Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"disc burner in use by another program"

i have been having this problem for a few weeks now and the only thing that helps is rebooting...however I can only burn a couple of cd's before it starts happening all over again.

I went two years with no problems and it just started happening - i have added no new burning programs outside of itunes (i do have toast and discblaze but they have been on there for a while and never caused problems before).

any help appreciated

-oleus

PowerMac G5 dual 2ghz / MacbookPro 15" 2ghz, Mac OS X (10.4.9), bluetooth FCP keyboard/isight/ipod80gb video

Posted on May 30, 2007 8:34 AM

Reply
40 replies

Aug 28, 2007 5:07 PM in response to oleus

I have had this as well. I am running 10.3.9 (w/ latest Security updates) and iTunes 7.3.2. Today is the first time I have attempted to burn an iTunes CD since installing 7.3.2 a month or so ago, and I now receive this same error. I updated my external Lacie firmware and the software profiles. The drive works just fine with Toast, but not with iTunes so I believe it is the cause of the problem.

Unfortunately I do not have a fix yet. Hopefully someone from Apple is paying attention and will have an answer soon.

If anyone finds the answer, please share it. Thanks!

Oct 10, 2007 8:52 PM in response to LucasK

LucasK,

do you have any additional information on Western Digital My Book problem? I'm asking because I think my new My Book doesn't like to play with iTunes. Ever since I changed iTunes Library to My Book and try to import new music, hard drive shuts down unexpectedly. I'm pretty sure it is not a hardware problem as I've replaced the drive with exactly the same copy and the problem is still here.

Thanks,

ilia

Oct 16, 2007 3:20 PM in response to LucasK

I'm also interested in knowing more about this Western Digital MyBook / CD Burner conflict if anyone has anymore info. I recently bought a 1TB MyBook Pro Edition II from Costco to back up my G5. I hadn't noticed any problems though until recently when I tried burning a CD from iTunes. I recently upgraded to the newest version of iTunes (7.4.2) and ever since I can only import music, but not burn a disc. I'm getting the same error a lot of you are, "the burner is in use by another application", even though no other application is ever open when I try it. I'm also receiving error messages when I try to burn from Toast or even the Finder. Is this all connected to the MyBook, or is all that coincidental and there's something wrong with my internal CD burner? If anyone can help I'd greatly appreciate it!

Oct 31, 2007 3:24 AM in response to PittPaul99

I'm having the same issue, with the same configuration. The My Book is connected to firewire 800 port and my iTunes library lives on it.
My Book Device:

Capacity: 931.52 GB
Manufacturer: WD
Model: My Book Device
Removable Media: No
Detachable Drive: Yes
BSD Name: disk1
OS9 Drivers: No
Speed: 800 Mb/sec Speed
Unit Spec Id: 24734
Firmware Revision: 104a
Unit Software Version: 10483

Nov 26, 2007 1:58 PM in response to LucasK

thanks a lot lukas - I've got the same situation. I've connected a 1 TB mybook external harddrive (RAID) and got after that these strange cd burn errors. maybe have a look at:

http://discussions.apple.com/message.jspa?messageID=5959430#5959430

After deleting this deamon - it works again now. but I guess now I cannot connect the mybook again to my macbook pro anymore ... 😟

Dec 23, 2007 1:07 PM in response to LucasK

Thanks for the help. I was beginning to think it was a hardware problem, but I had gotten a 1 terabyte Western Digital external harddrive a month ago. I couldn't find a daemon file, but did delete the files in the library/startupitems/qmaster... think it was probably the startupparameters.plst file that was causing the problem, but I also deleted anything related to qmaster and western digital. (I'm not that much of a techie). And that solved the problem.
Never would have found it on my own, so thanks!
(Would have thought Wester Digital or Apple would have solved this problem in the past 2 years since your post!) A friend told me that PC's have a program you can run to check for driver conflicts -- and repairs them. Do Mac's anything similar?

"disc burner in use by another program"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.