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iPad Pro screen unresponsive

My iPad Pro screen is often unresponsive to touch with screen and keyboard. Reboot does not seem to help.

Posted on Dec 3, 2018 6:10 AM

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Posted on Dec 19, 2018 3:15 PM

The issue of unresponsive and intermitently freezing iPad Pro models is frequently being reported within this community. Here are some of the recent discussions about this issue:

https://discussions.apple.com/thread/8588201

https://discussions.apple.com/thread/250030800

https://discussions.apple.com/thread/250021992

https://discussions.apple.com/thread/8396370?answerId=34214121022&page=1

https://discussions.apple.com/thread/8588201?answerId=250044102022#250044102022


The problem is known within this support community to affect devices with iOS 11/12 - however, in the abscence of a definitive workaround or fix, it is unknown if this is hardware or iOS issue.

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iPad Pro screen unresponsive

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