Only imports about 15 seconds of songs

Further info on my Computer:

Bought from A-Sure.
Intel (R)
Pentium (R) 4 CPU 2.40 GHz, 480 MB of RAM.

Not sure how to provide motherboard info... if you tell me what to do, I'll put the information on here! Thanks.

Ok toonz, I guess it's my turn to add to the list. My problem is the same as everyone else's. Itunes will only play or import the first few seconds of each track of any CD. I have a Gateway N0CPP012, Intel Pentium III Processor, 868MHz, 128 MB of RAM. I don't know what type of motherboard it is. I have an ATAPI CD-RW CW5205. Here are my CD diagnostics:

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
iTunes 4.9.0.17
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.1
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82810E Graphics Controller (Microsoft Corporation) Intel(R) 82810 Graphics Controller

IDE\DiskWDC WD200EB-11BHF0_____________________15.15M15, Bus Type ATA, Bus Address [0,0]
IDE\CdRomATAPI CD-RW_CW5205______________________180C___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some Dell computers need an update to the ATA bus driver before iTunes recognizes CDs. If you have a Dell computer, check the Dell support website for details.

D: ATAPI CD-RW CW5205, Rev 180C
Audio CD in drive.
Found 15 songs on CD, playing time 37:52 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 00:19:17
Track 3, start time 03:04:40
Track 4, start time 05:14:57
Track 5, start time 08:10:27
Track 6, start time 11:14:55
Track 7, start time 11:53:72
Track 8, start time 15:49:25
Track 9, start time 18:23:47
Track 10, start time 21:25:57
Track 11, start time 25:27:07
Track 12, start time 28:11:20
Track 13, start time 31:17:17
Track 14, start time 31:21:22
Track 15, start time 34:07:07
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456.

Toonz

Surely all these users can't be having the same problem. Do you not think it may be a gremlin (or whatever the technical term is these days) with the latest iTunes update, as that appears to be the common thread here. Come on get your act together, we have all paid good money for our Pods and want to download our favourite CDs (not just a few seconds of each track)!

DO NOT waste your time with customer support. God this company Stinks!!!! For all Steve Jobs wants us to believe they are still a rebel against big corporate america I have never gotten this poor of level of customer support from any windows based hardware or software I have purchased. I guess I should be happy that they didn't charge me for the call. Now to fix the fact that ITUNES has messed up my wife's machine with the blue screen of death......

Yeah. I am having the same problem here. 3kb file sizes on import. I rip them in Media player and Import the folder to my library. Only started with 4.9. What a crock. I am still hacked off about a hard drive crash that screwed me on having to treat the iPod like a disk to avoid overwriting everything on my wifes iPod. Manual transfer on that one. I am about to switch brands again.

Incredible, I've been fighting thiss problem for a week. itunes only downloads a few seconds if any of CD track. Same workaround as others, bring it in to Media Player or other, then drag to iTunes library. Come to think of it, I don't think this was a problem prior to 4.9. What gives Apple?

I am a bit of an amateur "iPodder". Got my iPod yesterday and downloaded the newest version of iTunes...now when I try to play the track I get nothing.

I see from this discussion that I am not alone....can someone explain to me in kinda simple terms how I get round this problem.

I cant play tunes on iTunes or iPod.

Thanks

Stuart
(Frustrated, Glasgow)

toonz
The driver firmware is unchanged despite dowmloading the MSI update.
When I purchased the computer Service Pack 2 was installed and I have not ever run Service Pack 1. Should I download Service Pack 1 from Microsoft and take it from there?

At this stage I am doing as others on this thread and downloading on my media player and transferring to the iTunes library (which works fine). I may purchase a new CD drive but only if all else fails.

Im not entirely sure - not a computer person really. its from ASRock Motherboards... it came in a box that says

-for socket 478 Intel Pentium 4 / Celeron
-Intel 845D Chipset ATX
-FSB: Spec 400
P4145D
-USB 2.1/1.1
AGP4X, 5.1CH Audio, PCI LAN STR
TWO DDR 266 and TWO PC100/133 SDRAM slots

i'm really sorry if that doesn't help at all...
thank you!
-danielle

I have a solution. By a Creative brand. I switched from RIO to iPod, and I can easily switch brands again. What I don't understand is why they have not pro-activly handled this recurring problem with a statement such as: " We have noticed a large amount of threads concerning this transfer issue, and we are working tirelessly to provide a hotfix for this. Please be patient as new issues appear with any upgrade." All I see them doing is asking for diagnostic information. Works with Media player and Real Player.
Well here it is:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
iTunes 4.9.0.17
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.1
LowerFilters: cdrbsdrv (7.5.0.0), PxHelp20 (2.0.0.0), Cdr4_xp (5.3.5.10),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: ALL-IN-WONDER RADEON
Found aspi32 running.

