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Level 2

231 points

Quitting Safari - impossible

My iBook G3 has been unused for several months.

I just fired it up, preparatory to taking it traveling, and I discover that Safari 3.2.1 is malfunctioning. I can't get out of it. When I type commandQ nothing but the spinning ball, same for selecting Quit Safari from the menu. I have to force quit - with comand option esc as my only way out.

I have Safari Plus installed, but it hasn't caused trouble before.

I have seen other posts with this issue. The solution offered, Reset Safari, leaves me wondering. Do I leave all the check boxes checked, or do it incrementally? And what are the repercussions of doing this? Can I regain what I've lost - icons say?

Mrs H

MacBook Pro, Dual 450 G4, iBook G3, Powerbook 170, Mac Plus, Mac OS X (10.4.11), iPod Classic 160G

Posted on Apr 24, 2009 12:31 PM

130 replies

Klaus1

Level 9

52,779 points

May 6, 2009 2:40 PM in response to Mrs H

Hi Mrs H!

I am clearly unsure of the precise answer to this problem, so I have called for assistance from minds (even) greater than mine, who hopefully will come and post wise words in this thread! 😉

BDAqua

Level 10

240,953 points

May 6, 2009 3:32 PM in response to PaudmanUK

Hi Everyone, and a warm welcome to the forums! 🙂

If you can glean some help from this thread, or help cure the OP's problem do indeed continue here, but if not... +It's quite acceptable to start a new topic+ of your own, *feel free to start a new topic* to attract more helpers to your particular situation, as not many helpers look at Solved/Answered Topics for people needing help, here's a link if as is often the case, it's hard to find out where to do it...

http://discussions.apple.com/post!default.jspa?forumID=876

Besides, I can't even step in in an attempt to help here as it's far too difficult to talk to 10 different people... even if they do have the same problem/symptoms.

I guarantee that every helper here only has helping you in mind, not some affront in mind.

Good luck everyone! 🙂

Klaus1

Level 9

52,779 points

May 6, 2009 3:35 PM in response to BDAqua

As far as I am concerned this thread is exclusively to assist Mrs H, the OP.

Klaus1

Level 9

52,779 points

May 6, 2009 3:37 PM in response to Mrs H

A quick question Mrs H:

Do you use Tabs?

A fellow contributor here does and has the same experience as you with Safari refusing to quit.

I never use Tabs and have never seen the non-quitting problem.

2+2 = 5? 😉

hpr3

Level 5

5,749 points

May 6, 2009 3:50 PM in response to Klaus1

I wonder if the caching mechanism in one of safari components has gone haywire. Maybe flash? In any event do you think resetting user and/or system caches using Onyx might help?

Klaus1

Level 9

52,779 points

May 6, 2009 3:58 PM in response to hpr3

Possible, but I am not a fan of casual use of Onyx (which is why you don't see me recommending it) and in any case you can clear Safari-related caches from the Reset menu.

If I want my iMac to have a good cough and clear out its caches (the ones that should be cleared, not the ones that shouldn't) I use TinkerTool System (not the free TinkerTool) to run the cron jobs.

iBod

Level 7

29,345 points

May 6, 2009 4:24 PM in response to Klaus1

and in any case you can clear Safari-related caches from the Reset menu.

True, but not all caches that can affect Safari are cleared doing that. Some caches relating to networking that Safari ends up using, occasionally need to be removed to fix Safari (i.e. the 'too long to post hang report' that pops up every so often).

I use TinkerTool System (not the free TinkerTool) to run the cron jobs.

I thought that the cron jobs just cleared out/rotated log files rather than periodic removal of cache files. I'm not on a Mac at the moment so I may well be wrong on that though! 🙂

Klaus1

Level 9

52,779 points

May 6, 2009 4:42 PM in response to iBod

(i.e. the 'too long to post hang report' that pops up every so often)

Never seen one of those.

Klaus1

Level 9

52,779 points

May 6, 2009 4:45 PM in response to Mrs H

It is being suggested that you should try force-quitting Safari and then Safe Boot your Mac (hold down the Shift Key).

You can read about Safe Boot here:

http://support.apple.com/kb/HT1564

iBod

Level 7

29,345 points

May 6, 2009 5:02 PM in response to Klaus1

Never seen one of those.

E.g. http://discussions.apple.com/thread.jspa?threadID=1991674

Klaus1

Level 9

52,779 points

May 6, 2009 5:06 PM in response to iBod

I misunderstood.

Mrs H Author

Level 2

231 points

May 7, 2009 6:56 AM in response to Klaus1

Klaus1 wrote:
A quick question Mrs H:

Do you use Tabs?

Not so far as I know.

But since you asked I looked at the Safari prefs and saw that in the Tabs prefs there are 2 boxes checked, the first and the third of the three choices - but, NO, I never use tabs.
Should uncheck these boxes/

Mrs H

Mrs H Author

Level 2

231 points

May 7, 2009 7:07 AM in response to Klaus1

Klaus1 wrote:
As far as I am concerned this thread is exclusively to assist Mrs H, the OP.

I thought so too, but as I mentioned to you above, Klaus, I lost control of this thread a long time ago - but got it back again! (others certainly are welcome to join in here as long as the thread doesn't get hijacked in a different direction) You indicated that since I marked it solved it was open for sale to interlopers. 🙂 (It's nice that I can still joke and smile in the midst of this troubling issue)

I hope BDA doesn't want ME to start a new thread.

BDA - You are talking to others (and not me, Mrs H, the OP) right?
Do you, BDA, have any thoughts here on my problem which may, or may not, be the same issue that the others are mentioning. Hopefully they'll be on their own threads by now and on their way to a solution.

Mrs H

Klaus1

Level 9

52,779 points

May 7, 2009 7:08 AM in response to Mrs H

Yes, uncheck them.

Mrs H Author

Level 2

231 points

May 7, 2009 7:17 AM in response to Klaus1

Klaus1 wrote:
Yes, uncheck them.

Done.
It took me a while to get back to you - when I clicked last post, it went to the end, but your last post - this one - wasn't there.

Mrs H

Quitting Safari - impossible