So this is a phishing email right?

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Level 1

9 points

So this is a phishing email right?

Hello,

Today I got this email, saying that the payment information for 200GB iCloud storage plan couldn't be successfully charged and it asked me to update my billing information:

First, I have never purchased any iCloud storage plan ever since I started using Apple products and online services, and second, I have never used this email address to register any Apple ID or other valid accounts associated with Apple and its services. And just by looking at the sender of the email its definitely not an official Apple email address. Can someone help take a look and help check if anyone else stole my email address to register iCloud account and subscribe any plan with it? Thanks!

iPhone SE, iOS 12.1

Posted on Dec 4, 2018 6:50 AM

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Answer 1

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macjack

Level 10

111,242 points

Dec 4, 2018 6:57 AM in response to m171621

It is phishing. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Forward it as an attachment to reportphishing@apple.com

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