keyboard problem MacBook Pro

This is sooo annoying.
especially since i am using parallels with windows and everytime the internal usb-keyboard-thing reconnects it asks for ownership of the »new connected usb device«

crap!

Message was edited by: eriatarka

I've had the same problem as you guys for about a week now. Besides my keyboard behaving erroneously after waking the MBP from sleep, my trackpad becomes jumpy and glitchy while the machine connects to a wireless network. I was hoping the Leopard update of 10.5.1 would fix the **** problem, but it hasn't. Anybody in here who's had positive outcomes after the update? In my system, the keyboard still stops working sporadically, especially after a short period of inactivity. Pressing a couple of buttons for a while seems to activate the thing again, but it keeps glitching. It happened after my clean install of Leopard. I have no 3rd party plugins whatsoever and I'm running no bootlegged software. It's a clean, all legal. I really can't afford to bring it in for service over here in the Netherlands cause I'll be without a machine for at least a week probably, this machine is what I have to make a living so Apple better get their act together and fix this. I was having no problems with Tiger at all. Leopard's also just fine until it started doing this to my keyboard.

renvaldes wrote:
I've had the same problem as you guys for about a week now. Besides my keyboard behaving erroneously after waking the MBP from sleep, my trackpad becomes jumpy and glitchy while the machine connects to a wireless network. I was hoping the Leopard update of 10.5.1 would fix the **** problem, but it hasn't. Anybody in here who's had positive outcomes after the update? In my system, the keyboard still stops working sporadically, especially after a short period of inactivity. Pressing a couple of buttons for a while seems to activate the thing again, but it keeps glitching. It happened after my clean install of Leopard. I have no 3rd party plugins whatsoever and I'm running no bootlegged software. It's a clean, all legal.

This sounds like my situation. Except that here it got worse and worse up to the point where the internal USB devices were not recognized at all anymore.

I really can't afford to bring it in for service over here in the Netherlands cause I'll be without a machine for at least a week probably, this machine is what I have to make a living so Apple better get their act together and fix this. I was having no problems with Tiger at all. Leopard's also just fine until it started doing this to my keyboard.

I'm in the same position. Fortunately I still had an old MacBook available but it sure is a big step backward. I brought my machine to RAF in Amsterdam. They diagnosed it pretty quickly but are waiting for replacement parts. I't been almost three weeks, and the repair has not started yet.

S.

So it's definitely a hardware problem? Too bad I can't bring it in for repair because I have to give an important lecture on Thursday. After that I'll see what they'll diagnose. Shame on you, Apple.

renvaldes wrote:
So it's definitely a hardware problem? Too bad I can't bring it in for repair because I have to give an important lecture on Thursday. After that I'll see what they'll diagnose. Shame on you, Apple.

To be honest, I'm not sure anymore.

The technician said 'We did not experience the problem immediately. It did occur after a while though.'.

When I read all the messages here I really hope that it really is a faulty keyboard (controller) and not something fixable with software. Otherwise I've been waiting for nothing :-/

But it definitely is not a simple case. Way too many people have the same problems.

S.

well, while the problem still persists and still is f *ing annoying, i can say that it gets worse with the magsave powersupply NOT connected.

maybe that helps.

Message was edited by: eriatarka

My keyboard has been playing up too.

I was on Tiger before i moved to Leopard (fresh install) and have experienced the issue of the keyboard failing. It is only the keyboard though, not the trackpad. This only happens after a safe-sleep is activated. When the battery depletes to the extent where the system goes to sleep and then when woken up gives you the grey screen with the little white squares along the bottom.

Once this have finished i no longer have a working keyboard.

However tonight i woke my MBP from a normal sleep and have experienced the problem again but this time it is intermittent. The safe sleep never worked again but the normal sleep if i whacked a few keys all over the place it cam back but only for about a few seconds.

If i restart the machine, no choice if it has woken from a safe sleep, then the keyboard responds again.