SCSI\DiskMAXTOR 6L060L3_________A93., Bus Type SCSI, Bus Address [0,0]
SCSI\CdRomHL-DT-STRW/DVD_GCC-4120B2.01, Bus Type SCSI, Bus Address [0,0]

D: HL-DT-ST RW/DVD GCC-4120B, Rev 2.01
Audio CD in drive.
Found 12 songs on CD, playing time 45:18 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:56:62
Track 3, start time 05:58:50
Track 4, start time 09:04:10
Track 5, start time 12:07:70
Track 6, start time 16:00:65
Track 7, start time 19:59:05
Track 8, start time 23:00:45
Track 9, start time 26:38:50
Track 10, start time 31:17:40
Track 11, start time 35:02:72
Track 12, start time 38:06:72
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa 000005aa.

It's harsh, but - if this was Windows... there'd be a fix...

I'm totally disalusioned - I was brought up on a high from how I realsied for myself how good Apple is- I bought the dream, and now I'm on a downer. unfortunately I will never now recommend iTunes to anyone. I may be .0000001% of the user population - but...I suspect...

I'll now rip using media player or something and be forced to use iTUNES to get it onto my iPOD - just cos I payed for it.

I'm totally open to being told I'm a prat 'cos I didn't do something, honest, but from my perspective I'm a simple user that wanted to use his iPOD.

Oh hum. buy another PC I guess - NOT !

Bye

ok

please help me, same prob as everyone else.

think the comp is a 'MESH'.

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
iTunes 4.9.0.17
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.1
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX 5200 GeForce FX 5200
Check the website of your computer manufacturer or video card vendor to verify that you have the latest video drivers.

IDE\DiskMaxtor 6Y120L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomATAPI CD-RW_52XMax______________________150D___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomSONY DVD-ROM_DDU1612____________________DYS1___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some Dell computers need an update to the ATA bus driver before iTunes recognizes CDs. If you have a Dell computer, check the Dell support website for details.

D: SONY DVD-ROM DDU1612, Rev DYS1
Drive is empty.

E: ATAPI CD-RW 52XMax, Rev 150D
Audio CD in drive.
Found 14 songs on CD, playing time 55:05 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:31:50
Track 3, start time 06:57:71
Track 4, start time 10:36:51
Track 5, start time 14:52:07
Track 6, start time 18:38:13
Track 7, start time 21:43:54
Track 8, start time 25:15:72
Track 9, start time 29:22:51
Track 10, start time 32:41:03
Track 11, start time 36:39:12
Track 12, start time 40:31:74
Track 13, start time 44:40:29
Track 14, start time 49:31:47
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456.

I do am having the same problem. I only get a5 - 20 seconds of a song on import.

Here is my cd diagnotics if anyone wants to help.

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
iTunes 4.9.0.17
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.1
LowerFilters: drvmcdb (1.0.0.1), Cdr4_xp (6.1.1.17),
UpperFilters: Cdralw2k (6.1.1.17), pwd_2k (6.0.0.171), GEARAspiWDM (2.0.4.3),
Video Driver: S3 Graphics ProSavageDDR S3 Compatible Display Adapter

IDE\DiskWDC WD300AB-00BVA0_____________________21.01H21, Bus Type ATA, Bus Address [1,0]
IDE\DiskWDC WD800JB-00JJA0_____________________05.01C05, Bus Type ATA, Bus Address [0,0]
SBP2\WDC ____&FireWire/USB2.0&CmdSetId104D8&GenDisk, Bus Type IEEE 1394
IDE\CdRomOPTORITE CD-RW_CW5201___________________180E___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some Dell computers need an update to the ATA bus driver before iTunes recognizes CDs. If you have a Dell computer, check the Dell support website for details.

D: OPTORITE CD-RW CW5201, Rev 180E
Audio CD in drive.
Found 10 songs on CD, playing time 44:27 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:20:64
Track 3, start time 08:45:22
Track 4, start time 14:37:18
Track 5, start time 18:05:55
Track 6, start time 22:10:11
Track 7, start time 26:27:63
Track 8, start time 30:19:12
Track 9, start time 34:13:49
Track 10, start time 40:07:19
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456 00000456.

This problem is directly related to Itunes 4.9. I am experiencing this problem also. With Itunes 4.7 I didn't have a problem. With iTunes 4.9, Itunes imports the songs but only about 10 - 20 seconds of each song. Right now, the only solution I have found on message boards is to uninstall Itunes 4.9 and reinstall 4.7. I haven't tried that yet.

I have the smae problem. I jjust updated to 4.9 from 4.7 and can now only import 3kB of a song. Also the songs are not updated in the library. What gives? I deliberately wiated a while before upgrading form 4.7 to 4.8 precisely because I was afraid there might be problems. DO i have to go back to 4.7?

steve