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iPhone will not sync to Outlook 2007 after 2.0 & iTunes 7.7 update!

I've searched for answers everywhere and have found nothing! It shows thats it's syncing my contacts and calender but when I open Outlook nothing has changed. Please help!

BTW...it was the official 2.0 update!

HP, Windows XP

Posted on Jul 11, 2008 11:39 AM

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236 replies

Jul 16, 2008 9:54 AM in response to Cactus1993

Cactus:

I agree. When I do a search for the test sync entries that I have entered on my iPhone, they come up in the search. But like you said, they do not show up in the Day/Week/Month view, which is so screwy, if you ask me. How can they be there but not be there, if you know what I mean?

I must say, once I did what I said above (i.e. setting up a new calender), things seem a bit better. I have not entered my recurring appointments back in though, and that will be the real test.

Jul 16, 2008 11:12 AM in response to Maq

I have the same issue with appointments created with the iPhone not syncing with Outlook. Tried this with OL 2003, and 2007. IMHO this is clearly a bug in iTunes 7.7. I've found about a half dozen or so conversations in this discussion of people having the same issue. Best advice I've heard so far to attract Apples attention is to fill out the feed back form:

http://www.apple.com/feedback/iphone.html

Best of luck!

Jul 16, 2008 1:45 PM in response to MrDonDow

I have just downloaded the latest versions of both itunes and iphone. Having overcome a known glitch where connecting the iphone brings up an error message "Apple device helper has stopped working" - the message keeps re-opening and stops you doing anything on the phone or itunes - I now find i have 4 calenders on my iphone - all, calender, home and outlook calendar - where i only had one before! Like others who have spoken on this subject i am reluctant to start deleting some of the calendars in case i loose entries in the process. Hopefully apple will take note of the frustration this is causing and come up with a repair.

Jul 16, 2008 5:33 PM in response to Maq

Just thought I'd add to my earlier post, in that I said:

On the iPhone under settings-mail, contacts, calendars- scroll all the way to the bottom and Calendar is listed and below that is New Invitation Alerts: on, Time Zone Support: Seattle and that's it on my phone but on his he had one more menu listing default calendar and he was able to make a selection. I don't even see that!

In looking aby my friends phone that had the extra menu Default Calendar, he is syncing his iPhone to two different computers and they each have a different calendar so if your phone does not have this extra menu then it really does not mean anything. I also compared this to another friends iPhone who is only syncing it with his lap top and he does not have the Default Calender menu and his is syncing fine with his Outlook calendar. So I'm at a loss. Also, I restored my iPhone to the latest firmware, downloaded iTunes again and re-installed it and still nothing.

Jul 17, 2008 1:06 AM in response to Maq

I had the same issue and suddenly found out something that might resolve it.

1. The events I originally added on iPhone would not show up under the day/week/month view, no matter how hard I tried.

2. I then created a test event, and made the event recurring but with the end date as the same as the start date. I sync again, then it showed up under day/week/month view.

3. I then tested setting up events with and without recurrence, and they both showed up under day/week/month view.

4. Please note that you might be reverted back to old setting if you try to sync both new items on Outlook and iPhone calendar at the same time. If this happens, you just need to repeat the aforementioned process again.

I guess by setting up the first recurring event, I directed Outlook to link to the right fields to get the information for future inputs to show up under day/week/month view.

Hope this helps.

Jul 17, 2008 1:19 AM in response to Harris Toser

I had limited success,after losing all my calendar events on my ver 1 iPhone when upgrading to 7.7 and 2.0, but damage was limited to the iPhone, not Outlook.
Created a 2nd calendar in Outlook 2003 named= "whatever" and moved all reoccurring events to that calendar, including birthdays. Note when one does that attachments and invitees maybe lost, but this was not my immediate concern.
Did a sync (did not select "whatever calendar")and all events in original OL2003 calendar synced - tested it with dummy events and all OK.
Then moved records from the "whatever" calendar to main Calendar file, did a sync and all looked OK, it brought in these events.
Then created test events in both Outlook and on the iPhone and all these events were ignored on both sides, so looks like syncing reoccurring events creates a problem.
If one does not have reoccurring events this may be a short time cure until a new s/w version corrects the problem.

Jul 17, 2008 8:08 AM in response to Maq

Well, after hours of messing with this I have gotten iPhone and Outlook talking. I had to create a blank outlook.pst and sync the iPhone back to it, and the calendar synced from iPhone to Outlook. Now calendar works.

Unfortunately I can't get Outlook to stop giving me the error "a data file did not close" when I reimport email messages. Of course this is a Microsoft problem so it'll never get resolved!

iPhone will not sync to Outlook 2007 after 2.0 & iTunes 7.7 update!

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