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Level 1

16 points

Photoshop CS4 crashes after Snow Leopard Upgrade

Most people I know have mac's and are heavy photoshop users, you think Apple would make sure that one of the biggest and most popular programs for a mac would work properly! Saving, opening and editing all crash it, its very unstable now. Hello, I make my living as a graphic designer and NEED my photoshop to work! this is completely ridiculous for it not to work on both of my machines.

Apple needs to get back into the mindset of having stable systems and OS not all the fun and fluff!!!

Anyone else having issues with photoshop?

iMac core 2 duo 20", Mac OS X (10.6), 500GB HD 3gb ram

Posted on Sep 1, 2009 11:58 AM

94 replies

Sep 4, 2009 10:34 AM in response to therumble

Hi Matt, is that an improvement? Were other types of saves crashing earlier? You could try toggling the Maximize PSD/PSB compatibility settings in file handling preferences and see if that makes a difference.

Dave

Sep 4, 2009 10:29 AM in response to Dave Robertson2

Okay, I just tried to create a disc image from folder using "Disk Utility" and as soon as I hit save, it crashed. So, I now have had problems with not only CS4 products, but also Microsoft Entourage, Preview, & now Disk Utility. Apple has a major problem on their hands here with Snow Leopard. I hope they fix it fast. Can you smell lawsuits?

Sep 4, 2009 10:32 AM in response to bbennett2001

...and now TextEdit crashed while trying to save an .rtf file. It's almost like the problem is snowballing. Every day more and more software is crashing.

Sep 4, 2009 10:35 AM in response to bbennett2001

I honestly don't think it has anything to do with trashing Photoshop prefs. Why would TextEdit, Disk Utility and Preview crash because of Photoshop preferences?

d-_-b

Level 1

0 points

Sep 4, 2009 10:37 AM in response to sjam

bbennett2001, it's not only Photoshop problem, you're right. if you look at errors messages in Console, you see the same "pointer being freed was not allocated" after every open/save app's crash.

Sep 4, 2009 10:40 AM in response to bbennett2001

This thread is about SL and CS4.

Sep 4, 2009 10:51 AM in response to sjam

Well, it looks like a downgrade to 10.5 will have to happen tomorrow.
i'm not spending any more time on this, i've wasted a day already 🙂

d-_-b

Level 1

0 points

Sep 4, 2009 10:59 AM in response to sjam

This thread is about SL and CS4.

it doesn't matter if problems has one reason.

another thread - http://discussions.apple.com/thread.jspa?threadID=2130609 - similar crashes in various apps in addition to PS CS4.

Adobe confirm this:
+When opening and saving files, *applications, including Adobe applications*, may sporadically crash.+

sjam Author

Level 1

16 points

Sep 4, 2009 11:14 AM in response to sjam

My main iMac still had the problem with crashes on opening a file and saving. I decided to completely erase CS4 and I mean everything. I then reinstalled my CS4 suite and knock on wood, I've been using photoshop since 12 noon on files over 100mb opening and closing files and saving etc. If you uninstall make sure you use the adobe uninstall in utilities. that's what I did. Good luck everyone.

Sep 4, 2009 11:53 AM in response to Dave Robertson2

+This thread is about SL and CS4.+

Well, my Photoshop CS4 crashes too. I don't think it hurts to list all the things that are crashing since the Snow Leopard install.

Here is a video of the crashing in action:

http://www.youtube.com/watch?v=dSRYtkKfr1c

sjam Author

Level 1

16 points

Sep 4, 2009 3:04 PM in response to sjam

Oh well, its hopeless, its back to crashing on open/saves. I'll just have to use my windows machine till there's a fix

Sep 4, 2009 6:23 PM in response to sjam

The thread is long so not sure if this was offered as a solution. Found this on another website and it has worked for others.

Go into Photoshops Preferences then Performance and un-click "Enable OpenGL Drawing". So far it has worked for me. No more crashes, though I've only tried a couple of things, e.g. saving a psd as a jpeg and applying the filter to remove dust & scratches from another photo.

Dbl90

Level 1

0 points

Sep 5, 2009 2:46 AM in response to mscheidell

This seems to work for me too.... thanks
Yesterday I lost hours of work...

Sep 7, 2009 9:08 AM in response to sjam

After some day of Photoshop cs4 on Snow Leopard crashing, i notice one thing today... just to let other know, a friend of mine updated the same day and he doesn't have any problems of crashing on open/save this is because he didn't update photoshop cs4 11.0.0 to 11.0.1 (and this is the same for the other CS4 apps) so i think a *clean and install WITHOUT UPGRADING CS4 PRODUCTS* to 11.0.1 will solve this, i'll try this tonight or tomorrow and let you all know. this is a very messy problem and adobe claim "CS4 is ready for snow leopard", they should say the truth

d-_-b

Level 1

0 points

Sep 7, 2009 9:11 AM in response to creativityaddicted

no way. i tried clean SL install, then install PS CS4 only, no other apps or pref panes.
and... the same crashes before 11.0.1 update, then during the updater work and then after update 🙂
as already mentioned, this is not PS and not PS only problem.

Photoshop CS4 crashes after Snow Leopard Upgrade