Level 1

8 points

iTunes Error 42408 After 9.03 Upgrade

I am receiving the error 42408 after upgrading to 9.03. Google did not yield any results. The error appears attempting to authorize my Powerbook.

PowerBook G4, Mac OS X (10.5.8)

Posted on Feb 1, 2010 8:44 PM

317 replies

SDRunnr

Level 1

0 points

Feb 5, 2010 10:23 AM in response to Roy B

The part about deleting the SC Info folder was the part that worked for me.

It is now working.

Thanks

Feb 5, 2010 7:24 PM in response to Roy B

The first suggestion worked for me. Thanks!

Feb 6, 2010 11:11 AM in response to Dez Chesterfield

Thank you so much!! I thought I would have to get a new iPod (mine just hit 4.5 years old) so I'm glad this was not the case. I really appreciate your help.

Feb 6, 2010 12:05 PM in response to Roy B

Roy B thanks! error 42408 gone!
Now can you do something about all that "snow" outside?

baquiano

Level 1

0 points

Feb 6, 2010 1:58 PM in response to Roy B

Thanks for the solution. Didn't work with the first option so I deleted the SC Info folder, restarted the machine and it worked.

Feb 6, 2010 4:03 PM in response to Dez Chesterfield

"Deauthorize your computer
Quit iTunes
trash ~/Library/Preferences/com.apple.iTunes.plist
start iTunes, and authorize my account"

This worked for me! The .plist is found in your Home folder Preferences file, rather than the system level preferences.

Feb 7, 2010 10:32 AM in response to twilhite

Closing and reopening itunes worked for me. Really annoying!

Feb 7, 2010 10:38 AM in response to Roy B

Worked perfectly, thanks for sharing!

Feb 7, 2010 8:21 PM in response to twilhite

Simple fix that worked for me was to remove the iTunes icon from the dock and replace it with the icon from the application folder. Error (-42408) goes away and does not ask to authorize computer.

ST.eve

Level 1

0 points

Feb 7, 2010 10:10 PM in response to twilhite

Re Error 42208 had exactly same issue found if you remove the iTunes icon from the task bar to trash then drag a new shortcut icon from your applications folder as someone else suggested everything works as normal... it's really frustrating I know as I had reinstalled iTunes, restored my iPhone 4 times and tried the de-authorising and authorising again before seeing the posting... The good news is this does seem to work... hope you get it to work for you...

Feb 7, 2010 10:20 PM in response to ae_8691

Thanks SO much for this info! That is exactly what was wrong -- and it solved it. Consider yourself kissed flat on the mouth. 😀

Feb 7, 2010 10:49 PM in response to twilhite

With me removing the alias from the dock and putting the new one, referring tothe new version of iTunes, helped.
Strange though, one of the first things I ever experienced with sloppy Apple software!

Feb 8, 2010 4:44 AM in response to twilhite

The problem comes back,
I can sync only once after deleting the file com.apple.iTunes.plist
I have to delete it again each time I want to sync my Ipod.

Dr Rosen

Level 1

13 points

Feb 8, 2010 5:53 AM in response to twilhite

I found where I installed the latest itunes update by going into Software Update and viewing the history there. I then deleted itunes, rebooted, and then restored itunes from time machine. It seems to work with no error message now.

Feb 8, 2010 6:02 AM in response to Daniel Derome

Wops
it does not sinc anymore,
and I do not have more time to spent on this.
I will wait for the patch.

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iTunes Error 42408 After 9.03 Upgrade