Level 6

16,717 points

Canon Support for Snow Leopard

Canon has posted their support schedule for Mac OS X 10.6 (Snow Leopard) for their consumer printers.

http://support-au.canon.com.au/contents/AU/EN/8200620400.html

It looks like if your product is a few years old then it is not advisable to purchase 10.6, or be ready to buy a new printer.

As for their business products, such as the imageRUNNER series, none of the current Canon printer drivers work on 10.6. Having been involved with the 10.6 seed testing I found that while the drivers appear to install okay, the creation of a network printer queue fails. This occurred with the following drivers.

CUPS PS v2.11
PS v1.81
UFR2 v1.80
Fax v2.20

So if you feel the need to update, then beware.

If your Canon device supports PostScript, then you can use either the Generic PostScript included with 10.6 or install the Canon PPDs so that you get some finishing options.

If your Canon device only supports a Canon proprietary protocol, such as UFR2, CAPT or GARO, then there is currently no solution for them with Mac OS X 10.6.

Pahu

MacBook Pro 17', Mac OS X (10.5.8), Mac Pro, Xserve G5, iPhone 3G

Posted on Aug 25, 2009 11:38 PM

416 replies

Feb 25, 2010 12:29 PM in response to PAHU

Just want to share this solution.

After upgrading my customers MacPro the printer connection to the CLC4040 H1 was broken, and any driver installation failed.
After trying to add the printer, the print dialog notifying that the driver was not installed correctly.

The solution was to use the CUPS websystem to add the printer.
Prerequisite: Download the latest driver and install.
1. visit your CUPS webmanagement http://127.0.0.1:631
2. Go to Administration
3. Add printer (username/password, same as your computer account)
4. Find your network printer Canon Canon something
5. Continue to you can choose you PPD according to your printer, Add Printer.

Voila, it works!

Mar 2, 2010 5:34 PM in response to Inge Eidem

Nope-still doesn't work. Get the same problems as before on our iR C 3170U. Still no solution. Have not been able to print via my Mac since June. Real bummer.

PAHU Author

Level 6

16,717 points

Mar 2, 2010 6:33 PM in response to bcapranica

Hello bcapranica,

The information provided by Inge Eidem will not work for your iR C3170, as you don't have PostScript in this copier and therefore cannot use the Canon PPD.

I cannot remember if we already tried this, but if you type the IP address of the iRC3170 into a web browser, it will open the built-in web page of the copier. Down the left hand side you will see some buttons, one of which will be Add. Func. Press this button and then select Custom Settings, which appears under Add. Func. The Custom Settings button shows a number of machine network settings. The one we want to look at is Printer Settings. If you only see UFR II under the Printer Settings heading, then this confirms that your copier only has the UFR II printer kit installed. If you see PCL then you also have the option of printing to this copier using the Generic PCL Laser printer driver.

Can you reply with what you see under Printer Settings.

Pahu

Mar 4, 2010 7:48 AM in response to PAHU

I have a user who is switching from PC to Mac (iMac 2.66GHz 10.5.8). She is running her systems concurrently until everything that can be done on her PC is functioning as well on her iMac. The problem is that they have a Canon imagepass c1 connected to the C3200 (with eCopy system). The drivers for the Mac are loaded (I think they are correct - C1v.2.1 PPDMacOSX), but she can neither print or scan. Please advise.

Thanks.
Madeline

Mar 10, 2010 10:57 AM in response to Ed Enners

Ed, did you ever get a response on photostitch? I get the same problem, It just quits. Anyone at Canon looking at this. I have two Canons and now can't use the stitch function.

Jay

Kisma

Level 1

0 points

Mar 10, 2010 8:13 PM in response to PAHU

Dear Pahu,

Our office also has Canon copier iR2016i.
Please advise the suitable driver of it which is running on Mac OS 10.6 Snow Leopard.

Thanks in advance.
Kisma

Mar 11, 2010 12:06 AM in response to PAHU

We have a MF4350d hooked up to the time capsule and never got it to work on my mac (OSX 10.6.2). Found out about the latest driver v2.06 and installed it today and finally was able to print via USB. I even got as far as adding the printer on Bonjour, but never got it to work. Each time I tried printing thru the time capsule, an error message 10322 saying "Cannot communicate with the printer...". There was no problem printing via other PCs in the office thru the time capsule so I don't think the problem is with the connection.

I've read through the posts regarding v2.06 but never came across a solution for Bonjour (or maybe I missed it). If anyone has a similar set up and managed to get it working, pleeasssseeee let me know what the trick is. I don't mind walking to the printer, disconnect the USB from the time capsule and connect to my laptop each time I want to print, just that sooner or later, my co-workers on PCs will slaughter me for messing up their print jobs.

Thanks!!!!

