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iPod Nano skipping songs

Hello all, I have an ipod shuffle and just got a new Nano. I use the same Macbook and same iTunes for both the Shuffle and Nano. The Nano skips songs or starts to play a song and then stops and starts playing the next song.

I reset the Nano, that didn't work, I did a complete restore, that didn't work. I contacted tech support and sent the Nano in for testing. Before I sent them the Nano, I gathered all the songs that the nano would skip and only put those songs on the Nano.

After Apple tested, they claim there was no problem. When I got the Nano back, they wiped all the songs off the Nano. I put music back on the Nano and still having the same problem. I had also bought my wife a nano and I put the same songs on her nano and got the same problem. I put the same songs back on the Shuffle and they played just fine.

Don't know what else to do. I can't return it because its engraved. Any help please??

Macbook, Mac OS X (10.4.9)

Posted on Mar 28, 2007 4:29 PM

Reply
101 replies

Jul 16, 2007 10:08 AM in response to Tempel

I ran into the same problem as everyone else (after about a week of owning the nano 2nd gen).

I reset the ipod through itunes, updating to the newest version of the software.

My songs no longer skip (so far; fingers crossed). The only thing different is that this time around I didn't upload playlists. All of the songs that skipped last time around (which were on playlists) no longer skip.

Honestly, I'm a little afraid to upload playlists again, fearing that I'll run into skippage.

I guess my question for everyone else is: were the songs that skipped songs from your playlists and has anyone else tried resetting and reloading songs without the playlists?

Jul 16, 2007 3:41 PM in response to Tempel

Just to add my voice to this on going problem. I too have a brand new 8gb Nano, I have loaded on 1115 songs from iTunes and find some of them skip. One track after 1 sec another only a few seconds from the end.

I have done all the 5 Rs including reinstalling. I have re copied affected songs from the CDs. The same songs skip every time at the same place.

Come on Apple fix this! I'm beginning to regret not being more Creative with my choice of mp3 player.

Jul 16, 2007 8:06 PM in response to dart85

I don't think it has to do with playlists. None of my
songs are on playlists.


It doesn't. I've just downloaded the lastest iTunes and STILL no change in the problem. I test it each time with one particular song which plays fine on the Mac--I put it on the Nano, by itself, and try to play it. And it always skips. The Nano just will not play it. My Mac will play them, my iPod shuffle will play them. The Nano is the only one with the problem.

I'm getting a little upset about this. I want those songs on my nano.

Jul 17, 2007 7:55 AM in response to Ali3

It cant be the new ipod software. I had this problem,
and was just looking for answers here, then I saw all
this stuff about the new ipod software causing the
problem, its not true. I JUST this second got the new
software, and it fixed my problem.


I just got the new software too, but the problem is still there.

Windows XP

Jul 17, 2007 8:16 AM in response to Smintal

It is my assumption that this is not an iTunes issue, but rather a firmware issue. If it were an iTunes issue, it would affect other iPod models, like video, photo, shuffle. My 60GB photo works just fine. My shuffle works just fine.

Everyone that reads this thread, please post what version of firmware you have. I believe the most recent is 1.1.3, and I think that's what needs to be updated.

I intend to look around for 1.1.2 somewhere on the internet to see if reverting to that works. I'll post my results.

Jul 20, 2007 12:53 PM in response to Tempel

Hi friends,
I am new to this forum and new to ipod nano too. purchased an ipod nano and it was working fine with default song and media. I didn't get any CD with ipod, so I directly plugged the ipod to pc. found a new drive with some media files. so I added more mp3's to the drive manually. I didn't know about itunes. it worked perfectly two days. after two days it started skipping songs after playing 10 seconds. so I worried abt the ipod nano and logged on to net to search for a solution. I never used any software like itunes. so it's not the problem of pc software. it's a firmware problem.I don't know how to upgrade the firmware. and I am not sure firmware upgrading will solve the issue. as everyone of you I am also become a victim of apple:((

Jul 20, 2007 10:18 PM in response to creative_35

I am not sure firmware upgrading
will solve the issue. as everyone of you I am also
become a victim of apple:((


To be fair to Apple, the iPods I've owned have never had this problem before. This is the first time (at least for me) that the iTunes software has glitched songs on an iPod.

What I'm saying is, I'm really sorry that you had the ill luck to get an iPod nano at the first and only time there's been this sort of problem. Up till now, songs I've put on my Nano have worked perfectly--and most of the songs on it still do. It's just certain, iTunes music that does not.

Before you despair that you've got this problem, try a few of the usual solutions. For example: Press Menu + the center button simultaneously. Hold them down till the iPod goes off and you get the Apple logo. This is a "re-boot" of the iPod and it might solve the problem. You won't (or shouldn't) lose any music.

If that doesn't solve the problem, connect the iPod to your computer, make sure all your songs on the iPod are also on the computer. Click on the iPod and pick "Settings" then click "Restore." --You will lose all songs off the iPod and will have to put them back on, but that may also help. If it does not--and as the iPod is still new (yes?), take it back to the store and get a new one.

Let us know what happens!

Jul 22, 2007 5:47 AM in response to Tempel

hi friends,
after a big effort I solved the skipping problem of my ipod nano.
I downloaded itunes(latest) and installed, but no use. it didn't detect my ipod.
then I followed all instructions by the website but sad to say that it's asking me to reset ipod through itunes, How can I reset ipod,while the itunes not detecting ipod?!!!. then I downloaded the ipod resetting utility. it also failed. because it also can't detect the device and not highlighting the reset button.

finally I went to the store where I purchased the ipod and found another type of the same device there. while looking through the manuals of the other device I found some settings new to me.

while playing an mp3 file clcik menu we will get some choices. select first choice(Repeat,equalizer, tempo rate...)select Repeat click again we will get another menu(Normal/repeat one/folder/....intro)there we have to select Normal and if we select Intro it will skip all the songs after playing 10 seconds.
Actually my problem was accidently the sttings changed and there is not a clear manual with my device.


Hope it may help those who has same problem.
I have again problems like itunes not detecting my ipod. anyhow I don't need itunes. I can download files manually!!

Jul 23, 2007 4:49 PM in response to hi hi 226

I SOLVED MY SKIPPING PROBLEM, but I'm not sure it will work out for everyone in the same way.
Anyway:
I bought a 4Gb nano in june. Downloaded the latest version of iTunes. Copied my music to the iPod but all the items on only two albums of the same artist(my favourite!)were skipped without being played a second. Last week i sold the 4Gb and bought a 8Gb (needed space). Copied my music to it and was flabbergasted when axactly the same problem with exactly the same albums occurred. Resetting, restoring etc. etc. nothing worked. This means anyway that it must be a software problem whatsoever.

What did the trick for me was this:
I deleted the albums from my iPod and from the iTunes Library. I had the original cd's ripped by iTunes into the iTune laibrary. After that copied the albums in the normal way to the iPod and there she went! I'm glad i can tell you. Hope that at least some of you will be helped by this.

iPod Nano skipping songs

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