Help Unknown Error 13019

My iPod touch will not sync with iTunes at the end of the sync it says "The iPod cannot be synced. An unknown error occurred (13019). Please Help

Dell, Windows Vista, Inspiron 1525

Posted on Jun 18, 2009 7:32 PM

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310 replies

Aug 15, 2009 9:40 AM in response to lordJudass

This fix worked perfectly for me. Thank you! I wish I'd known that all I had to do was go to the Music tab, de-select the Voice Memo option and sync my iPhone.

By the way, the other fix that some people mentioned (de-selecting Music, syncing, and then re-selecting music again) did NOT work for me. I spent over an hour removing my music from my 32GB iPhone 3GS and then trying to add my music back. At the end of all that, I was left with NO music on my iPhone and still had the 13019 error message.

But de-selecting Voice Memo and syncing worked like a charm!! Thanks again!!

Aug 23, 2009 9:29 PM in response to scannerboy

I had the exact problem. I was extremely angry when this happened and was afraid I had screwed up my iPod Touch (2G, 16gig) for good! Earlier, before I synced, I had a voice memo on my computer. I tried to rename it or something and then synced my iPod. If this was the case, go on to your iPod and delete the specific voice memo you edited. Then, while your iPod is still connected to your computer, go in to your Music. It will say something like "Updating Library" and then everything will be fixed. It worked for me...

Oct 7, 2009 10:28 AM in response to scannerboy

I just had this error too and while looking for an answer I noticed that the option "automatically fill free space with songs" was checked. I am quite sure that I didn't select that (???) but unchecking that option did the trick for me. Maybe itunes has conflicting info on space left on the device? That would explain the delete-and-sync procedure that also seems to work.

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Help Unknown Error 13019

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