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My iMac 2013 starts after the update on 10.14. only up to the white apple logo.

My iMac 2013 starts after the update on 10.14. only up to the white apple logo. The start sound is heard and the white apple appears, then it is over. The loading bar does not appear! The iMac starts with the cmd + R key and after selecting the boot volume, the iMac starts normally. But this does not always succeed the first time. NVRAM I reset, but did not succeed. I also uninstalled Little Snitch, but the iMac still does not start normally.

Start with key S does not work. Screen stays black.

Start with cmd + V does not work either. iMac stops with "Attemting system restart ... MACH Reboot". (see image)

User uploaded file

iMac (27-inch, Late 2013), macOS Mojave (10.14.1)

Posted on Dec 4, 2018 4:22 AM

Reply
3 replies

Dec 4, 2018 11:29 AM in response to Urquhart1244

Here is the report of the program EtreCheck.


EtreCheck version: 5.0.3 (5018)
Report generated: 2018-12-04 12:14:45 Download EtreCheck from https://etrecheck.com Runtime: 1:50
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problemDescription:My iMac 2013 starts after the update on 10.14. only up to the white apple logo. The start sound is heard and the white app le appears, then it is over. The loading bar does not appear! The iMac starts with the cmd + R key and after selecting the boot volume, the iMac starts normally. NVRAM I reset, but did not succeed.

Major Issues: None Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.System modifications - There are a large number of system modifications running in the background.Limited drive access - More information may be available with Full Drive Access.

Hardware Information:

iMac (27-inch, Late 2013)
iMac Model: iMac14,2
1 3,5 GHz Intel Core i7 (i7-4771) CPU: 4-core 32 GB RAM - At maximum

BANK 0/DIMM0 - 8 GB DDR3 1600 ok BANK 1/DIMM0 - 8 GB DDR3 1600 ok BANK 0/DIMM1 - 8 GB DDR3 1600 ok BANK 1/DIMM1 - 8 GB DDR3 1600 ok

Video Information:

NVIDIA GeForce GTX 780M - VRAM: 4096 MB iMac 2048 x 1152

Drives:

disk0 - APPLE SSD SM1024F 1.00 TB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.00 TB

disk1 [APFS Virtual drive] 1.00 TB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 825.29 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared)

disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

disk2 - Samsung SSD 840 EVO 1TB 1.00 TB (Solid State - TRIM: No) External Thunderbolt 6 Gigabit Serial ATA

disk2s1 134 MB
disk2s2 - w10 (MS-DOS FAT12) 500.43 GB (148.26 GB used) disk2s3 513 MB
disk2s4 - V****e 499.02 GB (443.69 GB used)
disk2s5 - N*****E (MS-DOS FAT32) 105 MB

disk3 - Samsung SSD 860 EVO 1TB 1.00 TB External USB 5 Gbit/s USB

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 1000.00 GB

disk4 [APFS Virtual drive] 1000.00 GB (Shared by 1 volumes) disk4s1 - V***o (APFS) (Shared - 618.68 GB used)



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Gerds iMac 2018-12-04



Mounted Volumes:

disk1s1 - Macintosh HD 1.00 TB (172.14 GB free) APFS

Mount point: /

disk1s4 - VM [APFS VM] (Shared - 2.15 GB used) APFS

Mount point: /private/var/vm

disk2s2 - w10 500.43 GB (352.16 GB free) MS-DOS FAT12
Mount point: /Volumes/w10

disk2s4 - V****e 499.02 GB (55.32 GB free) Mount point: /Volumes/V****e

disk4s1 - V***o 1000.00 GB (381.11 GB free) APFS

Mount point: /Volumes/V***o

Network:

Interface en1: Wi-Fi 802.11 a/b/g/n/ac

Interface en0: Ethernet
Interface fw0: Thunderbolt FireWire
Interface bridge0: Thunderbolt Bridge Interface usbmodem14430: MT65xx Preloader Interface usbmodem1461: DJI CONTROLLER Interface en4: Bluetooth PAN
Interface en5: iPhone

