iPad Pro 11" - Touch Screen Unresponsive

For those whom have touch screen unresponsive issue with iOS 12.1.....


Goto Setting -> General -> Accessibility -> Touch Accommodations, Turn on Touch Accommodations. Leave everything else in the options alone.


All my touch issues gone!

iPad Pro Wi-Fi, iOS 12.1

Posted on Nov 29, 2018 5:28 PM

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Question marked as Top-ranking reply

Posted on Mar 9, 2019 4:51 PM

Are you using a screen protector on that iPad Pro?

The new 3rd generation iPad Pro models with the new liquid retina displays do not like screen protectors, of any kind, put on the screen.

Touch response is very poor with any screen protector on these new iPad Pros.

63 replies

Mar 9, 2019 5:24 PM in response to Cyndeg

Take it off.

Zagg has not been able to solve the new iPad Pro liquid retina screen touch response issues with their widely-known and branded tablet screen protectors, nobody will.

Take it off.

Touch screen response should return to normal. No guarantees though as there is a known unresponsive touch screen issue across all three years of iPad Pro models that I am convinced started withn iOS 12 and is affecting a quickly growing minority of all iPad Pro users.


My iPad Pro is STILL runnung IOS 10.3.3 and my iPad Pro is experiencing no touch issues. None.

Lots of 1st, 2nd and 3rd gen iPad Pro users reporting unresponsive touch screen issues since upgrading to iOS 12.


Best of Luck to You!

Mar 22, 2019 11:01 AM in response to acefifty2001

As I pointed out in my above post.

There are two seperate issues going on with unresponsive touch screen issues related to iPad Pros.

You have maybe, after two months fallen victim to the 2nd unresponsive touch issue problem that is a growing problem as a direct result of an iOS 12 issue/glitch or bug that is affecting ALL year and model iPad Pros.

This particular issue has about 800 affected users here, to date.

There is NO fix/update out, yet, for this particular unresponsive touch screen issue.

This one is a software bug/problem with no, current,resolution.


Look for my feedback link post reply in this thread and post feedback about this to Apple.

I, also, added the option of calling Apple in California to discuss the issue with an Apple customer service employee or series of customer services employees, too!


Best of Luck to You!

Mar 14, 2019 3:55 PM in response to Daniel xD

This unresponsive touch issue affects ALL iPad Pro year and modes. NOT just the new 2018 year iPad Pro models.

And that link you supplied is another support site that has no direct affiliation with Apple or Apple monitors or communicates with.


These Apple product support communities are supplied by Apple to allows a combination of Apple products users and some Apple product specialists, assigned to the user to user Apple product support communities, to help out other users here when needed.

Due to privacy issues and the veracity of the comments here, in these supoort communities, Apple support personnel are not allowed to just simply forward data from the postings posted here.


There is no one in ANY of these Apple Support Communities from any Apple product teams, ever present, here, in these support communities.

Cognizant or responsible Apple product teams, designers and engineers do not read, nor participate in these, largely Apple product user to user technical support communities.

Cognizant Apple teams do not monitor these Apple user support communities, either!


Apple does not know, on its own accord, of any product issues unless customers return product feedback through Apple’s Website.


The only way to get Apple to, DIRECTLY, listen to anyone is to use their feedback portion of their website.


I supplied all of this info two postings/replies above yours.


The feedback numbers have to be large enough for Apple to look into a possible product issue/s and start implementing a fix for a future iOS update.


The feedback numbers take time to build up to a point where a pattern of similar product issues and comments become apparent to Apple teams and the to specific, cognizant Apple teams.


So, Apple had no way to know to “step in” on this issue until it has actually become a large enough of an issue to warrant Apple’s and specific Apple team’s attention.




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iPad Pro 11" - Touch Screen Unresponsive

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