itunes account hacked

Is this a matter of hackers guessing weak passwords / intercepting emails that have clues as to what the password might be? I imagine that if accounts were actually "hacked" vs. "someone guessed your password and just logged in and messed with your account" it would be international news.

I don't want to suggest a "blame the victim" scenario, but should this issue be escalated very very very high in the Apple technical management team?

(Sorry to say if it's "just" a matter of weak passwords, they'll just roll over and go back to sleep)

I might tend to agree with you except for one thing, I play MMO's and I am paranoid about account security and my online security.

My passwords are always a long string of both uppercase/ lowercase letters and numbers. They would certainly not be something a person would just guess or even work out. I only ever used that password for itunes purchase.

As for phishing e-mails, me e-mail account only allows mail from trusted senders, and I certainly would never be stupid enough to ever give out account details or even clues to them.

I think something bigger is going on here, this seems to be a pretty organised operation. Notably here in the UK, it seems many people are getting charged for points for 'SEGA Kingdom Quest', an app they have never even downloaded.

I'm not sure Apple would be quick to admit there was a problem at their end, look how they handled the whole problem with the signal strength on the iphone. Also, it would be a major PR disaster, you only have to look at recent events with SONY.

I've now decided I won't be making any more purchases from itunes for the forseeable future, until I can be sure my account is secure with Apple.

I forgot to add, this is now starting to appear in the tech media, so I suspect is only a matter of time before the mainstream media catches on to it.

In fact, just did a quick google search and already some mainstream media reporting 'growing talk of a SONY network style hack'.

My account got hacked 😟

I had 70 dollars and the hacker took like 50 dollars away i asked apple and they did not do anything

Got hacked today too. Someone bought Racing Live gaming points or something. Seriously... commiting criminal acts to play a game?! I changed my id number, password, and contacted Apple and Paypal. This CRIMINAL bought over 300 dollars worth of gaming points. This is ridiculous.

I also got hacked today. They gifted some things to a yahoo account 'iso0027@yahoo.cn'. I changed my password and removed my cc info as well.

Same problem here, loaded $30 worth of credit last week and when tried to buy something today it was down to 50 cents.

there are 3 purchases of Kingdom Conquest that I have never downloaded! whats with this kingdom conquest?!!!!

my last password isnt easy, and now i have changed it. have anyone has any luck in getting the credit backs from apple?

Add another one to the list for Kindom.Conquest. 😟 £25 worth itunes credit, checking CC transactions next...

Looks like I got off lucky. I got two email reciepts this morning before I had even gotten out of bed, both apps with Chinese chracters in the titles, but whoever hacked me was an idiot. They emptied my gift card balance, but didn't authorize another computer to use my account, so why even bother? My debit card info was deleted off my account though, but no charges at the bank... I submitted a help ticket to iTunes, but judging by the rest of this thread I'm not expecting to get any help... I won't be using iTunes to make purchases anymore though.

I got hacked on the same day. 3 copies of the same app were purchased worth roughly $27aud store credit in total. The app was 明珠三国OL. Reported a problem on my itunes account purchase list and sent apple support an email. Hoping something gets done.....

jamesduke4 wrote:

Looks like I got off lucky. I got two email reciepts this morning before I had even gotten out of bed, both apps with Chinese chracters in the titles, but whoever hacked me was an idiot. They emptied my gift card balance, but didn't authorize another computer to use my account, so why even bother?

Simply making a purchase authorizes the computer. You don't need to separately authorize then purchase (or vice-versa).

Also, unless I'm mistaken, you don't have to authorize an iPhone or iPad and there's not limit on devices.

Chris,

You appear to be extremely naive. Evidently, you have never had this issue personally with Apple. I have. Apple refused to credit the amount back to me that was stolen from my account as well. I did have Pay Pal credit the stolen money though. You place too much trust in the "goodness" of an international company.

you can add me to the list too - just had £11.98 withdrawn / stolen under the guise of kingdom quest app. not happy :-(

I was lucky that Apple credited my account for the bogus purchases that were made. Once I noticed that my account was hacked I immediately contacted Apple and let them know what happened. After this incident, I made my password a lot stronger and I also *remove* my CC information from my account. If I decide to make a purchase, I add my CC, make my purchase and then remove my CC. I have also gone into another site that had my CC on file and removed them as well. I will no longer trust any site to keep my information secure.

Can I ask - how did you contact them? I cannot find an email address.

Thanks