Mouse and keyboard keep disconnecting

Ever since I installed MacOS Mojave (now 10.14.1) I have been having trouble connecting the Apple mouse and keyboard. Both had always been working fine (over a year).

Now they don't connect or lose connection when the mac wakes up. Sometimes they reconnect after a few minutes.

I have tried all the obvious thing like deleting the bluetooth list in Library/Preferences, but the problem hasn't gone away.

Sometimes it works, then the connectivity fails again.

A reply to a previous post about this suggested to restart the SMC, which I did and which solved the problem at the time. (the post was then marked as solved so I have to re-start the thread). However, it happened again today, so the SMC restart didn't seem to have been a permanent fix.

Is there anything else that can be done?

iMac (Retina 4K, 21.5-inch, Late 2015), macOS Mojave (10.14.1)

Posted on Dec 3, 2018 12:42 PM

Top-ranking reply

3mstrrktek7

Level 1

10 points

Posted on Mar 25, 2019 7:53 PM

Hi everyone ..... HAVE SOLUTION ...... most likely.

There is another forum on here, somewhere that I ran across.

The problem is the Android File Transfer app ..... everyone that was having the bluetooth disconnecting, etc. just deleted this app and everything went back to normal, and working .... including me.

I restarted after deleting just to make sure, but I've been problem free for over a week now ..... others MUCH longer!!!

View in context

136 replies

Apr 2, 2019 8:05 PM in response to Robles54

Did it work after installing 10.14.4? Also, thanks for posting all the useful details and following up with Apple folks

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mouse and keyboard keep disconnecting