaded under a “new” Apple ID.


What’s happened to Apple???

your account has been disabled in the app store and itunes

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