iPod Nano skipping songs

Hello all, I have an ipod shuffle and just got a new Nano. I use the same Macbook and same iTunes for both the Shuffle and Nano. The Nano skips songs or starts to play a song and then stops and starts playing the next song.

I reset the Nano, that didn't work, I did a complete restore, that didn't work. I contacted tech support and sent the Nano in for testing. Before I sent them the Nano, I gathered all the songs that the nano would skip and only put those songs on the Nano.

After Apple tested, they claim there was no problem. When I got the Nano back, they wiped all the songs off the Nano. I put music back on the Nano and still having the same problem. I had also bought my wife a nano and I put the same songs on her nano and got the same problem. I put the same songs back on the Shuffle and they played just fine.

Don't know what else to do. I can't return it because its engraved. Any help please??

Macbook, Mac OS X (10.4.9)

Posted on Mar 28, 2007 4:29 PM

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101 replies

Mar 30, 2008 2:23 PM in response to Tempel

Firmware apparently cannot handle certain invalid ID3 tags -- that explains why converting to AAC format fixes the problem. For example, a file with invalid COMM frame (without language code -- i.e. frame data starts at offset 0, not 3) is skipped by iPod. This can be fixed by re-tagging the offending file.

If Apple engineers read this, here's a link to id3lib bug report with sample file attached:

http://sourceforge.net/tracker/index.php?func=detail&aid=1788937&group_id=979&at id=100979

There is a worse problem, though -- a mp3 file that has an uppercase extension will crash Nano outright. iTunes users don't see this because iTunes converts file extension to lowercase before transferring it to iPod.

Relevant libgpod report: http://sourceforge.net/tracker/index.php?func=detail&aid=1676748&group_id=67873& atid=519273

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iPod Nano skipping songs

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