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Duplicate Email - BIG PROBLEM!

Mail is periodically downloading hundred's of emails that have already been read. This is happening across several accounts and machines. The email accounts are all POP.

This is a very annoying bug. Getting 150 mail messages dumped into my In box is not a good thing!

I can set the preferences to delete off the server immediately, but then I can't read these messages on my iPhone.

FIX THIS APPLE!

MBP 15, Mac OS X (10.6)

Posted on Sep 8, 2009 8:12 PM

Reply
26 replies

Sep 10, 2009 4:16 AM in response to New Morning

Those having this problem, please use the Finder to open Home/Library/Mail and locate the file named MessageUidsAlreadyDownloaded3. Use Get Info to see when this file was last updated -- should be after the last time new messages were downloaded?

Quitting Mail and removing this file, and then relaunching Mail will result in a freshening of the file, if it has become corrupted, but will once more download everything still on the server. But hopefully for the last time. This has solved this problem for others, as has been reported in an earlier topic at:

http://discussions.apple.com/message.jspa?messageID=10073157#10073157

The discussion goes into other dimensions of the problem for some people checking mail from more than one computer or device, and some providers might be more prone to have this reoccur.

Ernie

Sep 26, 2009 5:53 PM in response to New Morning

Same problem here. I have only one POP account and two macs: a mini and a core duo iMac. The Mini upgraded to 10.6.1. I then found duplicate entries in my Mail inbox. I won't allow the iMac to upgrade to 10.6.1 since I haven't seen the problem there yet on 10.6. I've got other issues with 10.6.1 with Mail as well: http://discussions.apple.com/message.jspa?messageID=10300939#10300939

Sep 9, 2009 12:15 AM in response to New Morning

Yes. I too have suddenly begin to have this problem. What is most interesting is that it re-downloads all of the e-mail off the server from the date I installed Snow Leopard. I delete all of the duplicates and they re-appear hours later, all from the date Snow Leopard was installed. Very interesting. But annoying. Surely there must be a fix here.

Sep 10, 2009 7:05 PM in response to Ernie Stamper

I have six pop accounts. This file is nowhere on my computer except the history file cache of this thread. I also have a Mobile Me account which behaves identically. ALL of my previously downloaded emails download from the date I installed Snow Leopard (and not before).

Ernie Stamper wrote: "Do you have a POP account? Would have to have at least one POP account to need that file."

Sep 10, 2009 9:18 PM in response to New Morning

Thanks for this forum topic. After upgrading to SL on August 31, I had my THIRD Kernel Panic (aka, Gray Screen of Death) on Tuesday, September 8. After that, my e-mail developed this "duplicate" issue on all of my POP3 accounts. This resulted in hundreds of e-mails.

The recommendation on going to Home/Library/Mail and deleting the "MessageUidsAlreadyDownloaded3" file worked for me! Thanks!

Sep 11, 2009 12:08 AM in response to New Morning

Hey all,

I'm glad I'm not the only one experiencing this bug. It is driving me CRAZY. I've used Mail for six years and now I spend hours a day deleting duplicate emails. I hope Apple fixes this in 10.6.1, soon.

Here's a potential clue: I have deleted MessageAlreadyDownloaded3 twice and both times I had several hours when the bug did not occur. I was also using different networks than my home network. When I returned to my home network, the bug started happening again. So either there is something specific to my network that causes this (my ISP is Time Warner and my router is a Time Capsule), or there is simply a window for how long deleting MessageAlreadyDownloaded3 will solve the problem.

For the record, this is happening all ALL of my seven my accounts (including IMAP, though most are POP) and only one of them is checked by another client (an iPhone).

This is a truly annoying bug. Please fix, Apple!

Sep 11, 2009 1:12 AM in response to jlundigard

I'm seeing the same thing since SL, with my only account, which is POP. I just deleted MessageAlreadyDownloaded3, and now mail is "stuck" with a spinning wheel next to my Sent folder, and four messages going nowhere in my Outbox. I like to think that mail is rebuilding something and it will clear up in a while (I've got 15K messages in my inbox, but I've already emptied my POP server), but time will tell.

For those looking to clean-up duplicates, I used this one of the scripts from here: http://homepage.mac.com/aamann/Mail_Scripts.html Seemed to do the job, although it doesn't look across folders.

Sep 11, 2009 6:23 AM in response to New Morning

If the duplicates are all in POP accounts then it might be to do with Exchange 2007 and not Snow Leopard. I found a few websites that discussed the duplicate mails for both Macs and PCs using Exchange 2007. For example: http://hms.harvard.edu/hmsit/pg.asp?pn=email_preventduplicates

This happened to me when I installed SL at home. I thought it was a SL issue until I went to work (which still runs Tiger) and I found that the duplicates had arrived there too. When I looked at the duplicate mails in on my Tiger mail - I found that there were very minor differences in the duplicates - eg. in one email the sender was "Bob Brown" while in the second email the sender was "bob.brown@XXX.com" - it is almost as if somehow the mails left on Exchange were recognised with a different code. It seemed rather a coincidence that it all started when I installed SL. So I think that the connection between SL and the Exchange server sparked off that difference in code recognition?? Exchange servers are complex creatures which I don't claim to understand them.

And some people in this thread seem to have had duplicates with IMAP as well and I don't understand that one either.

But I can offer one work around to the multiple emails. If you create a smart mail box with the single criteria that all unread messages go in there. When the duplicates come in you can at least save time and delete the duplicates easily from that smart folder without having to manually identify the duplicate mails.

Sep 24, 2009 7:44 AM in response to russcus

I too have this problem with Exchange (not a POP account). I get double messages and if I delete one, the other disappears as well. I have had some success in disabling and account, waiting a minute or so, then re-enabling it. But this does work 100% of the time. I'm learning to live with have 2 of the same message in my Inbox, but I'm not happy with it.

Sep 24, 2009 11:28 AM in response to New Morning

I found a solution for the duplicate emails arriving into my POP accounts after 10.6.1 upgrade.

Under the preferences for the account go to Advanced then where it says "Remove copy from server after retrieving a message" change the drop down to immediately. Save your settings and do a check mail. The email should download one more time then never again. I switched the setting back to a month and no more duplicates.

Good Luck

Sep 24, 2009 3:59 PM in response to New Morning

I experienced the duplicate email phenomenon twice but I'm using OS X 10.5.8. My Mail program has been erratic for the last couple of weeks. Sometimes it cannot connect to my mail server unless I restart. This behavior also happened on my iBook running the same operating system. Currently everything is running but I did nothing except restart when to problem occurred.

Duplicate Email - BIG PROBLEM!

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