My wife is a teacher who uses a program called EdLine. In this program, she tracks her students' attendance, and grades. Since installing Snow Leopard, she is not able to open EdLine due to a constant EDPUTHTTPERROR message. She is not able to utilize this program on her MacBook Pro or my iMac unless we reinstall leopard as our OS. Unsatisfied with Snow Leopard in the few hours its been running.
Please let me know when you find a new program, I would love to switch, Edline/Gradequick Web has been a pain from the beginning. I have never been on tech support so frequently.
I would highly recommend schools find a different solution.
This is the reply i received from tech support on September 7.
"GQWeb does not currently work with Snow Leopard. We are currently working
on a fix and hope to have it very soon. I will keep this ticket open and we
will be in contact with you once we have one.
I have been using Parallels to run the Gradequick Web plug in. Very lame work around, but seeing as the ONLY problem I have had in Snow Leopard is GQ Web, I've been doing that rather than re-install an old operating system.
This is just one of a litany of problems we have had with Gradequick when running on a Mac. Teachers lose grades once in a while, the programs crashes regularly and now they did not even participate in the beta test period on Snow Leopard. Tech support is not very helpful. Time to look at a different solution. Powerschool or Infinite Campus....
I am also an administrator for my school and spoke with Edline about this today (9/24). From what I was told was that the Grade Quick Web plugin was written in old code that was from the PowerPC days. Snow Leopard only has the newer Intel code and has taken out all of the older code from which the plugin was based. As far as a fix, I was told that it was still being worked on and they would not give me a date. Only that it would be coming "soon".
As many have noted before, the browser has nothing to do with the (125 Error). It sounded like at least a couple of more weeks before anything would be done. The Edline people just blamed Apple for not telling them the code was going to be removed.
If anyone hears that the fix is out, please tell Edline to notify their subscribers... this is a hassle (at best) and is preventing some schools from upgrading to Snow Leopard. I imagine that Apple wouldn't be too pleased.
Although, that certainly opens the door for discussion of a better App!
Please update me when this is fixed. We bought 40 MacBooks for our school and they all have Snow Leopard on them as well as an Xserve with Snow Leopard Server. We can not reverse our operating system.
Thanks
I am sorry to say that the only snow issue here is what Edline is telling their users. This program has been an issue for the last 3 years. I have used GradeQuick since the 1994 and Edline for the last 4 years. I have had similar issues of crashing, grades disappearing, not being able to log in, and the infamous error 125 ever since i updated to 10.1. I don't even have snow leapard and I have the same issue.
My husband seems to think there is some type of log file or other file that launches and tells the program that there is an error. My work around has been to create a new account on my machine and then login from the new user account on my machine and then run the plug in from the website--the kicker is that each time (day) i have to create a new one in order for GQ/Edline to open and run properly.
It's October 10th, more than a month after Edline told me that the new plug-in would be available "within the week". I've called a second time and was told that I'd be sent an email when it's released. Still nothing but crickets. A month and a half into the school year, and we Mac users still can't use the program!! What's going on at Edline?!?!
i've also been frustrated with edline on this matter. i started out just fine at the beginning of the school year running gradequick on leopard. which is far superior to the windows-based plugin (expose works wonders with switching between gradebooks). once i upgraded to snow leopard a few weeks into the year, i got the now infamous 125 error. i'm one of 3 mac users at my school, so my administrator was delightfully pleased when i asked for a copy of windows xp. i'm now running bootcamp and switching to windows to do my grades. edline better hurry up with an update for snow leopard.
There are several sites my wife and I use since 10.6 update we get a message can't find server. Others connect fine on Safari and Firefox. To do my banking and things my wife needs for school we have to use my 4 year old E-Mac. Is there an easy way to go back to 10.4
This is what I got from Edline today (October 15, 2009) in response to my questions:
_"Regrettably we do not have a time for when the release date for the updated plugin as we are working as quickly as possible to resolve the issues._
_There are issues with Apple's Rosetta software that is causing problems with GQweb and Snow Leopard. Unfortunately, our software isn't the only application having problems with this latest Apple release. Our developers are working diligently on a solution to this Macintosh issue and we'll contact you when we have a compatible release._
_Thank you for contacting technical support. If our suggestions have not solved your problem to your satisfaction, please contact us again so that we may help you further._
Today is October 29th and there are still major issues. I am frustrated beyond belief that GQ Web a "cloud" based software does not run equally well on a Mac as it does on a PC. I'll keep checking to see if there are any updates.