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Level 1

6 points

Mac OS Mojave: Unable to delete Facetime recents

Since the upgrade to Mojave the Facetime history has been clogged with the call history from my iPhone (though the Mac was not activated to receive any).

In order to clean that up I tried to use the menu item "Remove all Recents", both for "All" and "Missed".

Result: apply the function to "All" = list is empty. Then switch to "Missed", apply the function = list is empty.

Switch back to "All" = every entry is back, same with "Missed".

Tried to apply the same logic to single entries, same result.

Logged out and in to Facetime, no change.

Any body with the same problem?

MacBook Pro, macOS Mojave (10.14.1)

Posted on Nov 30, 2018 1:53 PM

Best reply

tardisgate

Level 1

19 points

Posted on Jan 8, 2019 5:44 AM

Why yes, those instructions work. They do not address the issued of all of the recent entries that you just removed coming back.

Follow directions and the recent entries are cleared and with in seconds they come back.

The original poster explained this also.

You can keep pointing to the same set of instrutions but it isn't addressing the problem of the recently cleared entries repopulating.

View in context

31 replies

Kai.M Author

Level 1

6 points

Dec 17, 2018 8:11 AM in response to William Castine

The problem with it is that in my case the list gets cleared, but the recents show up shortly after.

Aaspen

Level 1

4 points

Dec 25, 2018 8:26 AM in response to Kai.M

I can't remove recents on the FACE TIME app with the new Mojave software. Help?

Jan 8, 2019 3:16 AM in response to Kai.M

I ran in to this problem today. Have you been able to find a solution?

Jan 28, 2019 6:31 AM in response to Kai.M

I'm having the same problem. When I try to delete them, they calls show up again. I have a Macbook Pro 2017 13-Inch. Running Mojave

mvthom1

Level 1

4 points

Feb 10, 2019 10:46 AM in response to 5pines

Having this same problem; tried the fix mentioned above and still no results!

Apple...PLEASE FIX THIS!!!

dash1e

Level 1

8 points

Feb 26, 2019 9:27 PM in response to ratgurrl

I have the same problem!

fz1a

Level 1

8 points

Feb 27, 2019 6:05 AM in response to dash1e

Me too!

lotust

Level 1

8 points

Mar 15, 2019 5:11 PM in response to dash1e

same problem , mid 2015 MBP 15" latest Mojave ... its annoying

CoStarz

Level 1

17 points

Mar 15, 2019 7:04 PM in response to lotust

I had to do a clean install of Mojave to resolve the issue

Mar 16, 2019 5:52 PM in response to wp3gi

Thanks for the info. That did the trick for me.

Kai.M Author

Level 1

6 points

Mar 16, 2019 6:00 PM in response to wp3gi

Thanks for this solution - it worked so far.

5pines

Level 1

26 points

Mar 17, 2019 11:12 AM in response to wp3gi

Would you kindly inform how I get to the first step of ~/Library.

5pines

Level 1

26 points

Mar 17, 2019 4:27 PM in response to wp3gi

Thank you very much. I appreciate you taking the time with me on this. Have a nice Sunday.

wp3gi

Level 1

9 points

Mar 17, 2019 4:27 PM in response to 5pines

Did it work?

5pines

Level 1

26 points

Mar 17, 2019 4:31 PM in response to wp3gi

I think I set up my home files incorrectly so I'm unable to engage re the protocol you advised, and I didn't want to waste more of your time.

Mac OS Mojave: Unable to delete Facetime recents