My install of Leopard has Toast 7(which don't work yet) and iPhoto and no other apps installed apart from what came with leopard.

I have checked the logs but have no errors written back to it and the keyboard was still visible in the system profile.

It is annoying as this will be the 2nd Macbook i have had with a keyboard issue in 2yrs.

PS. MacBook Pro 17" 2.4Ghz C2D 2GB RAM.

Just found I could do a blog search on Google.

http://blogsearch.google.com/

Give it a try and search on "Leopard keyboard". Brings up a lot of other folks having keyboard issues. Given the number of hits, I think there is a software component to most of the difficulties. It may be related to the waking from sleep.

In preparation for the replacement computer Apple is sending me, I did clean install of Leopard on an external hard drive 2 days ago. I did transfer all settings from my DOA MPP to the external firewire installation of Leopard. I have booted from that external firewire drive for at least 48 hours, installed the remainder of my software AND have had no more significant keyboard freezes. I should have had a number based on past experience. There have been a several "pauses" when I thought all was lost but quickly I had keyboard response again without any extra ordinary efforts like plugging in an external USB keyboard or rebooting. My Powerbook G4 has had no keyboard issues. My MacBook 1.83 GHz has had no keyboard issues. I have never had trackpad issues period.

I wish we knew a way to separate out the hardware vs the software issues we all are experiencing. I am more inclined to conclude that my difficulties are software related & not hardware. If you read through the posts, a number of people have the issue disappear if they do and archive reinstall.

But for me the problem solving stops on this computer since a replacement arrives tomorrow. I will problem solve MBP 2.4 GHz from there.

alright another hint. i experienced the problem getting worse if i move my macbook from the desk, have it on my legs and stuff. maybe it’s also related to the internal sensor …

Message was edited by: eriatarka

Have the same problem here with my brand new MacBook Pro purchased Mid October 2007 with Tiger installed. After upgrading to Leopard 10.5 I did not recognize any dropouts of the keyboard. However after upgrading to 10.5.1 and a stand-by the keyboard is not working any longer on a random basis.

The "trick" with holding any key pressed for >5 sec. seems to re-animate the keyboard, but only on a random basis and with random effect (sometimes the keyboard is active only as long as I type and then going to sleep again; sometimes this works for longer ...)

Interestingly the trackpad does not seem to be affected on my computer.

After all this is a more than annoying experience and I hope that Apple gets this fixed asap!!!!!

Modellname: MacBook Pro
Modell-Identifizierung: MacBookPro3,1
Prozessortyp: Intel Core 2 Duo
Prozessorgeschwindigkeit: 2.2 GHz
Anzahl der Prozessoren: 1
Gesamtzahl der Kerne: 2
L2-Cache: 4 MB
Speicher: 4 GB
Busgeschwindigkeit: 800 MHz
Boot-ROM-Version: MBP31.0070.B02
SMC Version: 1.16f8

ok then, my keyboard has completely stopped working now.

this means i will not be able to work remotely and meet with people and partners outside
if i don’t want to carry my external keyboard and a mouse with me.

thanks apple, for shifting all relevant manpower towards the iphone project …

eriatarka wrote:
ok then, my keyboard has completely stopped working now.

this means i will not be able to work remotely and meet with people and partners outside
if i don’t want to carry my external keyboard and a mouse with me.

I'm in the same situation. I went from sporadic keyboard problems to a completely broken keyboard.

Where can we make noise about this except on this forum? The problem seems to be widespread and I would like to see some acknowledgement.

Or is a class action suit the only way with cases like this?

S.

I have the same problem, bought a macbook pro 7 day ago, and somethings after waking from sleep the keyboard stop working...

Luckily the trackpad still work and rebooting seem solve the problem, but it's really annoying.

Someone that have returned the mbp from assistance have solved the problem?
I can't lost lot of working day just for nothing.

Thanks for any tips.

Matteo Rattotti

Has anyone gotten a straight answer out of either apple technical phone support or instore support ?