Programs no longer working properly in Safari.

Sounds like the manufacturers of EdLine are doing something non-standard.

Can she use EdLine with Firefox?

Have you contacted the vendor?

They might have a solution/workaround.

We are experiencing the same problem at our school. Its not the browser. Edline/gradequick ran fine on 10.5 with Safari 4 as well as Firefox 5.0. It definitely looks to be an OS/plugin compatibility issue.

I still give Snow Leopard an A+!

Firefox 5.0?

The most recent version of Firefox is 3.5.2…

Gradequick plugin not working for me at all (safari nor firefox) since upgrade to snow leopard. Error message is 'unable to connect to edline server result code 125'

Could this be because Safari is a now a 64-bit app in Snow Leopard?

I had a problem with the Google Video & Voice Plug-in, I changed Safari to 'open in 32-bit mode' and it fixed the problem.

Right click on Safari in Finder and click on 'Get Info', and tick the box marked 'Open in 32-bit mode' to see if that helps?

Regards,
Marty

Thanks for the suggestion, Marty. Tried that and tried with the rossetta box checked as well. Still fails to communicate with edline server.

Marty, you're my hero of the day!!!

I tried half the day to get my VPN client (web/java based) to work, fiddling with old Java Versions and crap and the 32-bit tick finally did it!

thanks alot! 🙂

Edtgraff,

I had the same problem when I installed Snow Leopard the day it was released. I called Edline (the school I work for uses Edline and Gradequick Web) and they said that Gradequick Web DOES NOT work with Snow Leopard. They also said that they are working on an upgrade, but they couldn't tell me when it would be released.

Hope this helps answer your question, though it may not make you feel any better.
I ended up removing Snow Leopard from my system since I need to have access to Gradequick Web.

To All in this Thread:
I am an Edline "SuperUser" (a.k.a. Administrator) for my school. The browser compatibility is not the issue with GradeQuick or EGP Web not working. The gradebook uses a plug-in that redirects what appears to be a web address to open with the gradebook shell. The gradebook plug-in is what is not compatible with Snow Leopard - the browser itself is an irrelevant issue.
I have one email in to Edline already, and a phone call will be hitting their queue tomorrow morning when they open at 8:30 Central. 🙂
If I learn more at any point, I'll post more.

Edline Support says that they'll release a new version of the GradeQuick plug-in that will be compatible with the Snow Leopard OS. Last week: "It should be less than a week".

Same problem here. Hope the plugin comes out soon.

Same problem as well. Put an e-mail into Jackson Software and got no response. Plan on calling them this week. Very annoying. I've had problems with their software and my mac in the past. Maybe if we all send e-mails and/or call it will expedite the process. Thinking right now I may need to downgrade my OS just so I can use gradequick.

When I spoke with GradeQuick support the day Snow Leopard was released, they acknowledge they had not bothered to participate in the testing of early versions of Snow Leopard. They did not begin work on a fix until after the public release of Snow Leopard.

In spite of the fact Macs have been Intel machines for several years, the GradeQuick program is still written for the PowerPC chip. I expect this incident will help push our school into buying a new program for our teachers. We need a dependable program that will run on all our computers.

It is not Snow Leopard, that is at fault, Edline is a company that is definitely not on the ball. We have a significant amount of money invested in this program and would like to give it a chane to work, but it ALWAYS the little things, and on the case of Snow Leopard, one more thing they should have figured out long before.

I called the company and ha to beg to talk to manager, who says they are working to fix this issue. It had better be fixed soon!!! Otherwise teachers won't have to do grades?????