Superdrive Update 2.1 killed drive

I have the same problem with the update and I called apple support and they told me to do a Archive and Install. I couldnt find my OS X disk so they told me to call them back and they would walk me through since Ive never done this before. Now before I call them back I have read that you can just move the Superdrive Updater to the trash from the utilties folder, is this safe? Then do you try and update again? Also how can I tell if the update took the first time is there a version code or number I can check.

Thnx in advance

Which problem have you had with the update Jessg96? Does your drive still accept disks?

yes it does fortunatly.

Hi - i had the same problem (my drive would not accept any disk - completely dead after the firmware update). Went to my local apple store and they just replaced the complete superdrive under warranty. He said that something must have gone wrong during update - and if that happens, the drive is toast. Go see your local mac guys. If they are as great as mine was they should hook you up with a new drive.
Thanks Apple - I am impressed!

Hi guys,

My Superdrive died too after the Update (Superdrive Update 2.1). It worked well before as I burned several DVD. Now, it's ****** dead. I tried everything to get it back but no way. The Apple Support asked me to bring my computer to an Apple Repair Center...

I am very disappointed.

UltraNeo... What exactly do you expect to accomplish with a post like that? There is no place for that junk in the support forums.

1) The update states that it adds support for more media types.
2) It is available for all users, with no warnings.

I for one, would want my MBP to work with as many media types as possible. I end up burning items for people on the road, and a lot of times they just hand me a CD and ask me to put items on their CD. The last thing I want is to say I can't accomplish this task until I go find a hotspot, download a firmware update, then get back to them. If there is something I could do now to avoid that, I would, and I did.

That being said, my drive now has a problem with burning DVD-R media, or at least what I have on hand. Yesterday I was able to make a data DVD out of iTunes, and today after the update, I can't burn to the same DVD-R media.

However, the issue is with a faulty firmware update, not the other users choice to install the update. Your misguided aggression should be focussed on apple releasing a faulty update, because the user has every right to perform this update if it might help their situation. I for one am looking for the "apple support forum firmware junk filter update", to block out certain ridiculous comments.

Ughh did they really say there is nothing that can be done? its toast? I spent an hour on the phone with AppleCare today and they said they would just replace it if I ship it in though.

Wow this will be the Fourth Time I have had the drive replaced and I have only had this computer for a year now, how ridiculous.

OK, now I'm in a really bad mood.

Superdrive died after Superdrive Firmware update.

Tried to reinstall Mac OS X 10.4.10 v1.1, no use.

Tried to reinstall Mac OS X 10.4.10 update (combo) for Intel, which I downloaded from this support site, and it CRASHED during the instalation process, locking the computer at that infamous black screen. After that it would not boot anymore, crashing at the white startup screen. This of course made my computer completely unoperacional.

Since I have a Sony 820UL firewire external DVD+R DL drive, I tried to restore the system, booting through the original Mac OS X (10.4.8) Install Disc, but it would still crash at the startup.

After unpluging the external dvd drive from the Apple Cinema Display, and plugin it directly to the MBP, I finaly got it to boot from the cd, and restored my system 'sucessfully'.

Updated it again to 10.4.10.

Now it's 2am and my superdrive is still dead.

Moral to the story: Do nothing. Wait until Apple releases another superdrive firmware update to fix this.

MacBook Pro MA609 Mac OS X (10.4.10)

Hi, i am from Germany and i have the same problem. My Superdrive is dead, i install befor the superdrive firmware update 2.1. What kann i do, i can´t find in all forums a right solution. In germany i cant´t find people withe the same problem. Apple guy´s please help. The Firmware restore cd is a cd, thats the problem.....

Fireware Restore CD is for logic board, therefore it might not work on optical drives.

I agree with "Do nothing".

Apple probably has been awared of this issue, for software problems making hardware to be replaced is not cost-efficient.


MacBook Pro CD 1.83 Mac OS X (10.4.10)

Apparently uneventful update but dead drive here too on otherwise fully functional MBP.

Looks like the 2.1 update worked for me, but I can no longer burn DVD+R. I get a "Communciation with device" type error at a random point through the burn. Reducing the burn rate seems to help it get a bit further, but I haven't got more than 1/4 of the way through a disk.

I see on other messages that there are similar problems with DVD-R.

Apple, can we please have an installer for the previous firmware version until these issues are fixed?

So how excatly did the update "work for you" if you get a communication error? I wouldn't call that "working"

Honestly, this shouldn't be this hard. C'mon apple get your ** together. Now that the iPhone is done can you please start fixing all the problems related to the MBP? We want a Superdrive that works!

j

I've the same Problem. My SuperDrive doesn't work since the I updated it to Firmwire 2.1 .

Today I was at a Apple solution patner in case of this problem and they told me that I have to change the drive. Is their any other solution to solve this problem?

I had the same problem, I brought my laptop in for repair, that seems to be the only solution. Switching the superdrive.