System Software:

macOS Mojave 10.14.1 (18B75) Time since boot: Less than an hour



Security:



System

Status

Enabled Enabled



Gatekeeper
System Integrity Protection

Unsigned Files:



Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Update r.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/Mac

OS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.wdc.WDRAIDDriveService.plist Executable: /Library/Application Support/WDDriveManager/WDRAIDDriveService Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.westerndigital.WD-Drive-Manager-Installer.plist



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Gerds iMac 2018-12-04



Executable: /Library/PrivilegedHelperTools/com.westerndigital.WD-Drive-Manager-Installer

Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/Mac OS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the whitelist - probably OK

Kernel Extensions:

/Library/Extensions
Soundflower.kext (MATT INGALLS, 2.0b1 - SDK 10.10) FTDIKext.kext (Wacom Technology Corp., 1.0 - SDK 10.11) LogitechHIDDevices.kext (Logitech Inc., 3.9.5 - SDK 10.8) LogitechUnifying.kext (Logitech Inc., 1.3.5 - SDK 10.8) RBIOKitHelper.kext (IOSPIRIT GmbH, 1.25 - SDK 10.9) DuetDisplay.kext (Rahul Dewan, 2.0.0 - SDK 10.11)

/Library/Extensions/RBIOKitHelper.kext/Contents/PlugIns RBTSRPlugin.kext (IOSPIRIT GmbH, 1.25 - SDK 10.9)

/System/Library/Extensions
BelkinUniversalMediaReader.kext (1.0)
fabio.kext (1.0)
EyeTVAfaTechHidBlock.kext (1.1)
EyeTVCinergy450AudioBlock.kext (1.1)
EyeTVCinergyXSAudioBlock.kext (1.1)
EyeTVEmpiaAudioBlock.kext (1.1)
EyeTVVoyagerAudioBlock.kext (1.1)
LogiMgrDriver.kext (2.00 - SDK 10.6)
NikeSportWatch.kext (1.0.0)
InstantOn.kext (6.0.1 - SDK 10.6)
SONYDeviceType04.kext (Sony Corporation, 1.3.0.06030 - SDK 10.10)
UsbEthernetGadget.kext (1.0.0d1)
VaraAudio.kext (1.0.2)
Pen Tablet.kext (Wacom Technology Corp., Pen Tablet 5.3.6-6 - SDK 10.9)
Wacom Tablet.kext (Wacom Technology Corp., Wacom Tablet 6.3.11-3 - SDK 10.10) WD1394_64_109HPDriver.kext (Western Digital Corporation Branded Products Group, 1.0.1 - SDK 10.9) WD1394HPDriver.kext (1.0.9)
WDUSB_64_109HPDriver.kext (Western Digital Corporation Branded Products Group, 1.0.1 - SDK 10.9) WDUSBHPDriver.kext (1.0.11)
TelestreamAudio.kext (1.0.5 - SDK 10.6)

/System/Library/Extensions/InstantOn.kext/Contents/PlugIns InstantOnCore.kext (6.0.1 - SDK 10.6)

System Launch Agents:



[Not Loaded] [Loaded] [Running]

16 Apple tasks 161 Apple tasks 122 Apple tasks



System Launch Daemons:



[Not Loaded] [Loaded] [Running] [Other]

32 Apple tasks 177 Apple tasks 124 Apple tasks 2 Apple tasks



Launch Agents:



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Gerds iMac 2018-12-04



[Running] [Not Loaded] [Running] [Running]

[Not Loaded]

[Running] [Loaded] [Running] [Running]

[Other]

