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iPhone will not sync to Outlook 2007 after 2.0 & iTunes 7.7 update!

I've searched for answers everywhere and have found nothing! It shows thats it's syncing my contacts and calender but when I open Outlook nothing has changed. Please help!

BTW...it was the official 2.0 update!

HP, Windows XP

Posted on Jul 11, 2008 11:39 AM

Reply
236 replies

Jul 17, 2008 2:49 PM in response to jackin

No there is no way to downgrade your iphone software. I would submit a feedback request on that, so next time apple releases software that is VERY buggy that people have the option to rollback.

I suspect this update/app store was date driven and the software released wasn't ready for the public yet. When will companies learn to release the software when its ready and not just by a date. This is the first horrible update in a long time. I guess I'll go back to not grabbing the update right away and seeing if they released it buggy or not.

Jul 17, 2008 6:57 PM in response to CoJeff

So now I am really, really cross. I had not noticed before, but after my 4 hour session with the very kind and patience applecare man who tried all thigns to help me, all my August and onwards appointments, reminders etc are wiped except those which are recurring from earlier. And I don't know how to get them back. I expect they are all wiped for good. I wish I'd never tried to sync this wretched thing! This really stinks.

Jul 17, 2008 7:14 PM in response to fingertapper

I hear what you're saying. I've tried so many of Apple's suggestions I lose count now. But on one of their suggestions (something about re-setting and re-syncing), all my contacts were double entried into my Outlook and all my recurring meeting notices were screwed up. I had to manually go back in and fix every single one of my contacts and calendar entries.

I....am....boiling.....hot.....livid right now. Fix this already Appple.

Jul 17, 2008 7:26 PM in response to hanley1995

Hanley please email me jeff (at) neeseproducts.com when you figure it out. This issue was true 3 months ago with version 1. I returned my iPhone at the time. Now with my 3G same problems. The posts from months ago talk about certain feild not being populated and iTunes not knowing what to do with it. I remember they talked about recurring appointments with no end date as the main problem.


Let me know. Jeff

Jul 18, 2008 7:49 AM in response to Adamok

This totally *****! The last time I tried to sync it wiped out EVERYTHING on my iPhone calendar and now it just won't work. I don't have hours to spend tweaking and deleting months worth of appts! But I depend upon having my calendar with me so that I can keep my commitments.

Since I CANNOT be without a list of my appointments, I've signed up for Google calendar and it sync'd beautifully with my Outlook calendar. Now all I have to do is open a web page on my iPhone and there's my calendar. Thank you, Google!

Apple, shame on you!

Jul 18, 2008 10:03 AM in response to mlny212

I'm having similar problems, I've tried syncing each item seperately to see where the problems are.

Contacts - will sync but takes forever

Calender - Will not sync, acts like it is but after a long time it completes and nothing is changed, in addition the last time I tried my calender was erased from the phone entirely. I have tried exporting to a CSV and reimporting without recurring events, but still no luck getting it on the phone at all.

Bookmarks - will not sync, acts like it is but never completes and I have to cancle the sync

Music - Syncs fine, no difference from before the update

Photos - Sync fine, no difference from before the update

Apps - Sync fine, no speed issues

I certainly hope this gets resolved soon, for business purposes haveing my calender with me and up to date is essential.

Jul 18, 2008 11:12 AM in response to ezra466

Having come in late to this thread I did not try anything mentioned before the fix from Adam other thana selecting "selected calendars only" I had entered test appointments on the iphone3g anad they did not sync to Outlook 2007 day/month view, but were in "All appointments". From OL to phone was fine. I tried adam's fix anad just entered one reaccuring event for next monday at a week interval and then synced. The reoccuring appointment arrived in all views. I then added a non-reaccurring event and that also appeared in all views. I was abale to delete the original reaccuring event and add other "normal" events and everything is syncing both ways. I have not lost any previous data doing this. I then switched itunes back to "all calendars" and everything is still ok. Closing and opening Outlook didn't stop it working either!

Thanks!!!

Jul 18, 2008 2:11 PM in response to Maq

I just wanted to add my experience to this list - I'm having the same problem. After the upgrade to firmware 2.0, I can't create an event on the iPhone and sync it to Outlook. This is, obviously, an essential feature, and one that worked perfectly under the old iPhone firmware. Very disappointing.

Jul 18, 2008 2:32 PM in response to Maq

Apparently with the 2.0 upgrade you can sync to many Outlook calendars, not just one. If you try to sync to only one, items disappear from the Outlook calendar though are retained in the "all appointments" view. If you add another calendar, everything seems to work. On the iphone, make sure to set calendars to look at All Calendars and you should see all appointments. This also stops Outlook from deleting the appointments on the screen.

Secondary calendar appointments have different colors on the iphone than primary calendar events so if you "categorize" appointments in Outlook, the colors may not match up. Overall, there's a problem, but so far, after hours of trial and error, this seems to be working and it's bi-directional.

iPhone will not sync to Outlook 2007 after 2.0 & iTunes 7.7 update!

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