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For those whom have touch screen unresponsive issue with iOS 12.1.....
Goto Setting -> General -> Accessibility -> Touch Accommodations, Turn on Touch Accommodations. Leave everything else in the options alone.
All my touch issues gone!
iPad Pro Wi-Fi, iOS 12.1
I am convinced this is a software problem, not a physical problem with certain touchscreens. Here’s my rationale:
(1) I own two iPad Pro’s, a 2nd gen 10.5 and 3rd gen 12.9. I have owned the 10.5 for about 18 months and the 12.9 for about 3. Both have started to show screen sensitivity issues increasing over the past couple of months, as iOS updates have been automatically installed. Both are running 12.1.4
(2) The 10.5 has become very sensitive to movement. If I try to type while moving (I use it on an Eliptical Trainer nearly every morning) it does not detect about 50% of my keystrokes if I hold the iPad. If I put it down on the book stand on the trainer and type with one finger, the problem is much less apparent. This was not happening a few weeks back. I’m not sure which iOS update caused the issue.
(3) The 12.9 has the “unresponsive” issue that many on this forum point out. I have noticed it is mostly later in the day, after I have used the iPad on and off through the day. It seems correlated with screen cleanliness. If I keep the screen completely free of prints and smudges, it works much more reliably.
(4) Unresponsiveness also seems correlated with movement on the 12.9. If I suddenly pick up the iPad and immediately try to swipe/scroll on a webpage or email list, or other app (and if the iPad is kind of smudged) it is unresponsive for several seconds. Same thing happens when suddenly rotating or putting the iPad down on a table, again, if I have smudges/prints.
I recall reading somewhere that the screen on the 3rd gen iPads was changed to give the pen a more realistic feel. I wonder if the new screen and tweaking of touch algorithms on Apple’s part are causing the problems. I also suspect some iPads are more sensitive than others.
I had an appointment scheduled at my local apple store to convince them I needed them to replace my 12.9 iPad but cancelled when I couldn’t re-create the unresponsiveness when keeping the screen completely clean.
As I pointed out in my above post.
There are two seperate issues going on with unresponsive touch screen issues related to iPad Pros.
You have maybe, after two months fallen victim to the 2nd unresponsive touch issue problem that is a growing problem as a direct result of an iOS 12 issue/glitch or bug that is affecting ALL year and model iPad Pros.
This particular issue has about 800 affected users here, to date.
There is NO fix/update out, yet, for this particular unresponsive touch screen issue.
This one is a software bug/problem with no, current,resolution.
Look for my feedback link post reply in this thread and post feedback about this to Apple.
I, also, added the option of calling Apple in California to discuss the issue with an Apple customer service employee or series of customer services employees, too!
Best of Luck to You!
Try a hard reset of your iPad Pro.
Many iPad Pro users are starting to reply that 12.2 has fixed the touch response problem.
Someone reported that one of the late 12.2 betas, prior to the final release, finally fixed many of the iPad Pro touch screen issue for them.
Contacted apple support today. Passed diagnostics and no hardware problem was found. He suggested clean restore and not to use the old backup. I noticed the problem mostly occurs when connected to lighting cable for charging
Take a look at your Apple Pencil. I was having the same issue after 12.2. Went to Apple Store. They replaced my pencil with a new one. Now I’m back to normal. Check the pencil tip to see if it might be flawed.
PaulDB83, I totally agree. I am having the exact same issue. If I clean the screen or reboot, it temporarily fixed the issue. The more I use my iPad Pro, the worst the touch response gets. Usually within 24 hours, it is so unresponsive to touch I have to clean and or reboot. Very frustrating!
I removed screen protector and factory wipe on my 10.5 inch iPad Pro but the problem is still there. I think the issue is linked to palm rejection. The screen not recognize the input intermittently. More prominent in YouTube app or while charging
A follow up to this thread. My iPad completely died last week. Black screen and would not accept a charge. Took it to the apple store and they were not able to revive it. Apple replaced it with a new iPad (same model as original). Everything works perfectly now!
You won't know if it will continue to work perfectly until a few weeks go by.
This story has been posted many times before for users that got a replacement iPad Pro.
The touch screen issue returned within 2-3 weeks.
Give your replacement iPad more time with iOS 12 and then get back to us on whether touch screen performance has remained good, or not.
It too early for you to really tell.
Best of Luck to You!
It fixes it, but requires to switch on the “hold duration” which requires each touch to be longer than normal. A trade off which I can’t accept.
Hi Andrew
Did you have problems when typing in letters/numbers, for example if I type in the letter "B" it either appears then disappears or just doesn't come up at all on the screen.
I had the same problem. In my case it was the glass screen protector that was causing the problem. I removed the screen protector. Touch screen is now working great.
GLAD I SAW THIS BEFORE I REMOVED MY SCREEN PROTECTOR!
:)
Appreciate your feedback. However toggling ON Assistive Touch shows the home button on the screen, which I dislike. So no option for me.
I did not have to turn on hold duration after removing my glass screen protector. Still worked with soft touch.
Much appreciated! Solved my sensitivity issues using the tampered glass screen protector. Lucky I saw this before I tried to return the ipad.
iPad Pro 11" - Touch Screen Unresponsive