[Other] [Running] [Loaded] [Running] [Running] [Running] [Not Loaded]

com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) com.oracle.java.Java-Updater.plist (? 9f3961bc - installed 2018-10-06) com.fujitsu.pfu.SshSCloudWatch.plist (PFU LIMITED - installed 2018-11-14)
com.Logitech.Control Center.Daemon.plist (? 209c949 - installed 2016-10-05) com.wdc.raidmanagerstatusmenu.plist (Western Digital Corporation Branded Products Group - installe d 2013-11-13)

com.fujitsu.pfu.SshResident.plist (PFU LIMITED - installed 2018-11-14) com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-07-12) com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-11-01) com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2018-12-01) com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d42 0d.plist (Adobe Systems, Inc. - installed 2018-02-13)

com.google.keystone.agent.plist (Google, Inc. - installed 2018-10-12) com.wacom.pentablet.plist (Wacom Technology Corp. - installed 2016-10-11) org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26) com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2017-12-06) com.fujitsu.pfu.SshRegister.plist (PFU LIMITED - installed 2018-11-14) com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2015-12-16) com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-11-01)



Launch Daemons:



[Loaded] [Loaded] [Loaded] [Loaded] [Loaded] [Loaded] [Running] [Loaded] [Loaded]

[Loaded]

[Loaded] [Loaded] [Loaded] [Running] [Loaded] [Running] [Running] [Loaded] [Loaded] [Loaded] [Running] [Not Loaded] [Loaded] [Loaded] [Loaded] [Loaded] [Running] [Running]

org.cindori.TEHelper.plist (Oskar Groth - installed 2018-05-05) com.bresink.system.privilegedhelper-ts5.plist (Marcel Bresink - installed 2017-03-18) com.skype.skypeinstaller.plist (? a81aef1d - installed 2016-11-15) com.westerndigital.WD-Drive-Manager-Installer.plist (? b8f7fa94 - installed 2018-04-06) org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26) com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-13) com.avid.transport.client.plist (Avid Technology Inc - installed 2017-05-23) org.wireshark.ChmodBPF.plist (? d4207e05 - installed 2018-02-01)
com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-09-28) com.omnigroup.OmniSoftwareUpdate.OSUInstallerPrivilegedHelper.plist (? 949425a5 - installed 2017- 11-27)

TinkerToolSystem-PrivilegedTool.plist (Marcel Bresink - installed 2018-10-07) com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2018-02-04) com.google.keystone.daemon.plist (Google, Inc. - installed 2018-10-12) com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-11-01) org.cindori.TEAuth.plist (Oskar Groth - installed 2018-10-07) com.wdc.WDRAIDDriveService.plist (? 180ae3f0 - installed 2013-11-18) com.connecteddata.CDHelperApp.plist (? 31271415 - installed 2018-05-04) com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-07-12) com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-03-11) com.cocoatech.pathfinder.SMFHelper7.plist (Dragan Milic - installed 2018-10-12) com.syniumsoftware.CleanAppDaemon.plist (? ef658ad4 - installed 2016-10-12) com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-10-06) com.wacom.displayhelper.plist (Apple - installed 2018-10-24) com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2018-01-13) com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-13) com.bresink.system.privilegedtool-ts5.plist (Marcel Bresink - installed 2018-10-07) com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2017-12-08) com.avid.hub.service.plist (Avid Technology Inc - installed 2017-05-23)



User Launch Agents:

[Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2018-02-04)

Internet Plug-ins:

PMCADownloader: 1.3.0.06130 (installed 2016-06-13) DirectorShockwave: 12.1.3r153 (installed 2014-12-11) JavaAppletPlugin: Java 8 Update 191 build 12 (installed 2018-12-02)



