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iPod touch 2nd gen won't connect to WiFi

I just bought iPod touch 16GB 2nd gen and I'm having trouble with using some WiFi networks. I can use unsecured networks, but I am unable to use ANY protected networks. Whenever I try, it asks me for the password, I enter it and then it gives me 'unable to connect' error. I try the same thing with my laptop and it works like a charm. I checked support part of apple.com website but I couldn't find any useful information. Anyone knows a solution for this? Should I contact apple?

Posted on Oct 12, 2008 12:26 AM

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Posted on Oct 12, 2008 9:43 PM

The secured networks should be set to WPA/WPA2 encryption for the IPT to work with the network.
60 replies

Dec 26, 2008 10:26 PM in response to VeLiKi

I have been working on getting my to work for a few hours tonight and finally got it to work on WPA. I kept entering my router password but what the iPod is asking for is the passphrase for the WPA. I entered this in and it worked fine. Hope this helps. If you are using WEP I would suggest trying your security key, not the router password.

Jan 6, 2009 3:24 PM in response to VeLiKi

i found a soultion that worked for me after working on this issue for a long time. i turned off both my router and wifi on my ipod touch. i then went into general settings, then to network. the ipod at this point would not recognize my wireless signal in my house because the router was still off. i then turned on the wifi on the ipod. i then went into 'other' for connections, and basically retyped in my wireless account name and wpa2 password but did not connect it... it just left it there with the information on the screen. i then turned my router back on. once the router was sending a strong signal i then attempted to connect with the name and password i already had on the screen. and it worked... after hours of looking for an answer. hope this helps.

Jan 16, 2009 8:44 AM in response to h1044

cframes/h1044,

If you can use WPA or WPA2 encryption with your router, use that. It's easier to implement and more secure.

As to your connection or inability to use the internet...

Go to Settings and open WiFi, tap on the blue arrow next to the network name and look at the settings. You should see your IP, the router's IP, the subnet mask, and the DNS settings. If you don't, try these in order:

Turn Wifi off, wait a few seconds and turn it back on.

Go back into the network information and tap DHCP, scroll down and tap Renew Lease.

If you are still having problems, Settings > General > Reset > Reset Network Settings.

If still not working, write back.

Jan 23, 2009 2:35 PM in response to h1044

I'm having the same problem with my ipod gen 2 software 2.2 connecting to my 128 bit wep key router. Is there a specific format for entering the hex digits in to the ipod. Dollar sign or no dollar sign? All caps or no caps? hex numbers separated by a colon? I'm just reaching for straws. I've beat my head against the wall working on this. I can connect to wpa2 routers no problem and my older belkin "b" router will connect with out wep but the moment i turn on wep the connection dies. I have not seen any definitive comments about the format of the string. Could this be an issue?

Jan 23, 2009 3:15 PM in response to VeLiKi

I have a 16G 2GEN Touch running ver. 2.2.
Well I see lots of problems here. How bout this one? I can connect fine to my home network.
But when I am out I cannot connect to open signals. I actually get a strong signal indicator.
I get an ip address and subnet mask but no router numbers appear. So when I go into Safari I get
"Cannot connect to the internet". Anyone have this problem? BTW this is my second Touch, I had worse problems with my first one and had exchanged it for this one. Also my sons 1GEN 8GB Touch connects fine to outside open networks.

Jan 23, 2009 10:34 PM in response to VeLiKi

Just one suggestion for everyone - I read this somewhere else.
Please ensure that if you are trying to connect to a hidden network (ie: a secure SSID) that you type the name of your network exactly using the correct capitals and lower case lettering. I couldn't get mine to connect at all until I realised that my network name does start with a CAPITAL letter (the rest in lowercase).
Once I entered it that way, everything was fine.

Jan 24, 2009 7:26 AM in response to JerseyMike78

Usually on open networks, you can try one of two things.

- Go into Settings and turn off WiFi. Wait a bit and turn it back on. Or

- Go into Settings > WiFi and and click on the blue arrow to the right of the name. Tap on DHCP, scroll down, Tap on renew lease.

Just be aware that some wireless networks require that you log into their systems via a web page (Paneras being a good example of this). Usually trying to go to any bookmarked page will pop up the host's website and allow you to log in.

iPod touch 2nd gen won't connect to WiFi

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