EXC_BAD_ACCESS (SIGBUS) iTunes crash

I haven't had any problems with iTunes crashing, so I'm not sure about that. Did you try downloading Firefox and see if it crashes when you try to download iTunes/open mail?

Here's what I did with Office crashing, and it fixed the problem:
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Create a new user by going to System Preferences and under System, click Accounts. Click the Lock to make changes and enter your password. Click the plus sign ➕ to add a user account. Change the New Account to Administrator and fill out the rest of the account details. It doesn't matter what you name the account or if you use a password or not. Click Create Account.

Log out of the current user and into the new user account. Once you're in the new account, open a finder window and click on the home icon of the account you just created. You should see the following folders:
desktop
documents
downloads
library
movies
music
pictures
public
sites

Go to the library folder and then to preferences. (You may have to setup or install the program you're having problems with to be able to find its folder.) Find any files or folders referencing the program you're having problems with. For office, look for:
A folder labeled Microsoft
About 9 files that start with com.microsoft

Copy all of those files/folders to your desktop. In the finder window, click the home icon on the user name again. Right-click the desktop folder and click get info. Click sharing and permissions and click the lock to make changes. Under sharing and permissions, click the plus sign ➕ to add permissions.
Click your regular user and click select. Under the sharing and permissions box click on that user again and change the privilege to read & write. Close the box and log off that user. Log in as your usual user.

Open your hard drive window. Click users. Click the user you just created. Click desktop.

Open a new finder window. Under your user, go to library and then preferences.

Go back to the window with the other user's desktop displayed. Select and copy all of those files.
Go to the window with your preferences open. Paste those files and overwrite the ones already in your preferences.

Restart. The program should now work under your usual login name.
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Feel free to email me at sarah at plaidapplered dot com if you have any trouble.

While trying to fix a problem with TimeCapsule I found this solution:

<http://discussions.apple.com/thread.jspa?threadID=1480141>

So I trashed the Preferences and Cache folders in the top level Library folder. It's a bit draconian I know, but it worked for my TC problem and, much to my delight, also solved the problem I'd been having with iTunes crashing every time I tried to launch it.

Well, so far so good anyway.

Good Luck. Your mileage may vary.

Hi,

i have the same problem with final cut express 4. i tried all the possible solutions except for the clean install but nothing works. not even with a new user...

anybody with another solution?

thanks

After upgrading to Quicktime 7.4.5, ir is not playing my .MOV files filed on iPhoto, besides, when trying to watch them in iMovie or iDVD the applications crash too.
MP4, AVI, and downloaded content from iTunes keep playing. This is the message coming every time I try to play a .MOV file in QT Pro, iMovie and iDVD:

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000000

I used time machine to go back before the 7.4.5 download and my .mov files work, however downloaded content from iTunes don't play because it says it need QT 7.4.5

Aaaaaaaaarhg!!!!!!!

This means that I much choose betwwen having iTunes content of family movies on my MAC, this is just like the classic windows dilemma that made me bought a Mac, both thing are the same useless stuff!!!

I am getting this same error message with the audio program Sonic Visualiser, when I try and open a previously saved session and I am told that the file cannot be found, and subsequently the program freezes and then reports being unexpectedly closed down. I tried to use the creating a new user solution, but the program didn't show up in the library/preferences folder, even after installing (downloading) the program again.
Can anyone help?! Does anyone know much about Sonic Visualiser itself too? Especially Plug-ins, as I've tried to download some but they don't actually show up in the Transforms menu of the program as they should do...
I'm pretty desperate as I'm currently trying to write a Masters dissertation and really need to do this audio analysis but am being thwarted by technology that I don't understand!

Hello,
I'm also having the similar problem with the Microsoft suite. I have tried the trick to create a different profile and transfer certain microsoft files from one folder to the next (described below), but it didn't work. I really don't want to be left with an expensive email machine and I share your frustrations. This is the only program so far affected by this EXC BADACCESS crash. Good luck on finding a cure.

My macbook was working great with all apps including the Microsoft programs for mac, until accepting the latest Leopard update a few days ago. Since then I receive the Exception Type: EXCBADACCESS (SIGBUS) message for all microsoft for apple programs, especially Entourage, which opens but crashes as soon as I open the first message. Word and Excel work briefly, then crash with same error message. Reboots only help for a few minutes My Mac is acting like a PC!!!! This is intolerable! - LMG -

I found a "kind" of solution that may be generalized with you guys having trouble with Office. It will make office work again but not all your files may work.

In my case, this happened when using .MOV files on iPhoto, QuicTime, iDVD and iMovie. I supposed that maybe the last .MOV files I downloaded from my camera caused the EXC BADACCESS (SIGBUS) on all four applications. Even when I did not open them, their sole existence and presence in my HOME folder make the four applications crash at opening (sounds like a virus isn't it?). However, these .mov files are not damaged or corrupted, and they do play smoothly in any Windows XP or Vista PC with Nero, VLAN or even Quicktime Alternative, so I call them the "MAC-neglected" files.

