i have a gen 2 apple tv and cannot log in

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Level 1

4 points

i have a gen 2 apple tv and cannot log in

Have logged out, restarted, reset passwords, inputted two factor security, all information inputted correctly multiple times and the Apple TV will not log me in. Any help?

Posted on Dec 4, 2018 7:33 AM

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Answer 1

Rudegar

Level 10

170,748 points

Dec 4, 2018 8:26 AM in response to Mcv041279

older appletvs has issues with two factor

https://mjtsai.com/blog/2018/01/19/two-factor-authentication-for-old-apple-tvs/

Two Factor Authentication does NOT work with Apple TV

more

https://www.google.com/search?source=hp&ei=haoGXLPpFsel1fAP2aS7-AU&q=appletv+2g+ two+factor+issue&btnK=Google-s%C3%B8gnin…

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Answer 2

vazandrew

Level 8

40,348 points

Dec 4, 2018 8:31 PM in response to Mcv041279

You have to do things differently when using an older model. The password and code need to be entered together as one and there is a time limit. To make the best use of that time request the code after the password has been entered

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i have a gen 2 apple tv and cannot log in

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