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error 8008

Have anyone experienced error 8008 after downloading tv shows? I downloaded 2 episodes of "Bones" and was only able to download half of each show...I tried several times by clicking on "check purchases" but I keep getting the same error...can anyone help please!!

macbook, Mac OS X (10.4.10)

Posted on Oct 8, 2007 7:14 PM

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Question marked as Best reply

Posted on Oct 23, 2007 9:22 PM

Hello there Maninha,

This is what you should do to get rid of your Error 8008 problem:

Hey Wootmasta,

1) find your iTunes folder on your computer.
2) In your iTunes folder is a folder named "downloads".
3) In this folder, iTunes stores temporary files of your downloads in progress.
4) Double click this folder and you should see the names of the files/programs that keep coming up error -8008. They will be folders with a .tmp extension.
5) Go ahead and delete those defective files.
6) Then, that's when you to your iTunes account and "Check for Purchases".
7) Re-download your 2 episodes of Bones, this time it will be done properly.

Worked? 😉

Vincent
103 replies

Jan 2, 2009 1:05 AM in response to Vincent Metayer

I hit this error downloading an episode of The Wire, (season 2, episode 4). After deleting the file from my downloads folder and re-trying several times, I became convinced the problem was on the server side. I read something about Akamai and DNS, so I again deleted the file from downloads, changed my DNS settings (to use opendns.com) and BINGO, that did it. The Akamai server I was originally hitting must have a corrupt file for that episode. Thanks to those who posted various clues in this thread.

Feb 8, 2009 8:49 PM in response to maninha

I have had this same problem with my Season Pass to Lost Season 5. The first few episodes downloaded fine, then I get this error when downloading the fourth episode. I contacted apple support and followed all the suggestions they sent (which didn't help). I also tried starting itunes, deleting the download file there, closing itunes, going to the itunes download folder and deleting the .tmp, emptying the recycle bin, restarting my computer, opening itunes, and trying the download again. I still got the same error message. PLEASE HELP

Mar 15, 2009 6:20 PM in response to dcwebb

I had a really tough time trying to download two episodes of Supernatural this weekend. I had deleted the files on my computer and re-downloaded repeatedly like all of the tutorials have said. Nothing worked. I had tried everything.
Finally, I decided to try for what seemed like the tenth time. I deleted the files, shut everything down, restarted my computer and prayed that it would work. I also shut off my "allow simultaneous download" so that they would download one at a time. Whether this was why it worked or just pure dumb luck that iTunes had fixed the problem after my repeated complaints, this fixed my problem. I was able to download both episodes onto my computer.
So, try deleting the files, having the latest version of iTunes, restarting the computer and having the episodes download one at a time. Maybe this works?
Good luck! If it doesn't work, I'm sorry. I know how frustrating it is not to be able to download right away what you've purchased.

Apr 20, 2009 5:48 PM in response to maninha

This also does not work for me.

Tried all the deletions, etc, and yes the file starts to download from scratch but fails at the exact same place.This is for Lost, season 3, episode named "D.O.C.", error is at 480.1M.

I had this same issue with an episode from season 2 a month ago and I don't recall what resolved it. But it was also at 480.1M exactly.

Something funny is going on here. One other person here mentioned that failure seems to occur at the xx.1 mark. And someone else commented about Akamai servers. Something's funny here Apple, you really ought to dig much deeper.

Does anyone have any suggestions? New ideas? I wonder if the actual file on the Apple (or Akamai) server is corrupt. I sure hope not -- it would take weeks for Apple to admit (and fix) that.

May 5, 2009 11:33 PM in response to dle_adam

Just got a reply back from customer support. Their solution was to reset my Apple TV and check for downloads again.

I did this and nothing happened. I get the same error=8008 corrupt message at the 15% mark.

This morning I tried in iTunes to the same. I remove the file from downloads and trash it. I close iTunes and restart, it looks for downloads, it finds the episode in question and at the 15% mark it stops giving me error 8008.

What is going on?

Anyone have a solution that works?

Jun 3, 2009 3:59 AM in response to dale dave

Excellent advice guys, thanks! I had exactly the same problem with the same ep of The Wire. Thi you're right, it must be a corrupt file on Akamai. Here's what I did to solve it:

Delete file from download queue in iTunes
exit iTunes
delete incomplete file folder from Downloads
delete file from recycle bin
run ipconfig/flushdns
change dns servers using opendns.com settings

all worked fine!

error 8008

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