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Gerds iMac 2018-12-04



CoolirisWebKitPlugin: (installed 2014-12-11)
PrintDialogExt: 6.1 (installed 2008-06-17)
Flip4Mac WMV Plugin: 2.4.0.11 (installed 2014-12-11) WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2016-10-11) AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-22) Silverlight: 5.1.50901.0 (installed 2017-09-24)
RealPlayer Plugin: (installed 2014-12-11)
Yahoo! Installer 3: 1.0.128 (installed 2014-12-11)
QuickTime Plugin: 7.7.3 (installed 2018-10-31)
iPhotoPhotocast: 7.0 (installed 2014-12-11)
NP_2020Player_IKEA: 5.0.94.1 (installed 2012-09-28) AdobePDFViewer: 19.008.20080 (installed 2018-10-22) SharePointBrowserPlugin: 14.7.7 (installed 2018-07-12)
O3D: 0.1.42.3 (installed 2014-12-11)
EPPEX Plugin: 10.0 (installed 2014-10-15)
NPDjVu: (installed 2014-12-11)

Audio Plug-ins:

WireTapAnywhere: 1.0.2 (installed 2014-12-11) DVCPROHDAudio: 1.2 (installed 2014-12-11)

3rd Party Preference Panes:

CleanApp Logging Service (installed 2017-07-12) FUSE (installed 2018-07-01)
Java (installed 2018-12-02)
Logitech Control Center (installed 2017-07-02) Logitech Preference Manager (installed 2014-12-11) MediaLink (installed 2014-12-11)

Perian (installed 2014-12-11)
Quicktime X Preferences (installed 2014-12-11) StuffIt AVR (installed 2014-12-11)
Tuxera NTFS (installed 2014-12-11) WacomTablet (installed 2015-12-16) WDQuickView (installed 2015-03-11) WireTapAnywhere (installed 2014-12-11)

Time Machine:
Time Machine information not available without Full Drive Access.

Performance:

System Load: 2.65 (1 min ago) 3.57 (5 min ago) 4.34 (15 min ago) Nominal I/O speed: 8.18 MB/s
File system: 24.59 seconds
Write speed: 686 MB/s

Read speed: 764 MB/s



CPU Usage: Type

System User Idle

Overall Individual cores

4% 9% 1% 8% 1% 6% 1% 5% 1% 18% 33% 2% 39% 2% 34% 2% 29% 2% 78% 58% 97% 54% 97% 60% 97% 66% 97%



Top Processes by CPU:



Process (count)

Other processes EtreCheck CalendarAgent identityservicesd recentsd

Source CPU

Location



Top Processes by Memory: Process (count)

Source

RAM usage

Location



?
App Store Apple Apple Apple

145.43 % 21.80 % 2.50 % 0.65 % 0.36 %



Page 5



Gerds iMac 2018-12-04



EtreCheck
Google Chrome
Dock
Finder
Google Chrome Helper

App Store Google, Inc. Apple Apple Google, Inc.

537 MB 168 MB 152 MB 145 MB 128 MB



Top Processes by Network Use:



Process

mDNSResponder apsd syncdefaultsd syncdefaultsd CalendarAgent

Source Input Output Location



Virtual Memory Information:



Available RAM Free RAM Used RAM Cached files Swap Used

22.21 GB 19.15 GB 9.79 GB 3.06 GB 0 B



Software Installs (past 30 days): Name

Numbers
Keynote
Pages
Unclutter StellarPhoenixRepairforPDF Page Booth

GIPHY CAPTURE Fusion Studio 1.3
Parcel
Steuererklärung ScanSnap Online Update ScanSnap Home Adblock Plus

Java 8 Update 191 EtreCheck

Version

5.0 8.0 7.0 2.1.14

2.6 4.1

3.3.2 2.9.0

2.0.3

5.0.3



Apple 522 KB Apple 303 KB ? 61KB ? 61KB ? 20KB

197 KB 268 KB 4 KB 4 KB 19 KB

Install Date

2018-11-08 2018-11-08 2018-11-08 2018-11-12 2018-11-12 2018-11-13 2018-11-13 2018-11-13 2018-12-01 2018-12-01 2018-12-01 2018-12-01 2018-12-01 2018-12-02 2018-12-04



Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.

End of report


My iMac 2013 starts after the update on 10.14. only up to the white apple logo.

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