Apple Watch shortcuts not working

I made a shortcut that is supposed to run a homekit scene. It works fine on the phone. When I try to run it with the watch it says checking the app....then either says there was something wrong or says “okay.” But doesn’t run the scene. The last time I tried it it said “shortcuts will finish that act.” Or something to that effect. I try it on the phone and it works. Seems the watch is t interacting with shortcuts properly or something.

iPhone X, iOS 12.1

Posted on Dec 2, 2018 5:10 AM

Reply

Similar questions

4 replies

Dec 3, 2018 12:23 PM in response to Zman4Life

Hi Zman4Life,

It sounds like you're having trouble activating a Shortcut from your Apple Watch. I know it's important to get Shortcuts behaving as expected, and I want to help.

Are you having this issue with any other Shortcuts?
Does the scene you're running require a third party app to be ran?
That could be a be the source of the problem.

Add shortcuts to Siri

You can also run any shortcut by asking Siri. Look for the Add to Siri button in your favorite apps and tap to add with your own personal phrase. Or go to Settings to find all shortcuts available on your device.

Shortcuts that require an app to open on your iOS device might not work on HomePod and Apple Watch.


Use Siri Shortcuts - Apple Support

Let me know if that helps.

Thanks for using the Apple Support Communities.

Dec 3, 2018 12:34 PM in response to brenden dv

No. I looked it up and apparently it is an issue others are having. I don’t know if it’s exclusive to HomeKit or happening with all shortcuts. The posts I have read are of people

Having the same issue where they make a Siri shortcut with their phone and then it won’t run properly via the watch. I can open and close the garage door on the watch both by pressing and by speaking...but my Siri shortcut won’t run properly.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch shortcuts not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.