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RezX Author

Level 1

12 points

Iphone sync error 13019?

Ever since I upgraded to iTunes 8.2 I've been having issues synching. It will copy photos, ringtones, etc, but at some point says that iTunes could not sync "Error 13019".
(reposting in the appropriate forum)

Searching resulted in nothing.

Now my playlists on the phone are wiped out, oddly enough the music is there, but it doesnt show up on the phone. If I connect it to iTunes, it shows the music and the playlists as being there.

I did a reinstall of iTunes and chose a restore from back up, neither has worked.

Anyone else run into this?

Dual Core G5, Mac OS X (10.4.5)

Posted on Jun 12, 2009 4:10 PM

264 replies

ElmarH

Level 1

4 points

Feb 22, 2011 3:14 AM in response to RezX

This worked for me:
+1. Delete all your Voice Memo's in the Itunes Library (Album name=Your iPhone name and make sure you have one original on your iPhone)+

+2. Check if you have any Voice Memo's in your iPhone (mine is 3Gs) which are in there more than once+

+3. Delete those ones (leave one original in there of course!)+

+4. Sync again. And done.+

Now you have the originals in your iTunes Library and in your iPhone

Allvox

Level 1

0 points

Feb 26, 2011 9:33 AM in response to rkkristensen

Thanks...this solved the problem for me!

Mar 10, 2011 10:36 PM in response to ElmarH

Me as well, thanks!

Mar 11, 2011 8:05 PM in response to RezX

i have no voice memos and have tried everything suggested, but i still get 13019
when i sync, and my songs don't play. help

daadi

Level 1

0 points

Mar 13, 2011 11:46 AM in response to RezX

ios 4.2.1

same thing happened.. i had to remove all voice memo's and then untick 'manually manage music and video's' (thats how i like it) apply and then re-tick and apply an re-sync..

worked...

Mar 26, 2011 10:39 AM in response to Temple Thomas

i unchecked both voice memos playlist and the menu option, deleted duplicated voice memos before sync and it did not work. I tried to take out all music (uncheck music sync) before, still got same error.
this annoying problem only happened after I updated the iphone/itune software. Big mistake. It would be nice to see someone from apple chime in on this.....
This is ridiculous

Message was edited by: Benyammeen

kool73

Level 1

0 points

Apr 17, 2011 10:56 AM in response to Benyammeen

The voice memo's in the playlists! That fixed my problem. I had done all the other tricks except delete the voice memo I had hidden in a playlist. (I record my toddler son saying some fun stuff.)

Once I removed voice memos from syncing, my error stopped. unsyncing my music never helped.

Good luck ridding yourself of this annoying problem!

Apr 20, 2011 12:18 PM in response to RezX

Solution provided above that points to Voice Memo was also my issue.

When UNSYNC music did not correct issue, I tried Voice Memo removal and it was successful.

Peter

zaphkiel

Level 1

0 points

May 11, 2011 1:32 PM in response to kroth

none of that works and cant even un-select music to sync this is really bugging me

May 21, 2011 10:54 AM in response to RezX

I have the same problem. iTunes shows about 20 voice memos as the only remaining "songs" as being on the iPhone, but when I go into the iPhone all I can find are two different voice memos that I can't figure out how to delete either set of voice memos, as the delete command stays light grey and can't be selected.

I've tried the "fix" that most people say has worked for them--unchecking sync music, clicking apply and then trying to sync again--but I keep getting the same error message.

Moreover, I had three or four audiobooks on the iPhone that are now entirely gone.

Any suggestions welcome.

Using iTunes 10.2.2 and Mac OS X 10.6.7

Adam Bee

Level 1

4 points

May 27, 2011 6:50 AM in response to anneberkeley

Unknown error 13019. Deleting voice memos did nothing. help! 😟

oops. Is this this is an iTunes for windows forum? I have a new mac. this should not not be happening.

May 27, 2011 10:54 AM in response to anneberkeley

Well, I solved my problem, but only by restoring the iPhone to factory settings and then syncing. Tedious but it worked

TumEmTum

Level 1

0 points

Jun 15, 2011 2:09 PM in response to RezX

Had the same problem, nothing synced and my music wouldn't play.

I tried everything on here and finally went to the voice memos on my ipod and deleted them from there to, and deleted them from iTunes. After doing that my music & syncing worked just fine!

br00k3c

Level 1

0 points

Jun 17, 2011 8:23 PM in response to RezX

I've been having the same problem with iPhone 3GS recently - tried to unsync and then resync all my music and that merely added back the music I had on my phone before the error started popping up on me.

Shaqrad

Level 1

0 points

Jun 23, 2011 7:06 PM in response to RezX

Actually for me it was my podcasts. I had remove my voice memos but it was still happening. For those that are still having problems try just deleting your podcasts from your iDevice and sync settings.

Iphone sync error 13019?