Have anyone experienced error 8008 after downloading tv shows? I downloaded 2 episodes of "Bones" and was only able to download half of each show...I tried several times by clicking on "check purchases" but I keep getting the same error...can anyone help please!!
This is what you should do to get rid of your Error 8008 problem:
Hey Wootmasta,
1) find your iTunes folder on your computer.
2) In your iTunes folder is a folder named "downloads".
3) In this folder, iTunes stores temporary files of your downloads in progress.
4) Double click this folder and you should see the names of the files/programs that keep coming up error -8008. They will be folders with a .tmp extension.
5) Go ahead and delete those defective files.
6) Then, that's when you to your iTunes account and "Check for Purchases".
7) Re-download your 2 episodes of Bones, this time it will be done properly.
Im also trying to download "sunshine" and it fails at the same spot. This is kinda ******* me off as i have paid $4 to rent it and the 24 hours is almost up 😟
Since you haven't actually watched it yet you should have 30 days to watch it. If you click on the Rented Movies on the left hand side of itunes under Library, it should display the movie and let you know how much time you have.
After contacting apple support they did give me three video credits and refunded my money for the purchase. Still bummed though. I really wanted to watch this movie.
I've been experiencing this error intermittently for weeks. Thought I had it solved a while back by using our campus network, but it's back. The file download always stops on a multiple of 10 plus .1 - 10.1, 20.1, 40.1, 80.1, etc. - and then backs up 10 megabytes and tries again, always failing at the same point that it had previously stopped. Sometimes after MANY deletions of the temp files I miraculously get the whole TV show, but very rarely and on blessed days, it seems.
My ISP suspects the Akamai servers that Apple is using to distribute the programs as being part of the problem, but has not had a chance to fully investigate.
I'm having the same problem and tried all the same things everyone else did and haven't had any luck. I'm having the same problem with some songs but it says error = 100000. Why hasn't anyone from iTunes or whatever discussed this problem or fixed it yet? This is incredibly annoying.
I've had this issue off and on for a couple of months now. Never with small files, but with the larger <300MB files. These larger files would stop somewhere in multiples of 10MB plus 0.1. So, 10.1, 20.1, 30.1, etc. was what I was seeing. They would attempt to go 10MB more a couple more times, then stop with error 8008. Any one file would stop at the same spot, but other files my stop somewhere else. So file Alpha would say stop at 130.1MB and it would always stop at 130.1MB. Beta file would stop at 240.1MB every time, and so on. Here are my experiences:
First time I was able to delete said file and continue downloading. Found the info here in the discussions on how to do this. No real biggy to fix. Fact is this happens a bit more than my liking, but acceptable.
Next time I had to contact Apple where they found the file on the server kaput. After about a month of trying every Sunday, the file finally downloaded. This was more of a pain in the butt because it took Apple a bit to repair the file. The tech support was mostly good. A pain because of the usual "Try this and that" before they tested the file and found it corrupt. Mostly good because I got the file after a month.
Last time (last couple of days) I could download some but not all files. I spoke with my ISP this morning and was informed they have an open ticket with Apple concerning their Akamai server. They gave me a new DNServer address and I was able to download flawlessly. This was certainly the worst experience. Not only did I have to put up with a overly confident tech who's abilities only extended to what Apple put up on her screen, but I had to actually discover the issue on my own with the help of my ISP. IMO if this ticket was offered to Apple then the tech should have known about it. Instead, I was told to try this, try that, oh well call Apple Support 'cause I can't help you sorry. The fact it was Memorial Day only exasperated the issue. For those who don't know, Apple has spread their Akamai servers around the nation (or world maybe) to help with loading. One of those resides at my ISP.
So the short version of this is I have had 3 different issues. Once with the download becoming corrupt, second with the Apple file being corrupt, and lastly with the Akamai server at my ISP having issues. If you are experiencing issues with downloads you may want to consider that I have had 3 different cases with 3 different repairs. I don't think this is a cookie cutter issue and you may want to try different alternative resolutions.
Hope this helps, sorry for the rant about the Tech.
You da man! I had the same problem and iTunes didn't seem to have the answer (not that they ever got back to me on it, which they didn't) but your solution worked just fine. Thanks!