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QuickTime 7.1.5 Gets ? in Q; can not play

Hi,
I down loaded QT 7.1.5 upgrade. Now all I get is a Q with a ? in it and can not play video or audio.

Any body know how to correct this? and what happened? bug in upgrade?

I deleted orginal, downloaded new copy several times, still no video/audio.

Thanks.

G5 dual 2.0, Mac OS X (10.4.6)

Posted on Mar 9, 2007 10:08 PM

Reply
114 replies

Jul 21, 2007 10:38 AM in response to jollyjim

When I updated QT to QT 7.2 I had the same problem. I updated Firefox at the same time so I didn't, and still don't know, which software was causing the problem. I went to the Firefox home page and clicked on plugins. I downloaded the latest Java, Flash and Reader plugins. When I installed these the problem went away. I suspect that it was either Java, Flash or both since both were out of date. Noe the problem is solved for both Firefox and Camino. If you are having this problem, try updating to the latest Firefox and downloading all the latest plugins. It worked for me.

Jul 23, 2007 7:46 PM in response to str8tth

I went to adobe.com and then I installed adobe flash player 9 UB v 9,0,47,0. I also went to disk utility application and did 1.verify disk permissions 2 verify disk, 3. repair disk permissions on both Mac HD and my 74.5 Media. This all was done because I kept getting the ?Q after updating quicktime v7.2.0 and purchasing quicktime 7 Pro. I also updated my firefox. I'm not sure what caused the ?Q but I'm up and viewing videos again.

Aug 2, 2007 5:16 AM in response to jollyjim

I found the same problem with Quicktime trying to play Flash swf files on the net. After a morning of searching forums came up with this fix.
In QT prefs go to advanced and click the MIME button - under Miscellaneous you'll find Flash Media - uncheck that.
I have rechecked several sites that had the error and rebooted Safari 3 or 4 times and didn't get the Q? symbol.

Aug 2, 2007 12:20 PM in response to jollyjim

I'm somewhat comforted by the fact that there are others with the exact same issue. I have no idea what to do so if anyone has a solution please pass it along. I've done everything everyone else has to try and correct this issue. This included a 2 hour conversation with Apple Support just to be told to delete QuickTime from my computer and re-install. I am actually having this problem in both Safari as well as FireFox.

QuickTime 7.1.5 Gets ? in Q; can not play

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