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ipod shuffle battery not charging to 'green'

I bought my new ipod shuffle yesterday and it works fine, however it does not seem to charge properly. I have plugged it in to charge over 8 hours ago and still no green light. Anyone else have this problem?

ipod shuffle second gereration, Mac OS X (10.4.8)

Posted on Feb 22, 2007 3:26 PM

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Posted on Feb 22, 2007 3:53 PM

I bought my new ipod shuffle yesterday and it works
fine, however it does not seem to charge properly. I
have plugged it in to charge over 8 hours ago and
still no green light. Anyone else have this problem?


Is the status LED steady orange or blinking orange? IF it's blinking, you'll never see a transition to green, UNLESS you EJECT the Shuffle either in iTunes or Finder.

Otherwise, patience is required AND not allowing your computer to sleep...
39 replies

Apr 25, 2007 1:15 PM in response to Tug on Wilf

Hi
Just bought Shuffle Ver 2 from US. Won't charge,
won't play even though itunes tell me everything is
in sync. Most frustrating thing is the is no way of
knowing the IPod takes a charge other than the light
going green or turnig on & trying to play songs.
Feel like I've wasted my money.
What happens if I connect to another computr that
someone else uses their ITune account on.Will this
affect my settings at all?


In your iTunes on your computer in Settings, UNcheck "Open Itunes when this iPos is attached" and click Apply.

That will alow you to try charging it on another computer without interference from iTunes...

May 13, 2007 8:01 PM in response to 0Ari0

OK I am confused about the charging thing.

SO am I to understand the following to charge:

1.) Insert shuttle in deck
2.) Computer recognizes Shuttle and opens Itunes.
3.) Itunes indicates Ipod is synced ok to disconnect. At this point I have a solid yellow/orange light.

So at this point do I close iTunes and click on the USB icon in the taskbar and disconnect it? and then leave it to charge

or do I not disconnect via the USB icon and leave it alone?


and when it is playing, should the light blink green?




Windows XP Pro

May 20, 2007 8:52 AM in response to 0Ari0

Actually, I'm not running 10.2.x and I haven't for years. My profile keeps defaulting to that for some reason...

Anyhow, I have followed every piece of advice I could find regarding this charging issue... and the darn thing just won't charge to green (after resetting it to factory defaults... leaving it plugged in for along time, etc.) and it dies after less than an hour of play.

Erik

May 20, 2007 9:05 AM in response to Erik Nanstiel

Actually, I'm not running 10.2.x and I haven't for
years. My profile keeps defaulting to that for some
reason...

Anyhow, I have followed every piece of advice I could
find regarding this charging issue... and the darn
thing just won't charge to green (after resetting it
to factory defaults... leaving it plugged in for
along time, etc.) and it dies after less than an hour
of play.

Erik


So... did you take it back and how is the replacement working?

Jun 1, 2007 2:07 PM in response to Lyndabateman

Similar thread at:
http://adamzhang.com/ipod-shuffle-charging-problem

I'm very disappointed with this situation. This appears to be a BUG and Apple should provide a fix. I just bought a refurbished (go figure!) Gen2 1GB Shuffle, and I have been attempting to charge it for the past 4-5 hours, but I do not receive a green light. Here are my results:

On two machines which don't include iTunes, I get the continuous orange light and have no way of knowing if the unit is actually charging.

When I use a machine that has iTunes installed, the orange light blinks for approximately 10-15 seconds and then no light appears. I've tried different troubleshooting methods from ejecting the iPod from iTunes, rebooting my machine, restoring the unit to its original factory settings, and setting iTunes not to open automatically when the iPod is placed into the charger cradle, but none of those steps have resolved the issue. This is very frustrating.

The songs sync and load fine. I guess I'll see how long the battery lasts and try to live with the issue for now.

Windows 2000

Jun 1, 2007 2:16 PM in response to R-MAN

When I use a machine that has iTunes installed, the
orange light blinks for approximately 10-15 seconds
and then no light appears. I've tried different
troubleshooting methods from ejecting the iPod from
iTunes, rebooting my machine, restoring the unit to
its original factory settings, and setting iTunes
not to open automatically when the iPod is placed
into the charger cradle, but none of those steps
have resolved the issue. This is very frustrating.

The songs sync and load fine. I guess I'll see how
long the battery lasts and try to live with the issue
for now.

Windows
2000


Uhhh:

iPod: Proper charging procedures for Windows 2000

Please follow these steps to properly charge any iPod on a Windows 2000 system.

1. Connect the iPod to the Windows 2000 computer.
2. Select the iPod in the Source pane in iTunes.
3. Click the Settings tab for the iPod.
4. Click the check box for "Enable Disk Use" (you may need to scroll down to see this setting).
5. Click Apply.

