Wall charger not charging iPhone

My wall charger was working, I plugged the usb cable into my computer, synced up, charged a while, then went back to the wall charger, and it isn't charging.

Tried resetting....wall charger is not hot or anything...all cables are secure....

iPhone still charges when attached to the computer.

iPhone, MacBook Pro Mac OS X (10.4.10)

Posted on Jul 7, 2007 6:58 PM

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74 replies

Jul 26, 2007 7:13 PM in response to BostonNorthFCP

Mine has been dying off and on for about a week now. I took it to the Apple Store and of course it worked:( and they refused to replace it. Like I am going to drive 1 hour to replace a charger that already works fine....anyway we called apple today after it stopped working again and they agreed to replace it but wanted to charge 14 dollars to ship it...

They ended up shipping it for free...does anyone know if you have to sign for the package they ship it in????? I am going away on vacation.

Jul 26, 2007 7:29 PM in response to Xtgirl

Hi.

Depends on how they ship, but yes it is likely it will have to be signed for. Call them and ask if the tracking number is in your Itunes store account, depending on the shipper you can "unclick" or waive signature confirmation. But then, you are taking a risk if it is misdelivered or pilfered.

I suspect it is best (read: safest, belt and suspenders method) to install the cables and/or dock into a completely powered down iphone, then the wall-wart charger unit or some iteration, THEN and only then, plug the wall wart into a standard wall outlet. The charger "sees" a load immediately this way versus being unloaded. Inserting the USB cables while powered up might be enough to cause a brief short condition, what with all those tiny edge pin connectors. Is it a 20 pin connector?

One question - my eyes aren't the greatest anymore, I guess, so I'm finding it difficult to read the fine print on the wall wart - and I don't recall the spec sheet listing - is the wall wart universal 60Hz@120 and 50Hz@220 capable?

Jul 27, 2007 12:05 AM in response to BostonNorthFCP

I am having similar problems with AC Adapter like all of you. Here's what leads me to believe that it's a faulty wall adapter.

First couple of times charges normally. Moved the adapter from one to another it stopped working. At this point, I checked ALL my wall outlets with different devices to make sure the outlets worked.

I tried using different USB cables. Still didn't charge my phone.

I tried changing the removable prongs part of the adapter and swapped with my old iPod firewire wall charger. Still didn't charge my phone.

Took it to the Apple store. Worked fine there.

Come back home, works fine for 1 day.

After battery drains out completely, I try charging again and doesn't charge.

I really feel Apple needs to sort the Wall Adapter issue out, I can't keep going to the Apple Store. Although, it seems i might have to do that tomorrow.

Jul 27, 2007 1:26 AM in response to vince bennett

Hmmmm....I just took mine back to the Apple Store yesterday. Same issue...used it to sync on my MBP and afterwards would not work on ANY electrical outlet. Like magic it worked @ the Apple Store. I did insist that they mark my receipt for an extended return in the event that I had additional problems with it.

Okay, Apple....you know that people will have to pay an additional $30 to replace the one that is in the box...this needs to be addressed and corrected. Hmmm...the milk is starting to smell sour!

Jul 27, 2007 5:30 AM in response to BostonNorthFCP

Mine worked fine for the first 3.5 weeks, and then a few days ago just stopped charging. No connection sound when plugged in, no indication of charging.
I assumed it to be dead, so I replaced it with my iPod power adapter (same model) that's about a year old, and it's been working fine so far.
My iPhone also exhibits no charging problems when connected to my PowerBook.
I was planning to take the original adapter back to the Apple store for an exchange, but after reading the thread at Macrumors ( http://forums.macrumors.com/showthread.php?t=333933) decided to try it again today. Right now it's working fine, but I'll see how it's doing in the morning.

Jul 28, 2007 2:52 PM in response to rgilbert

Well, it seems to be very well documented that there is definately a problem with the charger. My story is strange though. I brought my included iPhone charger to work with me today and plugged it in and it did not work, I also have a 3rd party charger here at work I use for my iPod and that didn't work either (it has firewire and usb, I use it with a firewire cord)... I panicked and went to my car to see if the car charger would work. It worked fine. I came back to my desk and the 3rd party charger finally worked (with the firewire cord) I unplugged the usb cord from the apple brick and plugged it into the usb side of the 3rd party charger and it still doesn't work... this is a mystery to me.

Jul 28, 2007 4:02 PM in response to jigijopo

I'm surprised no-one has sat down with these "bricks" or wall-warts with a VOM and tried to troubleshoot one of these things. This is a known issue with Ipod charger/power supply too?? It sounds like there is an intermittent connection or make/break kind of thing. It may be that the contracter isn't spec'ing the components right i.e. running the bare edge of suitability for a given application aka "bean counters", too. When I plonk down my money though, I don't want surprises with the power supply.

Jul 29, 2007 5:20 PM in response to TomSawyer

The charger wasn't working again after I got home after my last post. I submitted this thread to digg and a fanboy commented that the wall charger issue was acknowledged by Apple as simply a display bug and that it's really charging but won't say so. To be thorough I left the iPhone plugged in overnight with the wall charger and it didn't add any charge to the battery.

I went to the local Apple Store today and received a replacement. The tech didn't bother testing mine. There was another iPhone being returned for sim card issues and he swapped the brand new charger out of that box.

Jul 29, 2007 5:47 PM in response to BostonNorthFCP

Went to charge this AM and it was dead. I had another AC "brick" charger that I use at work, and it appears that the issue was with the brick itself as the cables worked fine. I called Apple and they are sending a replacement. They took my credit card info and will charge $1 if they don't receive the dead one.

The only thing out of the ordinary I can think of is; I usually trickle charge each night and have never really exhausted the battery. This past week, I let it run down to about 5% to "stretch it's legs". Not sure if it is at all relevant, just thought I'd mention it.

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Wall charger not charging iPhone

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