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My Iphone 5 "End Call" dose not work.

When I am finished with my call I attempt to push the 'End Call' button. The button color changes, signifying an action implimented, but then the screen flashes black then reappears and I am still in the call(timer running). If I depress the home button I return to my home screen with the green banner at the top signifying that I am still in a call. The only current way to terminate my calls is by depressing the power button on top. Unlock slider works and no trouble in any other app in that part of the screen. Is this a known issue, any solutions?

iPhone 5, iOS 6.0.1

Posted on Dec 12, 2012 7:18 AM

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Posted on Dec 12, 2012 7:21 AM

Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?

58 replies

Jan 22, 2013 11:14 AM in response to iron eagle

Same problem here! Apple store told me to do a complete restore and delete back up and make new back up. This crazy women in the apple store told me its caused from an app that I downloaded and said restore phone and use phone with only apple apps to see it it still happens. WELL YES IT STILL HAPPENS. I'm really getting sick of apple, been having nothing but problems. Another problem on my iPhone 5 is FaceTime and iMessage keeps shutting off automatically! And sometimes when I'm using the keyboard to type, letters get stuck and start flashing like crazy. Come on apple don't drop the ball! Get some people on this and make an update.

Jan 29, 2013 8:41 AM in response to RobCM

iPhone5, LifeProof case.


I also have the same End Call issue when Not on speakers, Every time now!!


End Call works fine if on Speakers (usually) 90% ;-) but I am having the same issue whether the iPhone is in the lifeproof case or not.


Apple, the screen flickers everytime I tap the End call and sometimes it goes into lock screen mode.


Good look coders ;-)

Jan 31, 2013 10:36 AM in response to iron eagle

Same problem here, suddenly couldn't end call or turn off phone, after 4 months, unless set on speaker. I have Lifeproof case as well.


Just resolved problem by upgrading to 6.1 operating system which just came out. Downloaded upgrade through iTunes on computer, backed up phone first, then upgraded from computer.


End button now works when reaching a voicemail machine, with the Lifeproof case. I do hold finger on button to make sure heat transfers, maybe a little less sensitive through the case, but at least it works now.

Feb 1, 2013 2:29 PM in response to captbuck

Yep - the update didn't help me. When I called Apple, the rep told me the suggested fix is to tap the power button. It will end the call in one button push, but then it locks your phone, too. I'd rather switch to speaker then press end.


This is really an annoying bug that I hoped they'd work out in the 6.1 revision.

Feb 2, 2013 5:40 AM in response to iron eagle

I have the same issue, 6.1 revision, cant end a call and also cant go to speaker. Only way Ive found to end a call is to press and hold power button and actually power down phone.

Only had my phone for about 3 days. Im thinking I should have kept my 4S cause this is frog ****. Come on Apple, PULL YOUR FINGERS OUT AND FIX THIS ANNOYING PROBLEM. please.

Feb 5, 2013 7:37 AM in response to SuperFuture

Just a suggestion to fellow Lifeproof case owners... I tested my phone End call (Not On Speak) problem with the iphone NOT in the life proof case and still got same problem.


May encourage Apple to look at the issue if you post whether the problem happens not using the case otherwise Apple will assume its a Lifeproff problem and not an Apple iOS problem.


Just a suggestion and yes I knows its a pain to get phone out of case.

Feb 5, 2013 7:41 AM in response to iNireus

That is correct. Mine did it before I ever had the Lifeprrof case and still does it in or out of the case.


I called APPLE and they said it sounded like the sensor was bad. Wanted me to go to an Apple store, 4 hours away so I didn't go. Still having the issue, getting annoyed more and more by this.


All these posts and no one from Apple chimes in with anything to say? WTH is that, not very good customer service if you ask me.

Feb 5, 2013 7:46 AM in response to iNireus

Thanks for the suggestion reddevildemo, but you'll notice through the thread that most people state that it's not a Lifeproof case issue as it happens in or out of the case. I did mention that mine is in a Lifeproof Case but it happens in or out.


Based on the number of complaints and other posts, this is obviously a iOS glitch or hardware problem. Based on the fact the screen is totally responsive outside of the app, I'm thinking software. Dear Apple, please advise.

My Iphone 5 "End Call" dose not work.

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