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Kristopherk07 Author

Level 1

111 points

Wi-Fi Connected, but no internet access

Able to see/authenticate and connect to network at work which is using WPA-PSK. iPad shows connected/steady connection and has been assigned IP address. However, unable to connect to Internet, acts like not actually connected to internet. Tried my iPhone and it exhibits the same issue.

Saw a few like issues posted here, but indicated fixes did not work, i.e., reboot router and iPad.

Thanks

Kris

Lenovo Idea Pad, Windows 7

Posted on Jun 7, 2010 4:49 PM

Top-ranking reply

jwquick

Level 1

4 points

Posted on Nov 7, 2017 4:56 AM

I FOUND A SOLUTION!

Okay so just to describe my issue which was the same as what JF87 described; it was connected to the wifi and yet on safari to load facebook.com for example it would say it's not connected to the internet

BUT the really strange thing was that it would load google.com and apple.com but most other sites not. and the app store didn't work either. So clearly it was connected to the internet but there was something software related messing it up?

THEN it dawned upon me that my date&time settings were set to manual and the date was set for 3 years ago (from when I was trying to debug a seperate issue) and I'd left it like that.

I returned the date&time settings to normal and now it's working!

Maybe this will work for you, maybe not but I haven't seen it mentioned so I thought it would be good to post it

View in context

143 replies

Jan 24, 2014 6:03 PM in response to SDAI

i tryed that but my internet connection still didn't work!

Jan 24, 2014 6:06 PM in response to Kristopherk07

that's what's happening to mine, i have a full wifi signal and everything but still my internet connection didn't work and now i can't use anything without internet access, is it because i used up all my data??? Do you still have data???

Feb 5, 2014 3:13 PM in response to Mary_1997

Hi,

I am having a strange problem regarding wi-fi access with my iPad4. Once my ipad goes into sleep mode then the signal drops. If I am right beside the wi-fi modem then it can reconnect with no issues. However, if I am in the next room, even though I can see the network and it has a full signal, I cannot connect. I get prompted for a username and password (it doesn't connect when I input them) or I get a message saying "unable to connect".

I have reset the modem multiple times. When I check the set-up of my modem I can see that the iPad is visible and has been assigned and IP address. I have reset the network settings on the iPad multiple times as well. I have also tried changing the DNS settings and turning off proxy. Nothing seems to work.

This problem has only started recently. Anybody got any suggestions as to how I can solve this?

Thanks

Kevin

Feb 8, 2014 3:53 PM in response to Kristopherk07

On ipad I just shutdown and restarted the device and hey presto I got the internet

Colinaja

Level 1

5 points

Feb 19, 2014 8:08 PM in response to Kristopherk07

i had this issue and went through the recomended router setting guide http://support.apple.com/kb/HT4199 and found that when i turned off MAC address filter everything worked

Colinaja

Level 1

5 points

Feb 19, 2014 8:10 PM in response to Kristopherk07

i had this issue and went through the recomended router setting guide http://support.apple.com/kb/HT4199 and found that when i turned off MAC address filter everything worked

Apr 5, 2014 11:34 AM in response to AnatS

Thanks for the perfect sollution AnatS, it works for my iPhone 4.

Apr 17, 2014 7:25 AM in response to Kristopherk07

Change DNS to 4.2.2.4 for the wifi ur connected

For me it worked 🙂🙂

May 5, 2014 4:31 PM in response to virtualgeo

Additionally you should first tell them to make sure they have DHCP selected, as it is easily selected bootP or "statisch"(dont know the english word) by complete accident. I have not any idea what either means, but i was also a victim of such things and whereupon selecting DHCP the fone immediately connected.

May 17, 2014 10:40 AM in response to Kristopherk07

I am having the same problem with my computer [ OX 10.8.2 ] where it says the wifi is on but then none of the browsers or my Dropbox will work. I've tried deleting and adding a new wifi and then taking down the firewall but nothing will work.

Anyone able to help?

May 29, 2014 1:27 AM in response to eureka204

YES THANK YOU!!! IT WORKS!!

Jun 5, 2014 10:13 PM in response to DatKidKILLA

stop it

Dimos25

Level 1

0 points

Jun 24, 2014 5:10 AM in response to Kristopherk07

I reset my router to the default settings and now is working perfectly fine! After then I reset it back to my personal settings again with no problems at all!!!

Oct 11, 2014 11:32 AM in response to SDAI

Thank you so much. I rebooted, disconnected from wifi and nothing helped until, I turned off Proxy as you mentioned.

Oct 13, 2014 11:43 AM in response to Kristopherk07

Hello friends, not sure how relevant this is now but I had a similar problem with an Ipad 2 -- could connect to my router (and no, the problem did not lie in my router as numerous other devices worked fine) but no internet access.

Settings > General > Reset > Reset Network Settings

This fixed the problem.

Side note: Apple has a rigorous sign up process...

Wi-Fi Connected, but no internet access