I created a new user and moved my photo and video library WITHOUT the MAC-neglected .MOV files. The applications work well again with the new user in my MAC. when I moved the MAC-neglected files to the new user, all the applications crashed again, so I clearly identified them.

Then, I deleted all my video and photo library from the normal user, I reinitiated the MAC and using an external hard drive moved the whole libraries back in again. All the four applications worked well again on my original user.

OFFICE CASE ANALOGY:
This MAC-neglected files causing a series of related applications to crash may exist on Office related files. I would suggest to do the following steps:

If you don't have time machine:
1) Copy on an external hard drive all the Office related files and (I know this is hard to do), divide them on separate folders by month, i.e.: JAN08, FEB08, MAR08, APR08, etc.
2) Create a new user as administrator, name it Office, for example.
3) Once you have a back up of all your files delete them from your original user.
4) Reinitiate the MAC.
5) You should not have any Office related files under your original user. Double check this!
6) Try to open an Office application, it should work. If it does not work uninstall and reinstall office.
7) Once office is reinstalled move the most ancient folder back in from the external hard-drive.
8) See if Office works.
9) Keep moving the folders until you find the MAC-neglected one, you should be able to identify precisley which file is the MAC-neglected one because after you copy it, Office will crash even if you do not open it!
10) Sorry to say this, but say goodbye to that file, as far as I can see with my .mov files it would never work on a MAC even though it works anywhere else. Get rid of it, and you should be able to keep working with your MAC (again, this sounds like a virus).

If you have Time-Machine
1)Make a back-up of your Office fiels on an external hard-drive.
2)Insert your MACOSX DVD while THE HARD DRIVE WITH Time Machine is connected.
3)Open the DVD and choose reinStall MAC OSX
4) NEXT be sure to choose "restart from time machine"
5) Choose a date where Office did work and start the process (it is long, more than an hour).
6) See if Office works --IT SHOULD.
7) Start moving your Office files from your external back-up drive (the one from step 1).
8) GO TO STEP 9 of the former list...

Good luck and God bless you!!!
(I bought two MACs in order to avoid this silly and f..king stuff which I innocently thought MACs were free of... Silly me!)

I recently added a 2GB OWC RAM module to my MacBook Pro, thus upgrading it to its maximum of 3GB total installed RAM (with a 1GB Samsung module in the other slot). Also, I upgraded to Leopard 10.5.3 at about the same time as my memory upgrade.

I recently had multiple crashes especially in one specific day.

I am unsure if it is the "third party" memory causing the crashes, or the Leopard operating system.

Here is one of the crash report's main info:




Model: MacBookPro2,2, 2 processors, Intel Core 2 Duo, 2.33 GHz, 3 GB
Graphics: kHW_ATIr520Item, ATY,RadeonX1600, spdisplays pciedevice, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB

-------------------------------------------------------------------------------- ------------------------
Process: Mail [402]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.3 (924)
Build Info: Mail-9240000~1
Code Type: X86 (Native)
Parent Process: launchd [76]

Date/Time: 2008-06-18 19:32:09.735 -0500
OS Version: Mac OS X 10.5.3 (9D34)
Report Version: 6

Exception Type: EXC BADACCESS (SIGSEGV)
Exception Codes: KERN INVALIDADDRESS at 0x00000000c5fcba67
Crashed Thread: 0

Apple Store tried replacing my Logic Board, but this did not even help! Maybe it's the hard drive?

My Mail.app does craches with EXC BADACCESS (SIGBUS) all the time
It started with 10.5.4
pretty bad ! Can't access any mail right now !!!
Update to 10.5.5 DIDN'T fix the problem.

Crash report:
Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 7

I stopped mail from crashing in a similar way. it had to do with the file "~/Library/Preferences/com.apple.mail.plist" I made a new user account opened mail with that user. backed up my copy of the preference file, and then replaced it with the new version from the new account (make sure you change the permissions of that file to allow you to have read write access). After this point mail started with no problems. I moved my original version of the file and mail worked when it started.

So is that it? No fix? I am new to mac so forgive my ignorance, but are we just to assume that this is not fixable and that any application suffering this fate is dead and gone? I think having a 300 quid application unable to run is a slight problem!

Trash and reinstall has no effect, cleaning with various onyx style tools to clear permissions etc doesnt work, new user doesnt work....

I'd really like to use my shiny new mac for the purposes it was bought for!

Any help much appreciated.

Hello

My iTunes started crashing when opening a few days ago, with this same error message:
Exception Type: EXC BADACCESS (SIGBUS)

I have tried allmost everything. Total uninstall of iTunes, repairing rights, using Time Machine to back up to an older version. Nothing seem to work.

And today, since I had no music from iTunes, I opened the BBC Radio 1 webplayer wich uses RealPlayer. When I did this, Safari crashed, with the comepletely same error message.

And now, I don't know what to do. Anyone got any ideas?

Kind regards, Ronny