Note: You will need to manually eject the iPod when you're ready to disconnect it. Once "Enable Disk Use" is selected, the setting will stay and you do not have to perform these steps again. If Enable Disk Use is not selected, the iPod will not charge when connected to a computer with Windows 2000.

Jun 4, 2007 9:31 AM in response to Lyndabateman

ok, my computer (windows) recognises that the shuffle is plugged in and says that it is synced etc. I charged it whilst doing some revision online and have also tried to charge it with my mains USB charger. It flashes orange whilst 'charging' and after 3 days of charging (yes 3 days- no exaggeration) the light turns green. YAY I say to myself so then i turn it on to listen to some music and no light. this means there is no charge right.

I have tried everything on here and nothing seems to work - why is this so difficult? - we shouldn't have these problems.
I understand that not every single product can be perfect, that's fair enough, but come on - how many people post their similar problems on here?? surely there is some solution.
The shuffle is for my Mum's birthday, we're going on holiday soon and would like the iPod to work by then. especially at the fact that it is a present.

Would appreciate any help or should I just take it back now??

Jun 4, 2007 10:33 AM in response to ~lyns~

ok, my computer (windows) recognises that the shuffle
is plugged in and says that it is synced etc. I
charged it whilst doing some revision online and have
also tried to charge it with my mains USB charger. It
flashes orange whilst 'charging' and after 3 days of
charging (yes 3 days- no exaggeration) the light
turns green. YAY I say to myself so then i turn it on
to listen to some music and no light. this means
there is no charge right.


Is your "mains USB charger" an Apple USB Power Adapter?
As far as I know the behavior of a shuffle plugged into
the Apple Power Adapter is to display a continuous steady orange LED until fully charged.


I have tried everything on here and nothing seems to
work - why is this so difficult? - we shouldn't have
these problems.
I understand that not every single product can be
perfect, that's fair enough, but come on - how many
people post their similar problems on here?? surely
there is some solution.
The shuffle is for my Mum's birthday, we're going on
holiday soon and would like the iPod to work by then.
especially at the fact that it is a present.

Would appreciate any help or should I just take it
back now??


Take it back and try it on an Apple USB Power Adapter.

Jun 5, 2007 5:05 PM in response to 0Ari0

When I use a machine that has iTunes installed,

the
orange light blinks for approximately 10-15

seconds
and then no light appears. I've tried different
troubleshooting methods from ejecting the iPod

from
iTunes, rebooting my machine, restoring the unit

to
its original factory settings, and setting iTunes
not to open automatically when the iPod is placed
into the charger cradle, but none of those steps
have resolved the issue. This is very

frustrating.
The songs sync and load fine. I guess I'll see

how
long the battery lasts and try to live with the

issue
for now.

Windows
2000


Uhhh:

iPod: Proper charging procedures for Windows 2000

Please follow these steps to properly charge any iPod
on a Windows 2000 system.

1. Connect the iPod to the Windows 2000 computer.
2. Select the iPod in the Source pane in iTunes.
3. Click the Settings tab for the iPod.
4. Click the check box for "Enable Disk Use" (you may
need to scroll down to see this setting).
5. Click Apply.
ote: You will need to manually eject the iPod when
you're ready to disconnect it. Once "Enable Disk Use"
is selected, the setting will stay and you do not
have to perform these steps again. If Enable Disk Use
is not selected, the iPod will not charge when
connected to a computer with Windows 2000.


for this issue, i have meet it twice.
this tmie after i didn't use it for a long time, it suddenly no power before it stop and all lights turn off.
first , i conncet it to my computer with the USB cable ,it just sycn,but not charge.the orange light blink some secends then turn off,not that indicated in the manula for continouly blink when it was charged.
i change the mode and set the "use it as a remove disk"to enable,no help.
2 upgrade the itune softeware version,no help.
3 set the ipod shuffle setting to default mode when it was product,no hlep.
4 turn off the ipod shuffle for 30seconds and turn it on, no hlep.
5change another computer to charge. this computer use a WINDOWS XP software version, and USB2.0 setting. double check my computer setting up, i found my computer USB PORT was defaultly setting up to 1.0 version. i think that may the root cause for this issue.

Jun 16, 2007 2:59 PM in response to Lyndabateman

We've had this iPod shuffle since December. It charged to green at first, but has recently stopped charging AND is no longer recognized by iTunes. Based on what I'm reading in here, seems to be a common problem with the first generation iPod shuffles. Is there something we can do or do we need to turn in for a replacement?

Thanks - Texas

ipod shuffle battery not charging to 'green'

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