Mar 12, 2010 5:02 PM in response to PAHU

I have a client that we recently upgraded all design machines to G5s running Snow Leopard. We migrated over a G4 running 10.4.11 and transfered all "settings" Upon testing this all printers worked without having to make any changes. However when we migrated another workstation the printers did not work. (an older HP 8000 and our Canon ImagePress) Our biggest concern is the Canon ImagePress. Some computers will print to it after migration others won't. Same image, same process. When we download software from the RIP it gives is a ppd for the Canon iPR Server Q1 V1.0. We are setting it up via IP and the computer will not negotiate with iPR server . So we go ahead and choose "other" and navigate to the ppd. Still no printing. Should that install from the RIP be putting something somewhere other than a folder on the desktop? Is a driver different than a PPD? Is it possible to find the driver from the "working" machine ann copy it to the one not working?

Mar 14, 2010 10:10 PM in response to PAHU

PAHU Author

Level 6

16,717 points

Mar 14, 2010 11:17 PM in response to Eurospeckombi

This post has become too long and is becoming difficult to locate previous replies within the threads. It also is now somewhat out of date for its original intent, which was to warn users of Canon business products about the lack of SL support at the time of writing.

Therefore, I will not be replying to any more messages this post regarding Canon devices and ask that you please start a new question.

Pahu

Mar 15, 2010 3:30 PM in response to PAHU

Hi Pahu,

I had some trouble accessing my printer via a browser (not sure why), but all is resolved. I do in fact have the UFR II under printer settings. I have spoken with my local Canon rep, who told me the current UFR II driver available will work. It doesn't. I also saw a Canon rep at CES in Las Vegas who checked in with Canon staff back in the office. She called me back indicating that they do plan to release a driver to make our printer work with Snow Leopard, but had no idea when that would be. She said it usually takes 3 to 4 months after they release PC drivers. I think that boat has sailed.

So, I can only wish that I had read your original post before upgrading. My only option, currently, is remote login to a Windows machine, or VMWare and print from Windows.

PAHU Author

Level 6

16,717 points

Mar 15, 2010 4:09 PM in response to bcapranica

bcapranica wrote:
I have spoken with my local Canon rep, who told me the current UFR II driver available will work. It doesn't.

Your local Canon rep is wrong. As you have seen, the current UFR2 driver doesn't work. The iR C3170 is not listed as a supported model by this driver and selecting the Generic iRC UFR2 doesn't work either.

I also saw a Canon rep at CES in Las Vegas who checked in with Canon staff back in the office. She called me back indicating that they do plan to release a driver to make our printer work with Snow Leopard, but had no idea when that would be.

This is true. There is a new PS driver, due mid May, that will support the iR C3170. However, your iR C3170 does not have the PostScript kit, so this driver will be of no help to you.

So, I can only wish that I had read your original post before upgrading. My only option, currently, is remote login to a Windows machine, or VMWare and print from Windows.

Or you could look at getting the PostScript kit for the machine. This might prove difficult with the age of the model range but if you could get the kit it would get you printing now with the Canon PPD, or even the Generic PS driver, and when the new PS driver is released you will have full functionality.

Good luck,

Pahu

Mar 16, 2010 9:33 AM in response to PAHU

Pahu,

Thanks for all your GREAT advice on this issue! Your help to others has made my transition to Snow Leopard so much easier and v2.05 is working great.

Our c2880 doesn't have postscript support.

With the limited support Canon is giving to this system, in your opinion, should we invest in the postscript kit to make it easier to print to this printer in the future? It looks to me that postscript support would make this system more adaptable to future OSX upgrades and decrease the dependence on UFRII.

It was an expensive system for our small church and though it may be a couple years old, it still looks and works like new. I don't anticipate we will replace it for many years. Is it a good investment to put in the postscript kit?

Thanks for your help!

Mike

PAHU Author

Level 6

16,717 points

Mar 16, 2010 5:47 PM in response to Mike Sorsen

Mike Sorsen wrote:
With the limited support Canon is giving to this system, in your opinion, should we invest in the postscript kit to make it easier to print to this printer in the future? It looks to me that postscript support would make this system more adaptable to future OSX upgrades and decrease the dependence on UFRII.

Totally agree. Postscript would future-proof the machine, especially if Apple introduced some other change to the next printing system, like they did with SL that stopped the then current proprietary drivers from working. With the PS kit, users who adopted to the new OS still had a way to print while they waited for vendor to catch up.

Also, the PS kit would allow you freedom to move to a different OS, such as Linux, should you get tired of Apple and MS. This could prove important for your church as you look to save money on IT.

It was an expensive system for our small church and though it may be a couple years old, it still looks and works like new. I don't anticipate we will replace it for many years. Is it a good investment to put in the postscript kit?

So, yes, in my opinion the PS kit would be a good investment for the machine.

Pahu

bomobob

Level 1

5 points

Mar 18, 2010 9:46 AM in response to PAHU

This appears not to be the case.

I have a 9500Pro, and no matter what combination or permutations I use, I absolutely cannot get any control in the Color Options dialog. I want to be able to icc match to AdobeRGB using "Printer manages colors", but simply cannot.

I saw one post somewhere on the web about how you should delete to default 9500 driver that's resident in OSX, then restart, then install the latest Canon driver. This doesn't work either.

For printing, I'm forced to continue to use my Windows box, as I am able to choose my own color matching.

I would love to see a solution for this that works. That's the last thing keeping me tied to PC

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Canon Support for Snow Leopard