AT&T 3G Option wireless USB and globetrotter connect

My card is an Option GT Max 3.6 Express, after upgrading to Leopard the card now indicates that my sim card is locked and needs a pin to unlock. I talked to ATT they tried to help me but no luck. I tried the card on a PC, it works with no problem.

#Snowydancers instructions worked for me with a Option 322 and the new drivers. Thanks for all the effort everyone.

My small contribution - I kept Icon322 App in network connections. I removed from the Network Preferences all other "icon322..." and everything still seems to be working fine.

ATT sent out an sms, which is useless if you can't get the card to fire up. The software that comes with the USB card goes into auto install under 10.6 - presumably this screws the card up.

I fired up Paralells and ran the card under Vista, so I read the SMS, which said go to support.option.com/quicksilver.

I downloaded the option software and and configured the Icon322 App with the information in this discussion creating a new location for the modem. One thing that was confusing for me is that there were 4 other icon 322 items showing up in my network preferences. I think this is leftover from earlier install. Just configure the Icon322 App and it should work fine. Just press connect once you have all the info inputted and saved.

I'm trying to connect to the internet using GT HSUPA App. I have ISP@CINGULAR.COM as the account name and CINGULAR1 as the password. I've selected Option N.V. as the modem. My status just stays as "Connecting" and then fails with a box saying "Network Connection. An error occurred with the modem. Try reconnecting. If the problem continues, verify your settings and contact your Administrator." This is with the new driver. I am getting the flashing blue 3g light, so it looks like the card is on the network or at least detecting it.

Any ideas?? Thanks!

Rob

Message was edited by: Lear Pilot

Message was edited by: Lear Pilot

ive got icon 225
i have just installed options drivers and now wve got after few minutes disconecting message and block my network configuration panel.

is there some sollution of this bug??

Called AT&T and they reset(?) the sim card remotely by having me take it out and reinsert. Anyway, the card is still finding the 3G network and i'm not having the problem on Leopard (on my wife's machine) only on Snow Leopard.... any ideas would be MUCH appreciated!!!

thanks,

Rob

I have exactly the same card and problem. Still cannot connect with new drivers. Did you find a solution?

No. No solution yet. I am reverting back to Leopard for the SECOND time. Very very frustrating. Hope someone or Option finds something soon

Or we could throw out Option card and get Sierra W. What a waist!

I got home to a letter from ATT, telling me to update the firmware. It's a PC (.exe) file: go to http://support.option.com/quicksilver/
I did the upgrade on a PC laptop - it failed several times but then worked.

Thanks for the advice on setting up the card - it seems to work.

FYI:

I was on the phone with Option for about an hour yesterday. The tech walked through a lot of things on my computer and was perplexed about what was happening. (i.e. there was a GT HSUPA APP, GT HSUPA WAN, GT HSUPA DIAG, but no GT HSUPA MODEM that appeared in the left box of the network setup screen.).

Anyway, they actually called me back a few times on my cell (wow) while they were working on the problem and called me back at the end of the business day to say they hadn't found a solution yet and they are working on it and will call me in the next business day or two. I tend to believe them based on their conduct yesterday.

Obviously this driver they posted (they stated it was only a beta driver and not the finalized one) has problems with certain cards/machines/configurations/etc and I really do believe they're working on the problem.

When I hear from them next and if there's a solution I'll post it.


Rob