Drive won't read any dvd-ejects it automatically after spinning some time

The SuperDrive on my MBP has stopped recognizing/reading any blank DVD media (and many recorded DVDs, including movie discs). It spins for some time with a noise and then ejects it out. The same media works fine in my wife's Sony Vaio laptop.


There was a thread on this previously, but Apple has closed it:


http://discussions.apple.com/thread.jspa?threadID=1295681


I know Apple won't own up to the problem, so has anyone found a solution?


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Drive details:


HL-DT-ST DVDRW GSA-S10N:


Model: HL-DT-ST DVDRW GSA-S10N
Revision: AP09
Serial Number: K0***********928
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Power Off: Yes


<Personal Information Edited by Host>

MacBook Pro - Intel Duo Core 2.4GHz, Mac OS X (10.5.6), null

Posted on Feb 24, 2009 8:14 PM

Reply
1,164 replies

Sep 7, 2009 9:09 PM in response to Gryff

I'm having this problem as well, but another post in this thread tipped me off to try this and it worked for me:

1. Launch Disk Utility before inserting disk
2. Insert disk

After trying and failing multiple times to just mount a CD disk, this method worked for me and my disk mounted for me on the first try (or it happened to be the first try after trying the normal (expected) way several times). Hopefully this can be addressed via a software update because it's certainly not acceptable!

Sep 7, 2009 9:51 PM in response to knighter

I humbly suggest those of you who installed Snow Leopard only to discover it had "ruined" your SuperDrive to launch a new thread. Your predicament interests me (us), mind you, but as I said in an earlier post, adding to this thread when we're dealing with two completely different issues is playing into Apple's hand: "they" could say, Look, there seems to be a lot of different issues with SuperDrive, but maybe they come from hardware compatibility between our new OS and the computers it was installed on, and oh, it's not our fault because we heavily advertised about hardware compatibility...

I can only speak for myself, but I wouldn't like this thread to be "polluted" (don't take offense, please!) by a completely different issue. We're not launching a new cult, of course, just trying to place Apple in front of its responsabilities here.

I'm sure there will be a lot of threads devoted to SL on this forum, and that's the best place for SL users to enumerate their issues with the new OS.

Respectfully submitted.

Message was edited by: Didier Caizergues

Sep 8, 2009 3:39 AM in response to Gryff

Having the same problem with my MBP. MBP is 1 1/2 years old.

Drive details:
HL-DT-ST DVDRW GSA-S10N:

Firmware-Version: AP09
Verbindungstyp: ATAPI
Brennen möglich: Ja (Laufwerk von Apple geliefert)
Cache: 2048 KB
DVD lesen: Ja
Beschreibbare CD: -R, -RW
Beschreibbare DVD: -R, -R DL, -RW, +R, +R DL, +RW
Schreibstrategien: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Medien: Legen Sie das Medium ein und aktualisieren Sie, um die verfügbaren Brenngeschwindigkeiten anzuzeigen.

Sep 8, 2009 8:45 AM in response to OneCatFamily

I do not think a new thread is necessary... I think what you are seeing is that Apple customers are just now using their superdrive and finding it no longer reads DVD's. If each poster can supply information with what type of DVD's (SL, Movies, burned SL or DL discs) they have problems with I that would give a more complete picture.

I am still disappointed and perplexed that Apple has yet to chime in on this issue. I am now souring on the Apple brand and my next laptop WILL NOT be a Mac. 😟

Sep 8, 2009 6:20 PM in response to Gryff

Bought my copy of SL yesterday and to my dismay, same thing happened.. it cant be read on my mid 2007 MBP (w/o Applecare).. and apparently all other DVDs (Tiger, Leopard and movie DVDs) are having the same problem as well .. CDs can be read, but cant be written..

At first, thought it was a dud disc issue, but i did get in installed on my iMac without any problems...

Trawled the net for info and did most of the DIY fixes, but to no avail .. not sure how it should be classified as the SD is being selective on the disc it's reading..

Sep 10, 2009 3:50 PM in response to Meskiagkasher

I doubt it will work - sounds like you have the same Superdrive problem as the rest of us - Drive won't mount any DVD! Only option is to try a new Superdrive - hopefully under warranty.

As a side note, here in the EC, European law states that a minimum 2 year warranty must be provided - although this has not yet been adopted by all member states - including the UK - but it will be, soon! In the meantime, we can user the UK Sale of Goods Act and claim the item is 'not fit for purpose'.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Drive won't read any dvd-ejects it automatically after spinning some time

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