Pionner Apple CarPlay attempting to connect reconnect

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Pionner Apple CarPlay attempting to connect reconnect

Today, Apple Car Play would not connect via USB on my relatively new Pioneer AVH-1400NEX.

Previously, once in a while, I would plug in my iPhone and after a minute, I'd get a message saying "Attempting to Connect to Apple Car Play. Please reconnect when it is safe to do so". That would be resolved by me unplugging the lightning cable from the iPhone and replugging it back in. I was using it successfully as recently as yesterday.

But this morning, unplugging it and re-plugging it in did nothing but repeat the message, and it never connected. Each time I plug in the iPhone, you hear the sound of an iPhone connecting to power. But no Apple Car Play! What should I do?

I have already tried:

Unplugging the Lightning cable / replugging it in (obviously)
Unplugging the Lightning cable from the head unit's cable and plugging it back in
Resetting the iPhone

The iPhone would connect over Bluetooth, however. But that doesn't let you do as much.

iPhone 8, iOS 12.1

Posted on Dec 3, 2018 9:07 AM

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jeremy_v

Community Specialist

Dec 5, 2018 5:46 AM in response to Brent D.

Hello Brent D.,

Thank you for using Apple Support Communities!

I understand from your post that your iPhone is not connecting to CarPlay in your vehicle. In a situation like this, restarting your iPhone and vehicle may help. You may also want to set up CarPlay again using the steps from the article below:

How to use CarPlay with your iPhone - Apple Support

Get help

If CarPlay doesn't work like you expect, make sure that your iPhone has the latest version of iOS. After your iPhone is updated, follow these steps—checking CarPlay after each step:

If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

Restart your iPhone and your car.

Make sure that Siri is on.

If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

Go to Settings > General > CarPlay, and tap Forget This Car.

Check your connection:

If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.

If you have a wireless connection, enable AirPlane mode by going to Settings > Airplane Mode. Don't enable Airplane Mode from Control Center.

If needed, install firmware updates. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.

Best Regards.

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Pionner Apple CarPlay attempting to connect reconnect

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