error 8008

sooooooooo didnt work duno y

Worked great for me - Mac OS X 10.5.3

I am also havin this problem with Dexter Season 2 episode 11. It stops a 210.1Mb everytime and I have tried everything short of calling an Apple tech (who will probably tell me what i already know). I am going on vacation Friday and it will be a 10 hour flight so i wanted to watch the remainder of the episodes i havent seen, so waiting 2 weeksisnt really an option for me. I just feel like there has to be some apple employee reading this forum and laughing. This is ridiculous. Someone please help. I have been using Macs exclusively for years and always had good customer support in the past, so something like his really shouldnt be a problem.

Vincent,

You rock! That worked for me.

Chiegl1967

I am getting this also when trying to download the movie Chaos Theory.

This has to be a true file corruption problem. At this point, Apple is still laying the blame on my system. I don't run web accelerators or garbage like that and I am clear of firewall issues.

I tried the download on a *different computer* from this account, and it failed with the same error at the exact same point.

I bought another movie last night (No Country for Old Men) which was a much larger file, and it downloaded flawlessly.

I have tried completely deleting the folder as well as simple restarts of the download. Nothing works. I have heard of people somehow redirecting to different Akamai servers.

THIS IS A FILE CORRUPTION PROBLEM. This is NOT a problem with our machines in cases like mine, at least, and Apple needs to address this. They need to help us resolve these problems either by replacing the bad files on the affected servers or by refunding our money with less hassle. They should know by now that something is wrong. The problem lies with prcedures at Apple or with Akamai, but it whould not be our problem to figure out and resolve.

I have always loved Apple, but I have a hatred for companies that shirk responsibility. I understand that technically inept users are a normal thing, but this should be a recognized problem by now.

-T-

Upon instruction from the iTunes store, I have tried all of the following, and NONE of them work.

1. The Multiple Check option
Check for purchases multiple times. Each time the file stops downloading, try to "check for purchases" to get it to download further.

2. The Delete the Download's Folder
Find the Download's folder and look for the <tvepisode>.tmp folder and delete that. Then go back to instruction 1.

3. The Delete the Partially Downloaded File, the Downloads Folder, Restart iTunes and Check for Purchases option
This also does not work.

4. The Delete the Partially downloaded file, delete the downloads folder, check and repair disk permissions, restart computer, restart iTunes, Check for Purchases.
This also does not work.

5. The re-check network connection, turnoff firewall, delete the partially downloaded file, delete the downloads folder, restart iTunes, Check for Purchases, re-Check for purchases more than 5 times.
This also does not work.

If anyone has anything else I can try, then please let me know.

Has anyone solved the 8008 problem yet? I now have 5 purchased shows, each one stopped at x+.1mb, e.g. 140.1, 280.1, 150.1 megabytes. Four are TV shows, and 1 is a rental movie that also will not download.

This tip worked perfectly for me. I didn't even know that downloads folder existed. Thanks so much!

yo vincent ol buddy ol pal. that stupid file is not on my computer, i've searched everywhere. What the **** am i supposed to do now?

Akamai is the root of MANY problems, and not just with Apple. I've had users at Canoga Park unable to access any Akamai hosted site for two hours a couple of weeks ago. Trying to get ANY info from Akamai's engineers is impossible.

As to the 8008 error, I've had this issue with some downloads before. If this is a rental, contact Apple for a refund ASAP. If this is an out-right purchase, you can either get a refund or just wait a few weeks; the corrupted file usually flushes out of the system by then.

-CN

I have been having this issue with one episode of a 13 episode series of "Chuck". The show in question is "Chuck and the Nemesis.." and stops every time at 160.1MB. I have been a Mac user for 10 years, so I have tried all the usual suspects (deleting the temporary file from downloads etc) and nothing helps. I have emailed Apple support who got back to me quite quickly- but were no use at all.

This definitely looks like an Apple server side thing. I may wait a week or so and try and re-download. Up to now my experience of Apple's store has been flawless.

Paul

I just had this error and using the advice in this thread, I deleted the "download".tmp directory (where download = name of the movie/song) from inside the downloads directory under itunes. I also had to delete the list.plist file in the downloads dir and then did the "store/check for purchases" thing. This fixed the problem and the download started from scratch and worked perfectly.

Hope this helps someone...

Anyone having this problem with the movie "Reign Over Me"? I attempted all the fixes possible. The file delete; the signing into another user account, etc. After multiple contact with itunes support; they almost refuse to believe maybe there is problem with the file itself. On top of that the only help they can give is to look on the boards for answers? Kinda like the horse asking it's bum why it has a headache. Seems to be a huge disconnect between Apple support and the rest of the divisions. Anywho, my error comes with 460.2 mb (of 1.37 gb). Every time, every 'fix'; same error. Clearly the delete works for PC's; so if anyone really does find a fix for mac's i'd love 2 know.

mother of pearl; it worked!!! OK; for mac users..follow the instructions above (see Vincent's 1st post); however prior to doing that; make sure you shut down i-tunes and relaunch finder. then follow the instructions to delete the file and re-download.

oh yeah; also be sure to delete the list.plist file as well as the download file.