Canon Support for Snow Leopard

Hi all (and especially PAHU),

I've been trying to get a network-attached ir3235 setup for the past week in Snow Leopard using the drivers from Canon's site. The printer part of it works fine - printing correctly from Mac OS with special features and everything - but I can't seem to get the fax driver working properly. I go through setup, using the same IPv4 address as the printer and it completes no problem. But the driver never actually communicates with the device. It always tells me that it's not responding. I've confirmed that the printer uses bidirectional communication, so that's the way I've set the fax driver up. Other users on the network (Windows) can communicate with the fax no problem. I'm a little confused as to what's going on here and would appreciate anything you could offer. Any ideas?

Thanks,
vtango

Thanks, Pahu. Will do!

Anyone have any ideas on this before I call Apple/Canon....

I have a Canon Pixma ip5200 and I'm running OS 10.6.5. I've been trying to add ➕ the driver for the printer and it never shows - nothing, zilch. I've downloaded the most current drivers from Canon's site, Apple's Canon drivers 2.3 and still nothing happens/shows. The printer is connected directly to the USB slot (not going through a hub or wireless). I'm at a loss because in 15+ years, I've never had this kind of issue w/ a Mac.

Any help would be greatly appreciated. Thanks in advance.

Have you tried "resetting the printing system"?

Go to the Print and Fax Pref pane, where you would hit "+" to add the printer. Ctrl-click in the empty box where your printers should appear, and a little dialogue box will pop up saying "reset the printing system?" - it will delete any printer queues that are already there, but if you don't have any, who cares... OK it. With any luck, next time you try adding a printer it will work. (Don't do it instantly - it does a bit of work after you've said OK - wait a minute or so). Also, when you hit "+", if you get the add printer pane up as usual, it may take a while for the printer to appear as an option. Mine is wireless, and it can take several minutes to appear. On USB it SHOULD be quicker, but don't give up if you don't see it straight away.

HTH,

bestest,
M.

Thanks Matt. Unfortunately, it didn't work. Ugh.

Fixed!

Called AppleCare Support. Shut down machine, unplugged all USB connections, unplugged power to Mac for 20 sec, and zapped the PRAM. Plugged everything back in, restarted: Nothing. AppleCare had me re-download the Canon drivers from their site. Nothing. They basically told me that since it's a 3rd party product that I needed to call Canon and that they didn't have a solution. (Total time to get this answer + downloads + reading forums: 7+ hours).

I called Canon: Had me reinstall the driver from Canon's site. Restart machine. Checked connecting to different USB ports and using different USB cables: Nothing. Had me check the "USB Device Tree" under "About This Mac.." and the printer wasn't showing up. Had me take the printer and hook it up to my older G5 Mac that's running Leopard and it showed up under the "USB Device Tree"!! So, we then shut down my iMac running Snow Leopard, unplugged all USB and power cable to the iMac for 20 seconds. Then plugged everything back in, restarted, turned on the printer - and there is was in the "USB Device Tree"!! Tested it and it worked. (Total time w/ Canon: 15 minutes).

I'm wondering if hooking it up to the old Mac helped trigger something in the printer?? I dunno. Weird. Thought this might help someone in the future.

Hi,

I own an mf4270 and I still get an error when trying to print and it wont work. Would you be so kind as to tell me how you were able to use this driver to get your mf4270 to print?

Thank you!

Kevin

Hello!
After upgrading to Canon printer driver 2.4.1 ( http://support.apple.com/kb/DL899) I can not find "no color management" option in printer menu! Only standard and vivid!
It is very necessary for me, because I'm trying to profile my printer
And I can not install printer drivers from canon official site - it goes to 2.4.1 anyway
please help
btw I have canon ip6700D

We have a bunch of Canon iRC3480i machines with Print Accounting turned on. We're using the lastest UFR II drivers (v2.20) on 10.6.5. We usually create a Preset in the Mac print dialog that contains our Print Accounting ID (there are no passwords) and turn off the prompt for the ID in the same place. Then we use "Last Used Settings" (rather than "Standard") and most apps then can print just fine in print-dialog-less situations.

The problem is that Microsoft apps (Office 2008/2011, Remote Desktop Control, etc) that don't bring up a print dialog seemingly refuse to honor the "Last Used Settings" thing: they apparently default back to "Standard". For example, in Word you can print using the normal print dialog and use "Last Used Settings" or your ID-saved Preset to print properly using your Print Accounting ID. But if you thing click the "Print One Copy" icon in the Word toolbar, the job goes out but then the print queue pauses with an error from the iRC3480i saying "Canon UFR II Printer Driver/Incorrect ID or Password./Specify the correct ID and Password.: 15513".

Anyone know a resolution for this? Is it Microsoft's fault for not respecting the "Last Used Settings" in the Print Dialog and forcing it to use "Standard", or is it something that Canon's drivers are messing up?

Thanks for any insight.

PAHU wrote:
Sure do.

In Office 2011 you can control click on the icon and select properties. Here it shows for the standard Print icon that it 'prints one copy of the document without displaying the print dialog'.

So you can replace this Print icon with the full Print function icon by customizing the toolbar. The full print icon has three trailing dots.

Thanks, but I was wondering if there was a way to make the Canon print driver with "Last Settings" and a saved ID work properly with that kind of dialog-less printing. Changing the dialog-less printing to a dialog-based one does avoid the problem, but it doesn't solve it.

I HAVE A MAC BOOK PRO WITH SNOW LEOPARD 10.6.X. I HAVE THE PROBLEM WITH MY IMAGEPASS C1 (CANON) THAT I CAN´T FIND IT ON MY NETWORK BECAUSE IS NOT SUPPORTED THE APPLETALK CONFIGURATION, SO I ONLY CAN PRINT ON MY OTHER MACBOOK WITH LEOPARD 10.5.X WITH APPLETALK. THE PROBLEM IS THAT I USE THE TCP/IP CONFIGURATION BUT THE PRINTER APPEARS TO BE ON PAUSE. THANKYOU I NEED YOUR HELP.